Customer Experience Manager jobs in Smethwick

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Customer Experience & Insight Internship (12 Months)

Midland Heart
Birmingham

You will be directed to our candidate portal, there you can see a link to the full Role Profile and complete a short online application form

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18 minutes ago
Hybrid

SaaS Customer Success Manager

Birmingham

Customer Success Manager Location: Birmingham – Hybrid (1–2 days per week in the office) Salary: Up to £40,000 + commission Benefits: Private medical, enhanced pension, 25 days holiday + bank holidays, electric car scheme, cycle to work Our client, a growing SaaS organisation within the fintech space, is hiring a Customer Success Manager to support and expand its rapidly increasing...

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10 hours ago

Customer Account Manager - South

Edmunds Cocktails
Birmingham

Job Description We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for...

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an hour ago
Hybrid

Customer Account Manager

The Fuel Store
Birmingham

You will be extensively trained and supported to become an ambassador of The Fuel Store, to identify account growth opportunities for our fuel and non-fuel products in order to generate revenue and increase sales overall.

You will be entitled to 26 days annual leave plus all statutory holidays, you increase personal holiday allowance with increased service.

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an hour ago
Hybrid

Customer Quality Manager - EMEA

threesixty selection
Birmingham

Job Description Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager...

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an hour ago
Hybrid

Customer Success Manager

REED
Birmingham

Job Description Role: Customer Success ManagerLocation: BirminghamWorking Model: Hybrid - 1 day on client site, 2 days in the office, 2 days working from homeRole Type: Full-time, Permanent About UsConsultancy+ (part of Reed) delivers outcome-based projects and solutions, backed by Reed's scale and reputation. We're proud of our collaborative, no-ego culture-where authenticity, accountability,...

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an hour ago

Senior Practitioner SP 4yrs Experience

Service Care Solutions - Social Work
Birmingham

You will provide expert guidance, helping to shape decisions that lead to the best outcomes for children at risk. If you are a passionate and experienced safeguarding professional looking for career progression, we would love to hear from you.

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an hour ago
Hybrid

Customer Account Manager

Birmingham

You will be extensively trained and supported to become an ambassador of The Fuel Store, to identify account growth opportunities for our fuel and non-fuel products in order to generate revenue and increase sales overall.

You will be entitled to 26 days annual leave plus all statutory holidays, you increase personal holiday allowance with increased service.

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10 hours ago
Hybrid

SaaS Customer Success Manager

IMT Resourcing Solutions
Birmingham

Job Description Customer Success Manager Location: Birmingham – Hybrid (1–2 days per week in the office) Salary: Up to £40,000 + commission Benefits: Private medical, enhanced pension, 25 days holiday + bank holidays, electric car scheme, cycle to work Our client, a growing SaaS organisation within the fintech space, is hiring a Customer Success Manager to support and expand its rapidly...

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an hour ago
Hybrid

Technology Underwriter- cyber, P&C or PI experience considered

IPS Group
Birmingham

You will work closely with the Technology Manager to asses and develop strategy and appetite. This role will be new business focused predominantly but you will also underwrite existing business carrying out MTA’s.

You will be rewarded with a competitive salary and benefits package with flexibility around hybrid working.

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an hour ago

Store & Spa Manager: Lead Growth & Customer Experience

Lush Ltd.
Birmingham

A family-run cosmetics company in Birmingham is seeking a Store and Spa Manager to oversee financial operations, ensure exceptional customer experiences, and lead a passionate team. Responsibilities include managing budgets, developing employee skills, and maintaining high store standards while fostering community connections. The ideal candidate should have strong management, communication, and...

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16 hours ago

Senior Engineer - Developer Experience (DevEx)

Complexio
Birmingham

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

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an hour ago

Customer Experience Manager

ALDI
Birmingham B5 5TR

If you like the idea of running a £multi-million store and inspiring your team to be proud of everything you’ve achieved together, you’re going to find this a hugely rewarding role.One day could find you sorting out deliveries, placing orders and scheduling hours to meet operational efficiency targets. The next, you might be focused on people management and performance, handling customer queries...

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8 hours ago

Estates Director: Lead FM, Strategy & Tenant Experience

Praxis Real Estate Management Ltd
Birmingham B1

A leading real estate management company in Birmingham is seeking an experienced Estates Director to manage facilities operations at Brindleyplace. Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description. This role involves leadership of a 70+ team, ensuring compliance with legislation, and driving financial...

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an hour ago
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Hybrid

Sales Executive With Recruitment/Staffing Sales Experience – UK (Remote)

EiVA HR Solutions
Birmingham

We’re Hiring! Sales Executive With Recruitment/Staffing Sales Experience – UK (Remote) About EiVA HR Solutions EiVA HR is a boutique London-based recruitment and staffi ng company specializing in offshore staffi ng and talent acquisition. We connect top-tier Filipino professionals and talents with global businesses, especially fast-growing startups building high-performing teams. We are...

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a day ago
Hybrid

Senior Protection Adviser | Transition to Medical Niche | Protection Experience Required, Medical NOT | Remote

Affinity Advice
Birmingham

If you're a top protection producer who's been seriously considering self-employment, you already know you could do it. You've run the numbers. You've had the conversations with yourself. The only thing missing is the right opportunity. This might be it. We're building the UK's leading medical protection advisory. Small team. High standards. We're looking for one adviser to join us, but only if...

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18 hours ago

Project Manager

ASC Connections
Smethwick

Job Description Salary circa £50,000+ | 33 days annual leave | Friday lunch-time finish A well-established manufacturing business is seeking a Project Manager to oversee customer-driven projects in a fast-paced, engineering-led environment. This is a hands-on role suited to someone who enjoys managing multiple projects, coordinating teams, and delivering against time, cost, and quality targets....

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an hour ago
Hybrid

Technical Events Project Manager

Live Recruitment
Smethwick

Job Description HYBRID WORKING - Do you want to be at the heart of some of the UK’s biggest concerts, tours, festivals and live shows? From arena gigs and theatre productions to global tours and televised events - this is your chance to take the lead as a Technical Project Manager in a role where no two days are the same! • Flexible approach to remote working • Fantastic progression in a...

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an hour ago
Hybrid

Customer Experience (CX) Lead

Bridge Recruitment
Birmingham

Job Title - Customer Experience (CX) LeadLocation - Birmingham/Hybrid - travel to other UK sitesSalary - £40,000 to £45,000Customer Experience LeadChampion the Customer. Drive Change. Shape the Future.Bridge Recruitment are working with a leading manufacturing company who are a leader in their field.We have an exciting new role, where we are looking for a Customer Lead person who can come in and...

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an hour ago
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