customer insight manager jobs in Reading

A leading accounting firm in the UK is seeking a Manager in Financial Due Diligence to deliver high-quality financial and commercial analysis. Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. In this mid-senior level role, you will analyze both financial and non-financial data, prepare insightful reports, and interact with...

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager will oversee a team...

Job Description Job Description Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. We're seeking a Customer Relations Manager to help us achieve our goals. At Thames Wood House, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral...

Senior Customer Success Manager Location: London-based, primarily office based Salary: £70,000-£80,000 + OTE Industry: FinTech SaaS Unlike a pure Customer Success role, this position requires confidence and commercial ownership the ability to go deep into each account, build tailored account plans, and spot opportunities that drive long-term revenue growth. This role is perfect for someone...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity! But we're more than that. Our mission? To make IoT management a breeze for any device, anywhere. With over 14 million IoT subscriptions active in 165 countries and direct partnerships with 50 mobile networks , we connect you to more than...

You will ensure diversification is delivered with pace, precision, and scalability. Key Responsibilities - Lead all programme and project delivery across the New Business portfolio, from proof‑of‑concept to scaled deployment. - Build and govern a multi‑channel delivery capability, balancing internal, third‑party, and partner‑led delivery models.

Overview At PepsiCo UK, we’re proud to make some of the nation’s favourite snacks and drinks—like Walkers, Quaker, Doritos, Pipers, and Monster Munch. With sites across the UK, including our Quaker mill in Cupar and Doritos factory in Coventry, we’re also home to one of the world’s largest crisp factories in Leicester. At the end of 2025 we will move our UK office to a vibrant new Reading town...

You will be responsible for developing and executing a strategic sales plan for your team, coaching your team through the complete sales cycle, and building a high‐performance team culture focused on achieving ambitious growth targets.

You will also be confident and prepared reporting moving business metrics to senior leadership.

A financial services company in Reading is seeking a proactive Management Accountant to manage the day-to-day finance function. The role involves overseeing Xero for the group, migrating accounts from Excel, and delivering accurate management accounts. Ideal candidates will be part-qualified or qualified accountants with strong commercial awareness and organizational skills. This full-time...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

A leading car leasing company in the UK is seeking a Sales Operations Executive to manage inbound and outbound customer interactions and ensure exceptional service delivery. Increase your chances of an interview by reading the following overview of this role before making an application. The ideal candidate will have experience in a fast-paced administrative or customer service role, with...

You will provide insight which will drive our DMEX improvement initiatives and plans and ultimately drive our overall DMEX performance.

You will monitor the success and outputs of change initiatives, ensuring efforts are focused on impacts and optimal benefits are delivered.

Job Purpose: The Performance & Insights Coordinator will play a key role in supporting the Data & Insights team to monitor, measure, and improve contract performance. This role will focus on ensuring adherence to contractual Key Performance Indicators (KPIs) and supporting the development of accurate, timely reporting. The postholder will work closely with the Data Analyst and wider team to...

You will support the development of Voice of the Customer (VoC) capabilities, help run web tagging, heatmap analytics and A/B testing tools, and provide recommendations that contribute to operational efficiency and better customer engagement. - Gather and interpret data from multiple sources (web analytics, heatmaps, surveys, VoC, interaction analytics, operational metrics).

A leading company in IoT connectivity is seeking a Customer Touchpoint Insight Analyst to enhance customer experience. This role involves analyzing customer data, developing strategies, and improving key performance indicators. The ideal candidate will have strong leadership experience, proven expertise in customer experience ownership, and exceptional data analysis skills. The position offers...

A recruitment agency is seeking a highly motivated Senior Finance Analyst for a position based in Reading/Home. This role requires ownership of month-end processing, quarterly forecasting, and cost management. Candidates must be part-qualified or fully qualified ACA / ACCA / CIMA, possess strong Excel skills, and ideally have experience with Alteryx or Smartview. The position emphasizes...

A leading subsurface technology firm seeks an experienced Sales Manager to lead a dedicated team in driving revenue growth within the mid-market segment. The ideal candidate will possess at least 5 years of experience in a SaaS environment, proven leadership skills, and a strong aptitude for strategic sales planning. This role involves coaching team members, building customer relationships across...

We’re looking for a talented Operations Data & Insight Analyst to join our team and help us make the most of the data that drives Thames Water. You’ll play a key role in bringing new tools, technologies, and techniques to life as we tackle current and future challenges across our business. What you’ll be doing as an Operations Data & Insight Analyst - Building and automating data processes,...

Job Description A dynamic recruitment agency is seeking a Head of Customer Success to lead the Customer Success function across a high-profile client portfolio. This strategic leadership role involves ensuring customer satisfaction through effective delivery models, project management, and a focus on continuous improvement. The ideal candidate will possess extensive leadership experience, strong...