customer insight jobs in Merseyside

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Claims Insight Analyst

Acorn Insurance
Liverpool

Job Description Job Title: Claims Insight Analyst Location: Liverpool City Centre, on a hybrid working basis Salary: Competitive DOE Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday We are currently recruiting for an Insight Analyst to join our Data Analytics Team, which sits in a unique position between our Pricing, Reserving, and Claims departments. This...

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30 minutes ago

Operational Insights Manager

Sentric
Liverpool

Job Description Job location: London or Liverpool Department Objectives The Revenue Optimization team operates as a division within Sentric. Its objectives are to: - Maximize revenue streams from all potential sources - Identify and develop new areas of potential income growth for client’s catalogues - Partner with internal teams to ensure client expectations are exceeded - supporting strong...

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6 days ago
No Experience

Customer Service Representative

Baltic&co
Merseyside

Are You a People Person with a Passion for Customer Service? If you thrive on building relationships, problem-solving, and delivering exceptional customer experiences, this is the opportunity for you! We are a fast-growing sales and marketing company representing a range of renowned clients across multiple campaigns. Our mission? To connect brands with their customers in the most engaging and...

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6 days ago
Hybrid

Customer Success Manager

Bellrock Property and Facilities Management
Liverpool

Customer Success Manager Liverpool (hybrid working) As a Customer Success Manager at Bellrock Technologies, you will be a trusted partner to our customersensuring they realise maximum value from our SaaS platforms. You’ll manage a portfolio of accounts, build strong relationships, and help customers adopt and optimise their use of Concerto, Mobiess, Wiggledesk, and future offerings. You’ll...

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2 days ago
Hybrid

Customer Analytics Manager

Harnham Search and Selection
Liverpool

Harnham Liverpool, England, United Kingdom Overview Customer Analytics Manager – Retail | £60,000 | Hybrid (Liverpool, 3 days a week) Are you passionate about using data to truly understand customer behavior and shape business strategy? This is an exciting opportunity to lead a talented analytics team within a major retail brand, influencing decisions at the very top of the organization. As...

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a day ago
No Experience

Customer Development Executive

McCurrach Careers
St Helens

Join to apply for the Customer Development Executive role at McCurrach Careers Overview The role starts in February 2026, on a permanent, full‐time basis (40 hours per week). Salary £29,000 basic, 10% bonus, lunch allowance and other benefits. Location – St Helens and surrounding areas (ideal postcode WA11). As a Customer Development Executive (CDE), you will be responsible for promoting the...

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a day ago
No Experience

Customer Success Executive (Remote)

The Flex
Liverpool

Location: Liverpool, England, United Kingdom Customer Success Executive (Remote) At The Flex , we're reinventing the global rental experience. We believe renting a home should be as simple, fast, and borderless as buying on Amazon — and we're building the infrastructure to make that possible. Powered by our proprietary Property Management System (PMS) , The Flex automates operations, streamlines...

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a day ago

Seasonal Customer Consultant

The Body Shop
Liverpool

You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.

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6 days ago
Hybrid

Finance Business Partner

Resourcery Group
Wirral

Job Description Finance Business Partner | Wirral | £60,000 - £70,000 An opportunity to join a growing FMCG business on the Wirral, this role will be expected to drive commercial performance of key business units whilst also provide comprehensive cost analysis/management of internal departments & stakeholders. Reporting into the Head of Finance, you will have a broad set of responsibilities...

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29 minutes ago

Mentor Advocate

Liverpool

You will take ownership of a varied mentoring caseload, including: - Creating positive, trusting mentoring relationships that inspire change. - Guiding and coaching individuals through their personal goals and challenges. - Supporting behaviour change through encouragement, motivation, and regular structured contact.

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6 hours ago

CRM Operational Executive

Matalan
Liverpool

About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective...

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3 minutes ago

eCommerce Lead

Forward Role
Liverpool

We're looking for an experienced eCommerce Lead to drive online sales growth, elevate the customer experience, and lead day-to-day trading across multiple ecommerce channels. This role blends commercial strategy, data-driven decision making, and hands-on execution. You'll manage a team of three and work collaboratively with marketing, CRM, operations, and creative teams to deliver best-in-class...

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4 minutes ago
Hybrid

Senior Pensions Administrator

Certain Advantage
London

You will be a key player in a London/Krakow team, providing an essential, end-to-end service to the Trustee, members, and the Company. Key Responsibilities & Impact: This role is not standard administrationit involves accountability and technical depth. Your principal accountabilities will include:

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4 minutes ago

Head of Artificial Intelligence

Homes for Students
Liverpool

Job Description Role Purpose The Head of AI will define and deliver Homes for Students’ enterprise AI strategy, embedding intelligent solutions across the organisation to enhance customer experience, improve operational efficiency, strengthen decision-making, deepen data insights, and drive commercial performance. As the senior authority on AI, data science, and automation, the role will...

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29 minutes ago

Sales development representative - OT Security vendor

Xcede
Liverpool

The Opportunity: We’re hiring a Sales Development Representative to support continued growth across critical infrastructure and industrial markets. This role sits at the front of the revenue engine and plays a key part in introducing our cyber-physical security platform to organisations operating complex IT, OT, and IoT environments. You’ll engage senior security, engineering, and operations...

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2 days ago
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Business Development Rep - DACH & France

Reltio
Liverpool

At Reltio®, we believe data should fuel business success. Reltio’s AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data management (MDM), and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. Reltio Data Cloud™ delivers interoperable data where and when it's needed, empowering data...

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a day ago

Senior National Account Manager

Advocate Group
Liverpool

Senior National Account Manager – Aldi & Lidl Remote – 1 day per month in London HQ Up to £85,000 + car allowance + benefits We’re working with a leading branded food manufacturer to recruit a Senior Business Account Manager to take on a newly created role managing the Aldi and Lidl accounts. This is a strategic and high-profile opportunity to join a fast-paced, ambitious commercial team at an...

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a day ago

Account Executive – UK (Remote)

Keepnet
Liverpool

Account Executive – UK (Remote) £50,000 base | £100,00 OTE + uncapped commission + EMI equity Keepnet isn’t just scaling — we’re redefining human risk management in cybersecurity. Trusted by global enterprises and high-growth organisations, we work with some of the world’s most recognisable brands to reduce human cyber risk using AI-driven automation — and we’re now launching Agentic AI to...

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30 minutes ago

Head of Finance - Liverpool Royal Court Theatre

Dickson O'Brien Associates
Birkenhead

You will lead on financial strategy, budgeting, forecasting and reporting, oversee cash flow and statutory compliance, and provide clear, timely insight to support decision-making.

You will be strategic, highly analytical and detail-focused, while maintaining a clear view of the bigger picture.

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28 minutes ago
Hybrid

Finance Business Partner

Resourcery Group
Liverpool

You will work as a key partner to operational teams, using finance as a business tool to drive operational performance. You’ll play a key part in improving processes, driving commercial understanding, and delivering proactive insight across multiple business entities.

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29 minutes ago
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