customer insight manager jobs in Edinburgh

You will work closely with the Product Owner and the broader product team to: Experience in developing requirements and supporting large-scale change initiatives, especially in pensions or platform migration projects. Strong business analysis skills, with a focus on understanding client and colleague journeys.

You will be provided with full training and development to give you every opportunity for success.

Customer Services Inspections Manager Scotland East Region, Edinburgh, ED12 9DH Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We...

Can youbuild and maintain strong relationships with customers and external clients? Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. Have you successfully resolved issues while managing client relationships? Are you confident working with numbers and data analysis? If so, we’d love to hear from...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced...

You will transform raw data into meaningful intelligence that guides strategy, improves pipeline health, and drives revenue growth.

You will be the go‐to expert for marketing KPIs, funnel metrics, ARR reporting, and Salesforce analytics—ensuring our leaders have the right data to make the right decisions.

You will act as the customer xbpsjku champion to drive results and make things happen by planning, prioritising...

You will lead the sales team, manage performance, and foster collaboration across departments. Ideal candidates will have experience in sales leadership and a passion for customer success.

You will be responsible for developing and executing strategies to increase store profitability and achieve aggressive sales objectives. This involves handling complex customer inquiries, resolving operational issues swiftly, and maintaining a welcoming, professional store atmosphere.

Steele Charles are proud to be exclusively partnering with an innovative ticketing and events technology provider, to hire a Customer Service Operative to join their growing team in Edinburgh. This is a self-service ticketing and accreditation platform powering some of the largest and most important events in the world. Built by event organisers and developers, the business is rethinking how...

ABOUT US Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has...

The Customer Business Team Leader will be responsible for leading and managing a team of 2 Account Managers. This role involves developing and executing strategies to drive sales growth, enhance customer relationships, and achieve business objectives. The Team Leader will work with the direct team ensuring connection to the various other stakeholders involved in the partnership - Develop and...

Job Description Business Unit: Branch NetworkSalary Range: £25,250 per annum DOE + BenefitsLocation: Edinburgh, George StreetContract Type: Permanent, Full TimeOur Team Our Customer Consultants are the face and voice of Virgin Money and have fun whilst having a crucial role to play, delivering a heartfelt service to our customers daily. Our fabulous Edinburgh, George Street branch has an...

Role: Customer Support Engineer - DERMS Key Skills: - Prior experience supporting DERMS or other OT/IT grid management platforms. - Knowledge of GridOS ecosystem and integration with DERMS. - Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2). - Cloud/hybrid deployment experience (Azure, AWS). - Certifications such as ITIL, Security+, or utility-specific systems training. - ...

Customer Experience Host £29,032 Permanent (Full-Time) Edinburgh Waverley Station Various shift patterns including early, late and weekend working. This is for a Full and Part Time talent pool. Part Time salary is £14,516 inclusive of an attendance allowance of £1,909. Interviews for this are provisionally planned for w/c 23rd Ferbruary. Talent Pools – We're always looking for amazing new...

Are you passionate about delivering exceptional customer service and making a real difference in people's lives? Then you should apply to be a Pensions Customer Service Representative , where you'll guide customers through their retirement journeys, ensuring they feel informed and supported every step of the way. Davies has been retained by one of the UK's leading Pensions and Investment firms...

Put Customers First and Build Your Career in Customer Service Are you passionate about delivering exceptional customer experiences? Do you thrive on solving problems and making things right? We're looking for customer-focused, solutions-driven professionals to join a leading online retail brand in a fast-paced contact centre environment. Key Responsibilities Handle inbound and outbound...

We are looking for a dedicated driver who prioritizes route efficiency and exceptional customer interaction. Key duties include optimizing travel times using advanced navigation tools and managing delivery schedules effectively. Core responsibilities: - Safely transport passengers or cargo according to daily schedules. - Verify and secure all loads properly before transit. - Provide courteous...

Job Description Role: Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms. Knowledge of utility operations, grid modeling, and distributed energy resource management. Familiarity with real-time data streaming and IoT integration. Key Responsibilities: - Design and implement GridOS Data Fabric solutions to streamline data...