Customer Experience jobs in Wales

You must be skilled in synthesizing qualitative and quantitative user feedback into measurable hypotheses that inform the product roadmap, ensuring the product constantly meets evolving user needs and delivers strong business results. The job description was generated by AI.

You must be skilled in synthesizing qualitative and quantitative user feedback into measurable hypotheses that inform the product roadmap, ensuring the product constantly meets evolving user needs and delivers strong business results. The job description was generated by AI.

You must be skilled in synthesizing qualitative and quantitative user feedback into measurable hypotheses that inform the product roadmap, ensuring the product constantly meets evolving user needs and delivers strong business results. The job description was generated by AI.

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will develop ambitious revenue targets, drive new business across various events and oversee marketing plans. The ideal candidate will have over 7 years in hospitality sales, strong leadership skills, and a passion for delivering exceptional customer experiences. This role offers generous leave, a pension scheme, and various employee benefits.

A leading home improvement retailer is seeking a Shift Lead for their Cardiff location. In this role, you will oversee daily operations, ensuring both colleagues and customers have a great experience. Responsibilities include managing shifts, ensuring safety compliance, and motivating the team. An ideal candidate is customer-oriented, enjoys team interactions, and is detail-oriented. The position...

A leading financial institution in Cardiff seeks a Customer Experience Advisor to provide outstanding customer service. This role involves assisting customers with transactions and queries both in-branch and via phone. Candidates should possess effective communication and problem-solving skills, and be adaptable to various tasks. With a starting salary of £24,000 and a range of employee benefits,...

You will lead a team, ensuring the shopfloor runs smoothly and efficiently. Applicants should have a BSc (HONS) in Ophthalmic Dispensing and be passionate about customer care. The position offers a competitive salary of up to £36,000 per year, full-time hours, and numerous benefits including employee support services and discounts.

A respected construction company in Cardiff is seeking a Director of Customer Experience to lead service delivery and customer satisfaction initiatives. The successful candidate will develop strategies to enhance the customer experience while ensuring compliance with regulatory standards. Key responsibilities include mentoring service teams, managing complex disputes, and improving operational...

Customer Experience Advisor | S | Retail Banking | Carmarthen BranchCountry: United Kingdom IT STARTS HERE Santander () is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s...

What you’ll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the...

We are currently looking for a Customer Experience Hub Assistant to join our dedicated Customer Contact Team, where you will provide a courteous and efficient service to customers on a range of front line customer service issues. Working as part of a busy and committed team, delivering professional services to residents and providing administrative support to colleagues within the...

## Customer Experience Advisor | S1 | Retail Banking | Cardiff Queen Street BranchCustomer Experience Advisor | S1 | Retail Banking | Cardiff Queen Street BranchCountry: United Kingdom**IT STARTS HERE**Santander () is evolving from **a global, high-impact brand** into a **technology-driven organisation**, and our people are at the heart of this journey. **Together**, we are driving a...

Customer Experience AdvisorLocation: CardiffSalary: Up to £28,000 basicEmployment Type: Full‑time, PermanentProgression: Clear scope for future development within the businessOverviewUnify HQ are recruiting on behalf of our client, a leading organisation delivering retrofit and energy‑efficiency projects for social housing providers, local authorities and funded schemes.They are seeking a...

Job Description Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where every interaction matters? We’re looking for individuals who take pride in helping others, enjoy working collaboratively, and are eager to grow their skills in a supportive and inclusive team. This hybrid role attracts a salary of £24,525.Join us in shaping...

A leading global apparel retailer is seeking a Brand Representative in Cardiff to deliver excellent customer service and maintain a welcoming store. The ideal candidate will be outgoing and stylish, capable of engaging customers effectively while following store policies. Responsibilities include enhancing customer experiences and supporting sales initiatives. This position offers flexible...

The Customer Experience & Marketing team have an exciting opportunity for two Sales and Customer Experience Learning Specialists to join the team. Working remotely with frequent visits to London, and national travel to deliver training face to face. We are looking for candidates who thrive on building strong consultative working relationships and rapport with others. Great opportunity for a...

A leading financial institution is seeking a Customer Experience Advisor for their Cardiff Queen Street Branch. This role involves providing exceptional customer service, assisting with transactions, and building strong customer relationships. Candidates should possess excellent communication skills and a proven ability to solve problems. A salary of £24,000 plus benefits such as holiday...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

Customer Experience Advisor S1 Retail Banking Cardiff Queen Street Branch Country: United Kingdom IT STARTS HERE Santander is evolving from a global high-impact brand into a technology‐driven organisation and our people are at the heart of this journey. Together we are driving a customer‐centric transformation that values bold thinking, innovation and the courage to challenge what's...