customer insight jobs in Kent

You will also be able to demonstrate the following skills and experiences; • Proficiency in data analysis tools (e.g., Excel, SQL, Tableau, Power BI; Python or R is a plus). • Experience working with multiple data sources (VoC, complaints, transactions, journey analytics, etc.).

Manpower are recruiting for a Customer Care Representatives. This role will be a contract Maternity cover for a client based in Ashford. 12 - 18 months contract. Overall Mission Act as the central link between customers, operations, sales, and GBS to ensure customer requirements are fulfilled efficiently and cost-effectively. Build strong customer relationships, represent the Voice of the...

Job Description Russell Publishing is recruiting a Customer Success Account Manager to join our team, to manage a portfolio of high-value accounts, building deep trust and loyalty with key clients to strengthen their commitment to our brands and solutions. To succeed in the role, you will be commercially minded, require strong communication, customer service and relationship building skills...

A housing association in Dartford is seeking an experienced Insights Manager to lead their Business Insight function. The role blends strategic oversight with hands-on analytical work, transforming data into actionable insights that guide decision-making and improve services. Responsibilities include leading the Insight Team and applying advanced quantitative analysis to enhance customer...

Account Executive (EU5 language speaker) | £28,000 - £35,000 | Tonbridge, Kent My client is a leading manufacturer within their industry, known for high quality products that are built to last. They are looking for an Account Executive to maintain and grow strong, long‐term relationships with established customers. This role is ideal for someone looking to start out in their sales career, and...

You will play a crucial role in ensuring that the bank complies with regulatory requirements, maintains a customer-centric approach, and provides appropriate support to customers facing financial difficulties. This role requires a deep understanding of mortgage collections processes, empathy, and effective communication skills.

We are seeking a motivated and dynamic Customer Service & Aftersales Specialist to join our client's team. This is an exciting role which combines customer service and aftersales responsibilities with a strong focus on customer service and supporting the sales team in driving revenue growth. As a successful candidate, you will excel at building rapport with customers, identifying sales...

Overview Customer Development Executive - McCurrach on behalf of The Magnum Ice Cream Company Location – Snodland & Surrounding areas (Ideal postcode ME6) Permanent, Full time – 40 hours per week Salary £29,000 basic, 10% Bonus, Lunch allowance & other benefits Ready to build your career with the world's most loved ice cream brands? Passionate about creating moments of pure pleasure enjoyed...

You will serve as the primary operational point of contact for Verifone's Enterprise customers who have a global presence.

You will act as a trusted advisor - proactively tracking customer health, identifying opportunities for improvement, resolving escalations, and coordinating internally to deliver seamless global support.

You will be the person customers rely on for clear answers, practical guidance, and a friendly, solution-focused experience.

You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.

You will possess excellent communication skills and customer service skills with the ability to work with all stakeholders in the business. As part of the application process you will be asked to complete an online psychometric task, which will be sent to you by the recruitment team.

You will possess excellent communication skills and customer service skills with the ability to work with all stakeholders in the business. As part of the application process, you will be asked to complete an online psychometric task, which will be sent to you by the recruitment team.

Customer Development Executive - McCurrach on behalf of The Magnum Ice Cream Company Overview The role starts in February 2026. Location Snodland & Surrounding areas (Ideal postcode ME6) Employment Permanent, Full time – 40 hours per week Salary £29,000 basic, 10% Bonus, Lunch allowance & other benefits About the Company The Magnum Ice Cream Company is the world's largest ice cream business...

You will get to learn the products, their origins and proactively engage with customers to experience a rangethat suits their preferencesand lifestyle. What we look for Strong interpersonal skills to build rapport with customers - customer service experience is ideal Ability to communicate and listen effectively

We are seeking a motivated and dynamic Customer Service & Sales Representative to join our client's team. This is an exciting role which combines customer service and telesales responsibilities with a strong focus on upselling, lead generation, and supporting the sales team in driving revenue growth. As a successful candidate, you will excel at building rapport with customers, identifying sales...

A leading provider for older adults in the UK seeks a Speech Analyst to enhance customer experiences by analyzing call data. This hybrid role involves interpreting data trends, collaborating with team members, and providing insights for operational improvements. Ideal candidates will have strong analytical skills, proficiency in SQL, and excellent communication capabilities. You'll be part of a...

Russell Publishing is recruiting a Customer Success Account Manager to join our team, to manage a portfolio of high-value accounts, building deep trust and loyalty with key clients to strengthen their commitment to our brands and solutions. To succeed in the role, you will be commercially minded, require strong communication, customer service and relationship building skills along with the...

Overall Mission Act as the central link between customers, operations, sales, and GBS to ensure customer requirements are fulfilled efficiently and cost‐effectively. Build strong customer relationships, represent the Voice of the Customer, and manage the complete order‐to‐shipment process for assigned accounts. Main Responsibilities Strategy Design & Execution: Execute Customer Care strategy...

A leading insurance provider is seeking a Speech Analyst to analyze customer calls and improve processes. The role involves summarizing data, identifying trends, and creating dashboards. Candidates with an analytical background in operations are encouraged, with a preference for experience in insurance or financial services. The company values stakeholder communication and offers a hybrid working...