Customer Experience jobs in Manchester

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

The Bread Factory is the UK’s leading artisan bakery. We make award-winning bread, pastries, and cakes, and as well as supporting our neighbourhood bakeries at GAIL’s, we are the proud suppliers behind London’s Michelin restaurants, prestigious hotels, and even Buckingham Palace! We believe in making good bread. We may have grown over the years, but our philosophy has not changed… to make...

You will ensure that every interaction reflects our values, our commitment to inclusivity, and our ambition to get things right first time.

Job Description Customer Service Team Leader – Housing Association – About The Client: Castlefield Recruitment are currently working with a Housing Association in Greater Manchester who are looking to recruit an interim Customer Service Team leader to support their team. This role is office based, is a great opportunity for current Housing professionals to build on their experience and offers...

You will act as a trusted advisor, helping our customers unlock the full value of Xero’s features through proactive outreach and responsive assistance across various channels like phone, email, and live chat.

You will join a collaborative Customer Experience team that works together to deliver world-class support and build lasting trust with our partners.

Job Description Job Title: Customer Service Representative Duration: 12 months, temp to perm Location: Manchester/Hybrid (four days per week in the office) Salary: £30000 per annum plus 5% bonus Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities,...

Job Description Prestige Travel Agency by Mich is seeking a Travel Customer Experience Representative to support clients throughout their travel journey, from booking through post-trip follow-up. This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment. Key Responsibilities - Respond to customer inquiries via...

Job Description About the Company: Jigsaw Finance is the UK's fastest growing motor finance broker, with 25 years of experience. Jigsaw Finance is launching a new sales team offering its finance products direct to customers that have applied online via Social Media or Paid Search Ads. Jigsaw Finance combines excellent technical capability, outstanding lending panel (30 + funders) with a...

🌟 Facilities Management Helpdesk Coordinator (Customer Support) 📍 Manchester – Tyco Park | 🕒 Full-Time | 💻 Hybrid Working (2 days/week after 6 months) Are you a proactive communicator with a passion for customer service and operational excellence? Join our Customer Services team as a Facilities Management Helpdesk Coordinator and become the central point of contact for our strategic FM...

You will champion the Voice of Buyer and ensure our plans are fueled by data, insight, and behavioural understanding.

You will be the engine force that transforms how buyers discover, shop and return. This role shapes the future of how millions of buyers experience our marketplace and creates the foundation for sustainable growth, trust and long-term loyalty.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less...

You will be required to work 1 in 4 Saturdays with a day off during the week.

You will support the Customer Experience Manager by driving service excellence, developing team capability, and promoting a culture aligned with our company values and ‘Think Like a Customer (TLC)’ principles.

A technology solutions provider in the UK is seeking a motivated Senior Customer Success Account Manager who is passionate about building strong relationships and delivering excellent customer experiences. Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. The role involves managing a portfolio of enterprise...

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager will oversee a team...

ROLE- Technical & Administration Supervisor LOCATION- Manchester TERM- Permanent SALARY- £40,000 - £55,000 per annum dependent on experience Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. My client works within the Engineering sector, and they are looking to take on a Technical & Administration Manager, on a permanent...

Customer Quality Engineer – Electronics - Oldham Are you a seasoned professional with a passion for quality and customer satisfaction? A prestigious client is seeking a Customer Quality Engineer to join their dynamic team, with positions available in Oldham. This role offers an exceptional chance to make a significant impact within a forward-thinking organisation dedicated to excellence. Key...

You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home.

You will define and deliver a strategy that makes it effortless and rewarding for sellers to onboard, trade, grow and thrive on our marketplace.

You will combine insight, design, commercial analysis and automation to drive simplicity, trust and measurable trading outcomes.

You will be the engine force that enables them to join, trade and scale with confidence.

A leading online marketplace is seeking a Head of Customer Response to enhance customer support through digital transformation. This role involves leading multi-disciplinary teams and ensuring compliance, driving operational excellence, and championing customer engagement. A successful candidate will have proven leadership in scaling customer operations, experience with support technologies, and...