Customer Experience Lead jobs in Smethwick

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Job Title - Customer Experience (CX) LeadLocation - Birmingham/Hybrid - travel to other UK sitesSalary - £40,000 to £45,000Customer Experience LeadChampion the Customer. Drive Change. Shape the Future.Bridge Recruitment are working with a leading manufacturing company who are a leader in their field.We have an exciting new role, where we are looking for a Customer Lead person who can come in and...

You will be responsible for ensuring quality installations within agreed timescales while providing exceptional customer service. The ideal candidate should have experience in the home improvement or construction industry and possess strong organisational abilities. This role offers a competitive salary and comprehensive benefits including a company car and extensive well-being resources.

A dynamic property management firm in Birmingham is seeking an Operations Manager to oversee their operational teams. This role focuses on delivering exceptional customer service and leading a team to ensure effective processes and initiatives. With a strong emphasis on adaptability and strategic direction, the successful candidate will manage costs, drive positive change, and collaborate with...

A global retail company in Birmingham is seeking enthusiastic team members dedicated to enhancing customer experience and maintaining high store standards. The ideal candidates will be adaptable, detail-oriented, and ready to take on various responsibilities while benefiting from a supportive team environment with opportunities for growth. Employee perks include merchandise discounts, flexible...

A leading retail company in Birmingham is seeking a Key Lead to ensure quality in-store experiences for customers. This role involves supervising staff, driving store performance, and fostering a positive customer service environment. Ideal candidates should have at least one year of retail experience and possess strong communication and interpersonal skills. The position offers a flexible...

You will provide expert guidance, helping to shape decisions that lead to the best outcomes for children at risk. If you are a passionate and experienced safeguarding professional looking for career progression, we would love to hear from you.

Client: Leading HubSpot Agency (Enterprise & Global Implementations) Engagement: Fractional (2–6 days per month, flexible) Earning Potential: up to ~£86k p.a. (based on 6 days per month) We are working with a leading HubSpot agency that delivers large-scale, complex CRM implementations for enterprise and global clients. The business is already deeply embedded in the HubSpot ecosystem and is...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

Delivery Recruitment Consultant – Manchester City Centre Are you an experienced recruiter who loves the candidate side of recruitment — the relationship-building, sourcing, and delivery — but not necessarily the constant cold calling and business development? This is a fantastic opportunity for someone with 1–3 years of recruitment experience to join a leading Manchester City Centre agency as a...

You will be required to work 1 weekend in every 7 weeks

You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home.

A leading retail pharmacy chain is seeking a Customer Advisor to assist customers and enhance their shopping experience. Responsibilities include helping customers, maintaining store presentation, and working collaboratively in a team. Candidates should excel in communication and have a passion for customer service. This position offers award-winning training and benefits such as employee...

Fantastic opportunity with a longstanding not for profit organisation.Immediate start with great company benefits. About Our Client Michael Page are working in partnership with this reputable organisation to recruit the position of customer experience operating within the financial services industry. Known for its focus on customer satisfaction, the company offers a supportive and professional...

You will be directed to our candidate portal, there you can see a link to the full Role Profile and complete a short online application formNo agencies please

We are excited to be recruiting for our Birmingham Team Are you our next Guest Experience Supervisor Dual Lead Guide / Lead Host? Are you the passionate individual we're looking for to oversee a small team and elevate our guest experience? Are you able to work evenings and weekends? About the Role: This role combines exceptional customer service with troubleshooting technical issues. While...

A leading housing developer in Birmingham is seeking a Customer Care Co-ordinator to manage customer communications and resolve complaints efficiently. The ideal candidate should have customer service experience, particularly within new build housing. Responsibilities include coordinating with site teams and updating defect records. This position offers a salary of up to £32,000 and benefits such...

A professional football club in Birmingham is seeking a Digital Product Marketing Executive to enhance their digital platforms. The role involves supporting product development and performance across web, app, ticketing, and retail services. The ideal candidate will have experience in digital roles, be user-focused, and possess strong organisational skills. The position offers a supportive work...

Job Description Prestige Travel Agency by Mich USA is seeking a Travel Customer Experience Representative to support clients throughout their travel journey, from booking through post-trip follow-up. This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment. Key Responsibilities - Respond to customer inquiries via...

A leading retailer of apparel and accessories in Birmingham seeks a Key Lead to enhance customer experiences. The role involves supervising staff, ensuring quality service, and driving store performance. Candidates should have at least 1 year of retail experience. A High School Diploma or equivalent is preferred. This position offers flexibility, career advancement opportunities, and competitive...