Customer Experience Manager jobs in Manchester

Job Description About the Company: Jigsaw Finance is the UK's fastest growing motor finance broker, with 25 years of experience. Jigsaw Finance is launching a new sales team offering its finance products direct to customers that have applied online via Social Media or Paid Search Ads. Jigsaw Finance combines excellent technical capability, outstanding lending panel (30 + funders) with a...

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager will oversee a team...

Job Description Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager...

You will manage strategic customer engagements, support account governance, and contribute to cross-sell opportunities.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will have full day to day ownership of your assigned clients and responsible for: - Retaining assigned clients - Maintaining and growing relationships with WTA clients and partners - Ringfencing the clients and partners - Providing exceptional customer service with a proactive mindset

A leading tech solutions provider is seeking a motivated Senior Customer Success Account Manager to build strong relationships and drive growth with enterprise and mid-market customers. You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. In this role, you'll own a portfolio of accounts, collaborate with internal teams, and...

Why join us? Check out the role overview below If you are confident you have got the right skills and experience, apply today. We’re a global tech company, just not the kind you’re picturing. Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do...

1 day ago Be among the first 25 applicants While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for...

LCC a Tech Mahindra Company is looking for Operations Manager – Telecom Field Services Position Overview The Customer-Facing Operations Manager is responsible for overseeing telecom field service operations, ensuring exceptional customer engagement, and driving operational excellence across multiple projects. This role involves managing three Project Managers, supervising Work-in-Progress (WIP)...

You will ensure that every interaction reflects our values, our commitment to inclusivity, and our ambition to get things right first time.

You will oversee operations, motivate store teams, and ensure high customer satisfaction. The ideal candidate has at least two years of management experience in retail and is passionate about customer service. This full-time mid-senior level role is based in Greater Manchester and offers various development opportunities, including internal programs and discounts.

Job Description Our Social Infrastructure team are responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the development, implementation and management of customer service standards and delivery of community events which support the Company and regional business plans. Specific Responsibilities · Ensure that United...

An automotive group in Manchester is seeking a General Sales Manager for their Volkswagen Van Centre. The role involves developing and guiding sales executives, ensuring outstanding customer experiences, and fostering a results-driven team environment. Ideal candidates should demonstrate effective leadership, negotiation skills, and a strong commitment to customer satisfaction. Join a dynamic...

A leading retail brand in Manchester is seeking an Assistant Store Manager to support the Store Manager in driving sales and ensuring exceptional customer service. The ideal candidate will have management experience in retail and a strong focus on team development. Key responsibilities include coaching the management team, managing store operations, and creating a positive store environment....

We’re looking for a motivated Senior Customer Success Account Manager who’s passionate about building strong relationships, understanding customer goals, and uncovering growth opportunities. If you love working with people, driving revenue, and delivering a brilliant customer experience, this could be your next big move. Make sure to apply with all the requested information, as laid out in the...

You will play a strategic role in driving customer satisfaction, retention, and expansion, while laying the foundation for cross- and upsell opportunities.

You will act as a trusted advisor to customers and as the voice of the customer internally, influencing product, process, and organizational improvements.

You will be responsible for driving success across our highest opportunity accounts.

You will act as a trusted advisor, ensuring customers maximise the value of our platform, achieve their business goals, and continue to grow their partnership with SafetyCulture.

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. As a key leader within the Quality function, the Customer Quality Manager will oversee a team covering the EMEA...

The role If you want to know about the requirements for this role, read on for all the relevant information. As a Senior CSM, you’ll manage ANS’ largest and most strategic Tier 1 customers, support other CSMs, and champion customer success. You’ll drive retention, customer value, and long‑term partnerships, while also strengthening collaboration with Microsoft and key stakeholders. What will I...