Customer Experience Lead jobs in Edinburgh

Customer Experience Host £29,032 Permanent (Full-Time) Edinburgh Waverley Station Various shift patterns including early, late and weekend working. This is for a Full and Part Time talent pool. Part Time salary is £14,516 inclusive of an attendance allowance of £1,909. Interviews for this are provisionally planned for w/c 23rd Ferbruary. Talent Pools – We're always looking for amazing new...

You will lead the sales team, manage performance, and foster collaboration across departments. Ideal candidates will have experience in sales leadership and a passion for customer success.

A prominent hotel chain is seeking a Hotel Manager for the Holiday Inn Express in Edinburgh. This role involves leading a team, ensuring excellent guest experiences, and managing operational standards. The ideal candidate will have leadership experience in hospitality, strong communication skills, and a focus on employee engagement. Benefits include discounted hotel stays and health plans. This...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community.

The role Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the Customer Experience Team Member role will be extremely varied. Expect...

Customer Experience Manager - Scotland We’re working with one of the UK’s fastest-growing space technology innovators, a company that’s literally changing the way satellites are built, launched, and operated. Their software powers missions for customers across the globe, from pioneering universities and ambitious start-ups to major space agencies. Now, they need YOU - an experienced Customer...

You will be instrumental in defining best practices for customer interaction and ensuring that all service agreements are met consistently. Requires exceptional communication skills and a deep commitment to strategic problem resolution. The job description was generated by AI.

You will be provided with full training and development to give you every opportunity for success.

Your newpany This prestigiouspany based in Edinburgh requires a self-driven Customer Experience Administrator to join their dynamic business on a temporary basis. Your new role Key responsibilities include: - Handle customer cancellation requests with care and efficiency. - Update customer accounts and process standard change of details requests. - Proactively raise any issues with your team...

Role:Customer Support Engineer - WAMSKey Skills/ Screening QuestionsDetailed JD - WAMS, Power Systems, EMS, DMS, SCADA, eterra - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. xujxxms - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). -...

Job Description Multiple Roles – From Customer Service Agent to Senior Client Manager Level (German Speaking) Edinburgh Permanent Responsibilities: -Respond to and resolve service enquiries, ensuring accurate and timely response -Oversee transactional activity and ensure all products and services are functioning correctly for clients -Participating in periodic client service reviews and...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community.

Modern Apprenticeship – Customer Service Duration: 12 months Salary: Starting salary: £23006 per annum Start Date: Starts August 2026 Build a career to be proud of with a ScotRail Modern Apprenticeship. With more than 5,000 employees, ScotRail plays a vital role in serving the people and communities of Scotland. We recognise a modern and diverse workforce, encouraged to use their talents,...

Job Description Business Unit: Branch NetworkSalary Range: £25,250 per annum DOE + BenefitsLocation: Edinburgh, George StreetContract Type: Permanent, Full TimeOur Team Our Customer Consultants are the face and voice of Virgin Money and have fun whilst having a crucial role to play, delivering a heartfelt service to our customers daily. Our fabulous Edinburgh, George Street branch has an...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Job Description Job Requirements Role Overview: As aLeadElectronics Engineerin our customers Electro-opticsteam, you will lead the electronics development of a key sensor project for the Tempest aircraft.The programme currently involves the UK and two other nations so experience of working with partner companies or suppliers in different countries and excellent communication skills are...

Job Description Operations Lead - MarineI am working closely with a Marine company that replace risky, manual work with advanced robotics that deliver results faster, safer, and smarter. Our technology brings precision, speed, and reliability to marine operations-helping our clients work more efficiently while reducing risk every step of the way. - This role is based in EdinburghAbout the Role...

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/BucharestKey Responsibilities: Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA,...