Customer Experience Manager jobs in Antrim County

You will be instrumental in defining best practices for customer interaction and ensuring that all service agreements are met consistently. Requires exceptional communication skills and a deep commitment to strategic problem resolution. The job description was generated by AI.

Company Description Version 1 has celebrated over 29 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. Were also an award-winning employer reflecting how employees are at the heart of Version 1. Weve been...

You will have a deep understanding and relevant expertise to know what makes a great visitor experience.

You will shape the end-to-end visitor journey, in collaboration with other colleagues, ensuring it is welcoming and memorable.

You will work with all teams to ensure consistency and quality of service and access.

You will also champion broader employee experience and wellbeing initiatives, using insight, data and engagement to strengthen attraction, retention and performance. Working collaboratively across HR, Learning & OD and the wider organisation, you will help create an environment where people can thrive and bring their best selves to work.

Job Description: Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check) TRAVEL REQUIRED: Occasional travel within UK/EU LOCATION: Belfast TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, Work / Life Balance: 36 hour week, flexible working...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Join our team as a Senior Shop Manager dedicated to driving sustained sales growth and elevating the overall customer experience. This demanding role requires excellent communication skills and the ability to inspire staff to surpass all service expectations. Core duties involve analyzing market trends, implementing effective promotional strategies, and controlling operational budgets...

You will drive store success, inspire your team, and deliver exceptional customer care. The ideal candidate has retail management experience, strong customer service skills, and the ability to implement business strategies effectively. This role offers growth opportunities within the company and includes various employee benefits.

This role is fixed term until 1 February 2027 The role As Manager, Customer Experience and Quality, you will lead and manage all aspects of Energy Saving Trust's customer experience (CX) framework and consultancy support programme. Your work will ensure world class service delivery across multiple internal and subcontracted advice teams and customer channels, championing a customer first culture...

A leading garden center retailer is seeking a Horticulture Manager to oversee operations in their Lisburn location. This role focuses on maximizing sales, providing expert plant advice, and leading a customer-focused environment. The ideal candidate will have horticultural expertise and retail management experience, alongside strong communication and training skills. Enjoy generous benefits...

We have a great opportunity for a office/Customer Experience Manager at our depot in Belfast About the role: As a member of the Depotsenior management team deliver effective management and control of all relevantdirect & indirect office staff (direct - stock/purchasing/business support, and indirect - credit control)/processesand controls, and lead CX activities, inline with the overall...

You will be responsible for maintaining shop standards, driving performance through team engagement, and ensuring a clean, welcoming environment for customers. Ideal candidates will have experience in retail or food service, demonstrating excellent leadership and customer service skills.

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

Warehouse & Trade Counter Supervisor Are you a motivated warehouse professional who enjoys a fast-paced environment, taking ownership of operations, and interacting with customers? We are looking for a Warehouse & Trade Counter Supervisor to join our clients team and play a key role in both warehouse management and trade counter operations. This role isn't just about managing stock - it's about...

Customer Experience Advisor (Sales Focus)£34,270 OTE | £25,480 basic + uncapped commissionBelfast – BT1 | On-siteSome people call it customer service.Others call it sales.In reality, it’s about helping customers make better decisions — and being rewarded for it.This role sits right in the middle. You’ll take inbound calls from existing customers, deal with queries, renewals and upgrades, and spot...

Customer Experience Advisor | S | Retail Banking | Lisburn BranchCountry: United Kingdom IT STARTS HERE Santander () is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s...

Head of Customer Experience Artemis Human Capital is proud to be exclusively partnering with a leading Utilities firm to recruit a Head of Customer Experience (CX), as the company transitions to its new state-of-the-art offices in Mallusk. This is an exciting newly created leadership role, reporting directly to the Sales Director, with a strategic focus on elevating the customer journey and...

A leading paint and coatings company is seeking a Store Lead for the Dulux Decorator Centre in Newtownabbey. In this role, you will support the Cluster Manager and supervise a team, ensuring high performance and outstanding customer experiences. A successful candidate will have store supervision experience, excellent communication skills, and a commercial mindset. We offer competitive pay,...

A leading energy efficiency organization in Belfast is seeking a Manager for Customer Experience and Quality to lead their customer experience framework and consultancy support. In this role, you will manage multiple projects, ensuring high-quality service delivery while championing a customer-first culture. With a focus on team management and operational excellence, you will drive measurable...

A leading garden centre retailer in Antrim is looking for Retail Customer Advisors to enhance customer experiences. Responsibilities include delivering exceptional service, driving sales, and maintaining high standards in the store. The ideal candidates will have experience in customer-facing roles and a passion for helping others. Join a dedicated team in a fast-paced environment where growth...