Customer Experience Lead jobs in Hedge End

A leading grocery retailer in Southampton is seeking a Customer & Trading Manager to ensure efficient store operations. The ideal candidate will lead a team to deliver excellent customer service while achieving performance indicators. Responsibilities include managing schedules, handling employee relations, and supporting other stores as needed. This role offers competitive benefits including...

A reputable organisation in Southampton is seeking a Contact Centre Supervisor to lead daily operations and ensure exceptional customer service. The ideal candidate will have a proven background in customer relations management, strong leadership skills, and a proactive problem-solving approach. Benefits include a competitive salary of £34,000, potential earnings of £40,000 with bonuses, and...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

We have an exciting opportunity for you to join our team as our Customer Experience Advisor for the WP Group on a fixed term basis with an opportunity to become permanent. Working full-time Mon-Fri (8:30-5:30 /8:00-5:00) 40 hours per week, fully office based. WP Group (Part of Moove Europe) is a leading fuels distribution company. Our head office is based in central Southampton. We specialise in...

You will strategically manage resources to meet business needs, maximize promotional opportunities, and maintain optimum stock levels. Ideal candidates have a background in management (2+ years) and strong customer service skills. Join a dynamic team at an innovative company dedicated to inclusiveness and sustainability, while enjoying competitive compensation and benefits.

Great opportunity to more a business forward and grow even moreWell established business based in Southampton About Our Client Michael Page is happy to announce that our client's company operates the Southampton location and within the leisure, travel, and tourism industry, focusing on providing top-tier services to its clients. They are committed to delivering excellence and innovation in...

A leading safety solutions company in Hedge End is seeking a Full-time Branch Sales Advisor to provide exceptional customer service and drive sales. The ideal candidate will have face-to-face customer experience and a strong sales background. A full UK Driving License is required. Employees enjoy competitive salaries, generous holiday allowances, and numerous employee benefits and perks. If you...

You will engage with customers, drive sales by promoting membership, and maintain a clean and welcoming space. Ideal candidates have a passion for hospitality and a teamwork-oriented mindset. Attractive benefits include generous discounts, ongoing training programs, and a commitment to employee wellbeing.

You will help resolve enquiries for both potential and existing customers across a range of channels, including Phone, Text Support, social media, and Email.

You will have a great eye for detail and thrive on helping customers get the answers they need, following processes, and ensuring efficiency.

A global apparel retailer is seeking a festive Brand Representative for a temporary Christmas position in Southampton. This role requires excellent customer service, adaptability, and the ability to connect socially with customers. Responsibilities include enhancing the customer experience, maintaining store presentation, and adhering to company policies. Employees will enjoy merchandise...

We're currently looking for a Customer Service Executive to create an outstanding customer experience at our Southampton Click & Collect branch and help customers get excited about our products. We offer: - £24,500 + performance-related bonus of up to £7,800 per annum - 33 days' annual leave - Flexible working hours - Generous employee discounts - Private health care and sick pay cover -...

CCP are delighted to be working with a well-established and growing brand based in Hampshire, who are looking to recruit a Fluent French Speaking Customer Service Advisor to support their rapidly expanding business. French Speaking Customer Service Advisor - 6-Month FTC Salary: £26,500 - £30,000 Location: Southampton Working Pattern: Fully on-site Contract: 6-Month FTC Core Hours: 9:00am –...

Our client, a world leader in their products and aftersales services, excels in providing excellent customer service and is keen to recruit additional team members to support increased business demands and deliver the best service to its customers. In this role, you will be working within a contact centre environment responding to all types of B2B customer-led correspondence, so an ability to...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

A leading telematics firm in the UK is seeking a Customer Success Lead to drive customer retention and value from their investment in advanced telematics technology. The role involves developing customer success strategies, building a high-performing team, and managing customer onboarding and expansion processes. The ideal candidate will have over 5 years of experience in customer success or...

Lead our customer success function and ensure our clients achieve maximum value from their GRS Guardian telematics investment. Drive customer retention, expansion, and advocacy as we scale. Key Responsibilities: - Develop and execute customer success strategy and processes - Build and lead a high-performing customer success team - Own customer onboarding, adoption, and expansion processes -...

CCP are delighted to be working with a well-established and growing brand based in Hampshire, who are looking to recruit an experienced Customer Service Manager to support their rapidly expanding business. Job Title: Customer Service Manager Salary: £40,000 - £45,000 Location: Southampton Working Pattern: Fully on-site Contract: 6-month fixed-term contract Start Date: ASAP Core Hours: 9am to...

A leading UK retail grocery chain is looking for a Customer & Trading Manager in Southampton. This position requires strong leadership and customer service skills to ensure efficient store operations. Responsibilities include managing daily operations, leading a team, and delivering excellent customer experiences. The ideal candidate will have previous line management experience in a fast-paced...

You will help resolve enquiries for both potential and existing customers across a range of channels, including Phone, Text Support, social media, and Email.

You will have a great eye for detail and thrive on helping customers get the answers they need, following processes, and ensuring efficiency.

You will also work on the shopfloor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to car deliveries, stock control routines, restaurant service – an ideal opportunity to gain more skills and experience Who we are looking for