Customer Experience Lead jobs in Merseyside

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

About the Role We’re looking for Customer Experience Consultants who are: Collaborative – thrive in a team environment and build strong relationships Solutions-focused – proactive in problem-solving and process improvement Client-centric – passionate about delivering world-class service. You’ll be the first point of contact for our customers, ensuring every interaction is professional,...

Job Description Prestige Travel Agency by Mich USA is seeking a Travel Customer Experience Representative to support clients throughout their travel journey, from booking through post-trip follow-up. This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment. Key Responsibilities - Respond to customer inquiries via...

You will connect with them, to understand their inspirations, individual style and lifestyle to help them find their dream sofa.

You will take an active interest in your team’s talent and development as well as your own.

You will work closely with venue colleagues across all departments to drive the vision of the venue forward, actively considering how your expertise and team can support the growth of the business.

You will be provided with full training and development to give you every opportunity for success.

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

Join forces with our industry-dominant and leading card issuer in the payments market, reshaping the landscape of secure and efficient financial transactions. Widely recognized for revolutionizing payment solutions, our client is committed to advancing the future of card issuance. The Role We are actively seeking an accomplished Head of Customer Success to join our client's leadership team. In...

GUEST EXPERIENCE LEAD WELCOME TO KFC. HOME OF THE REAL ONES. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are...

Job Description About the Company: FFF is a small and upcoming motor finance broker, with several years experience. The business generates applications for finance online via social media or paid search. The sales team at FFF is responsible for calling or communicating with customers to guide them through their car buying process, helping them in finding a suitable vehicles and originating the...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will promote the function’s proposition, processes and performance, ensuring they are valued and understood, both internal and externally.

You will also have excellent communication and interpersonal skills, with the ability to influence at all levels, and you’ll be an effective team player, demonstrating a positive ‘can do’ attitude and co-operative interaction with team members.

Job Description Job Title: Lead SMT Production EngineerLocation: MerseysideSalary: Up to £40,000 (Depending on Experience)This is an exciting opportunity to join a leading electronic systems and manufacturing company specialising in advanced power distribution. With a global customer base, they supply high-quality electronic systems tailored to customer needs. If you’re an SMT Production...

You will work closely with the CCO, taking ownership of an established customer portfolio and driving clearly defined strategic initiatives.

You will join a smaller organisation where impact is visible, decision making is close, and execution matters.

You will proactively position the value of engagement, particularly where time commitment is likely to be a customer objection.

Role – Senior Lead Analyst Data Science Technology – Core Python, Data Science, GEN AI Location – Chester or Bromley Job Description Infosys is seeking a Senior AI/ML & Generative AI Engineer with deep expertise in designing, developing, and deploying advanced AI solutions. This includes core Python development using OOPs concepts, Large Language Models (LLMs), and Agentic AI architectures....

My client is recruiting an Information Security Lead to take full ownership of information security governance, risk management, and audit readiness across the organisation. This role is responsible for ensuring the business remains continuously compliant while enabling teams to operate quickly and securely in a regulated environment. The successful candidate will lead the information security...

About us Founded in 2008, CitNOW is an innovative, enterprise-level software product suite that allows automotive dealerships globally to sell more vehicles and parts more profitably. CitNOW’s app-based platform provides a secure, brand-compliant solution – for dealers to build trust, transparency and long-lasting relationships. CitNOW Group was formed in 2021 to unite a portfolio of 12 global...

Lead Electrical Protection Engineer 6 month contract initially Inside IR35 – Remote working 40 hours per week Job Summary: The preferred candidate is responsible for design preparation based on customer specification, conduct engineering activities from design stage until site commissioning and acts as a technical interface between customer and technical community. In-depth hands-on...

About the Company: FFF is a small and upcoming motor finance broker, with several years experience. The business generates applications for finance online via social media or paid search. The sales team at FFF is responsible for calling or communicating with customers to guide them through their car buying process, helping them in finding a suitable vehicles and originating the motor finance to...

About the Company: FFF is a small and upcoming motor finance broker, with several years experience. The business generates applications for finance online via social media or paid search. The sales team at FFF is responsible for calling or communicating with customers to guide them through their car buying process, helping them in finding a suitable vehicles and originating the motor finance to...