customer insight jobs in Reigate

A leading insurance provider in the UK is seeking a Root Cause Analyst on a 3-6 month fixed term contract. You'll support Claims and Operations, driving improvements in customer satisfaction and regulatory adherence. The role requires expertise in complaint root cause analysis and analytical skills to interpret data trends. A commitment to customer experience and communication skills are...

You will be based in our Redhill office and work on a hybrid basis. We work a 35 hour week, Monday to Friday 9am – 5pm. Key Responsibilities: Customer Insight Management: Produce and analyze Net Promoter Score (NPS) and other relevant customer data to benchmark the customer experience with AXA Partners UK.

Overview Customer Development Executive - McCurrach onbehalf of The Magnum Ice Cream Company Location – Kingswood & Surrounding areas (Ideal postcode BS16 ) Permanent ,Full time – 40 hours per week Salary £29,000 basic, 10% Bonus, Lunch allowance & other benefits Ready to build your career with the world's most loved ice cream brands? Passionate about creating moments of pure pleasure...

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here...

You will be a fantastic communicator with an ability to work with our school clients and our customers to promote the benefits of the service we offer.

Overview Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK's largest independent Managed Service Providers, recently ranked as "World class" by the Best Companies to work for awards. Be a key player in our Billing team The Head of Billing is accountable for the billing operations at Opus and will lead and shape the...

You will play a pivotal role in shaping strategy and driving key initiatives within the Client Finance team.

You will lead a diverse team of Client Finance professionals based in multiple geographies with responsibilities across commercial finance and business operations and will be responsible for their growth and development.

SCUK Customer Operations Manager page is loaded## SCUK Customer Operations Managerlocations: Milton Keynestime type: Full timeposted on: Posted Todayjob requisition id: Req1536883SCUK Customer Operations ManagerCountry: United KingdomSantander Consumer Finance is one of the UKs Leading Motor Finance companies providing finance to a network of dealerships throughout the United Kingdom.Due to...

You will be responsible for investigating, resolving, and responding to complaints which could carry a financial, regulatory, or reputational implication for the business, as well as playing a pivotal role in helping drive client centric change that includes investigating and addresses root causes.

Senior Broker (Charter) - Drive Sales, Close Deals, and Lead High-Profile Charters Worldwide Looking to take your charter sales career to the next level? Step into a senior, revenue-focused role with ACC Aviation’s high-performing UK Charter team, where you’ll lead high-value charter operations for global clients — from flying elite sports teams and business leaders to executing urgent,...

Description We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. This permanent, full-time position has a starting salary of £33,552 per annum based on a 36 hour working week. We have a...

You will develop an understanding of the market and brings relevant market insight to the attention of the Pricing Team. You'll be familiar with the main aspects of Pricing e.g. risk pricing, retail pricing and expenses, including how these are modelled/derived. Leads on building and updating risk/retail models using Radar, Emblem and alternative modelling/Data Science techniques.

You will support the Claims and Operational areas of the business, and will take the lead on learning lessons from previous customer complaints, Financial Ombudsman Service (FOS) decisions, as well guidance and policy provided by the Financial Conduct Authority (FCA) and industry news & trends to address any underlying issues.

AI EngineerJob Tenure: Full-time, permanentSalary: CompetitiveCompany DescriptionReady to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good!We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels...

You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy.

You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team.

You will analyse data to identify winning variants, support marketing teams across all Braze channels, and explore new use cases that drive growth. By proactively identifying improvements and testing Braze Beta features, you will help advance the platform and enhance overall customer engagement.

Company Description Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold dedication for digital innovation,...

You will analyse data to identify winning variants, support marketing teams across all Braze channels, and explore new use cases that drive growth. By proactively identifying improvements and testing Braze Beta features, you will help advance the platform and enhance overall customer engagement.

You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy.

You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team.

You will support the Claims and Operational areas of the business, and will take the lead on learning lessons from previous customer complaints, Financial Ombudsman Service (FOS) decisions, as well guidance and policy provided by the Financial Conduct Authority (FCA) and industry news & trends to address any underlying issues.