Customer Experience Manager jobs in Warwickshire

You will manage early-stage customer enquiries, combining excellent customer service with a soft, consultative sales approach to qualify prospects and secure initial consultation (Discovery Session) appointments. This role offers genuine scope to grow as the service scales. Key Responsibilities:

You will work closely with customers to understand their circumstances, offering support by agreeing affordable and sustainable repayment solutions. A key part of this role is treating customers with empathy and respect, ensuring fair outcomes and positive customer experiences.

Job Description Working for one of the UKs leading Field Services companies specialising in providing external field agency solutions primarily to the utilities sector. Head Office is based in Stratford upon Avon. Benefits - Full time role 37.5 hours a week - Remote working 2-3 days a week - Christmas/NY Closure - Holiday 28 days increasing 1 day per year up to 33 days - Profit related bonus -...

A leading UK retail company is seeking a People & Service Manager to enhance customer journeys through strong team leadership. In this role, you will support the store leader in developing a motivated team, promoting a diverse and inclusive environment, and ensuring high operational standards. Ideal candidates will possess strong communication skills and a passion for providing exceptional...

Our premium brand Automotive client is currently recruiting for the following role:Project Manager - Customer Experience - £35/hr (Inside IR35) - Warwickshire & Hybrid - 6 Months (potential to extend)Purpose of the Role Drive the successful delivery of the Customer Experience (CEX) Unity programme by managing timelines, dependencies, risks, stakeholder alignment, and programme governance meetings...

You will be responsible for driving sales performance and managing store KPIs while creating engaging visual displays. Ideal candidates have significant retail experience and a successful track record in team management. This role offers a competitive salary of up to £33,000, along with benefits including bonuses, discounts, and opportunities for genuine progression.

Job Description Are you passionate about delivering exceptional client service? Do you thrive in fast-paced environments and enjoy making a real impact? Expleo is looking for a Client Experience Advisor to join our dynamic team and be the voice of modern luxury for our clients. Expleo is recruiting a Client Experience Advisor to support our customer. This role is based in Warwickshire and...

You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community.

You will inspire customers and promote their self-expression through fashion. With an emphasis on personal development, this role is suited for those who are passionate about service and style. Join a team that values inclusion, flexibility, and progression within an exciting retail environment.

A major retail chain is seeking a Stylist to enhance the shopping experience. The Stylist will be responsible for delivering exceptional customer service and maintaining visual presentation standards. Candidates should have comprehensive styling skills and a strong understanding of visual merchandising principles. This role requires effective communication and the ability to engage customers. The...

We're looking for friendly, hands-on people to join our Market Street and Caf team, preparing and serving the fresh, high-quality food we're known for. From serving meals in our Caf to preparing pizzas, fresh fish, or meat on Market Street, you'll play a big part in making our customers' experience special every day. You'll work in a fast-paced, structured environment with clear routines and...

You will take ownership of accounts, engage customers to understand their circumstances, and work to recover outstanding balances through payment negotiation, structured repayment plans, or appropriate next steps in line with policy and regulation.

We're looking for friendly, hands-on people to join our Market Street and Café team, preparing and serving the fresh, high-quality food we're known for. From serving meals in our Café to preparing pizzas, fresh fish, or meat on Market Street, you'll play a big part in making our customers' experience special every day. You'll work in a fast-paced, structured environment with clear routines and...

Job Description Are you a dynamic sales executive who would like to direct and utilize your skills within the recruitment sector; Or are you an existing recruitment professional? This is an exciting career opportunity to join a dynamic recruitment team. We are looking for talented, motivated and committed recruitment consultants or sales executives who are able to retain, manage and win new...

Job Opportunity: Customer Care ManagerLocation: WarwickWorking Days: Full time / Monday - Friday with 2 HYBRID work from home days Hours: 08:30 AM - 5:00 PMSalary: £27,000 per annumBenefits: 25 days annual leave + bank holidaysRole Overview:Join our dynamic Customer Outcome Team as a Customer Care Manager. This pivotal role ensures regulatory compliance and promotes fair customer outcomes. You'll...

Customer Operations Manager Location: Warwick, England, United Kingdom Working Hours/Shift Pattern: Monday to Thursday 7:00 - 15:30, Friday 7:00 – 12:00; 35 hours/week, 1-hour unpaid lunch break Monday – Thursday Type of Employment: Temporary only for 3 months (possibility of extension but no guarantee) Seniority Level Mid-Senior level Employment Type Contract Job Function Customer...

Our premium brand Automotive client is currently recruiting for the following role:Business Analyst - Customer Experience - £34/hr (Inside IR35) - Warwickshire / Remote - 6 Months (Potential to extend)Purpose of the Role Support the successful integration of four customer experience (CEX) teams into a unified operating model by delivering robust process mapping to clarify responsibilities and new...

Collections Advisor Location: Hybrid (3 days in Stratford-upon-Avon) Salary: £26,000 Hours: 37.5 hrs per week, shifts between 8am-5pm Mon-Fri We're seeking a confident and customer-focused Collections Advisor to support customers with resolving outstanding utility accounts. You'll handle inbound and outbound calls, agree payment plans, negotiate solutions, and ensure all account information is...

Are you passionate about delivering exceptional client service? Do you thrive in fast-paced environments and enjoy making a real impact? Expleo is looking for a Client Experience Advisor to join our dynamic team and be the voice of modern luxury for our clients. Have you got what it takes to succeed The following information should be read carefully by all candidates. Expleo is recruiting a...

Are you passionate about delivering exceptional client service? Do you thrive in fast-paced environments and enjoy making a real impact? Expleo is looking for a Client Experience Advisor to join our dynamic team and be the voice of modern luxury for our clients. Expleo is recruiting a Client Experience Advisor to support our customer. This role is based in Warwickshire and offered on a 12-month...