Customer Lead jobs in County Durham

You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We’re looking for Customer Team Members to join our team at Co-op.

Central Employment are working with a scaling Online Retail and Interiors brand, as they look to appoint a eCommerce Customer Experience Manager. We're looking for an eCommerce Customer Experience Manager to own and elevate the end-to-end customer journey across this growing interiors business — from discovery and purchase through delivery, aftercare and loyalty. You'll combine data-led...

Modern Apprenticeship – Customer Service Duration: 12 months Salary: Starting salary: £23006 per annum Start Date: Starts August 2026 Build a career to be proud of with a ScotRail Modern Apprenticeship. With more than 5,000 employees, ScotRail plays a vital role in serving the people and communities of Scotland. We recognise a modern and diverse workforce, encouraged to use their talents,...

Regional Head of Customer Care Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.At Gleeson, we're proud to build quality homes that change lives - and we know that exceptional customer care is at the heart of that promise. We're looking for a passionate and experienced Regional Head of Customer Care to lead our regional customer...

Role: Customer Service Lead Location: Durham, DH1 2YN Hours: Full-Time / Permanent Salary: £30,000 Company: Cooplands Bakery About the Role We're looking for an experienced Customer Service Lead to join our team. You'll oversee a team of Customer Service Advisors across both our Durham and Scarborough sites, who handle calls, emails, and messages from both external customers and internal...

Looking to put your management accounting expertise to work in a business that genuinely lives its values? We’re looking for an expert in reporting who is fanatical and meticulous about data, driven, focused, and commercially minded – ideally with experience in an FMCG manufacturing environment. This is an exciting opportunity to join the UK’s largest bar soap manufacturer, a heritage brand with...

An exciting new Customer Service Advisor opportunity at DX!About UsWe think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail!We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight...

Customer Advisor Reference: APR20256468 Expiry date: 08:24, Wed, 21st May 2025 Location: Peterlee Benefits: Pension, Life Assurance and Retail & Company discounts Kickstart your new career as a Customer Advisor with Auxillis! Location: Based in our Peterlee HQ with hybrid working options after probation. Working Hours: 37.5 hours per week, with shifts between 8am and 9pm Monday-Friday, and...

You will need to use a combination of account management and negotiation skills to increase margin across your customer portfolio. Working in a quality-focussed environment where we strive to exceed customer expectations by team-working, professional interaction and effective communication.

Description About Breedon Group: Breedon Group plc is a leading vertically-integrated construction materials group in Great Britain, Ireland, and the USA. We're dedicated to providing high-quality materials and services for the construction industry, with a commitment to safety, sustainability, and innovation. Joining Breedon means becoming part of a team that values excellence and is committed...

You must have a passion for customer care and be eager to learn. Responsibilities include managing the dispensing of glasses and contacts, supporting eye-tests, and providing aftercare. The company offers various benefits, including generous discounts and career development opportunities.

You will need to work as part of the wider team always looking to help out the office team. We encourage movement between teams to provide flexibility, job satisfaction, personal development and knowledge of the whole business.

You must have held a UK manual driving licence for at least 3 years.

A leading optical retailer in the United Kingdom is seeking an Optical Assistant to join their store team. The role requires strong customer care skills and a passion for learning, as you will be the first and last point of contact for customers. This position involves supporting eye-tests, dispensing eyewear, and providing aftercare services. With comprehensive benefits including a retirement...

Do you have a passion for helping customers and solving problems? Join a leading specialist automotive finance lender as a Customer Care Agent, where you’ll play a key role in delivering exceptional service and supporting customers through challenging situations. What You’ll Do Provide accurate, professional, and empathetic customer service across all interactions.Handle inbound and outbound...

A local council authority in Bishop Auckland seeks a Customer Ambassador to lead difficult conversations with customers and ensure effective service delivery at West Wave Leisure Centre. The role involves using problem-solving and de-escalation techniques, working with diverse community groups, and managing risks. The ideal candidate excels in communication and relationship building. Enjoy a...

Become a Key Player at Paul Gough Media as a Customer Success Manager! At Paul Gough Media , we’re on a mission to help private physical therapy clinics around the world grow, thrive, and deliver better care. Our innovative CRM, powerful marketing systems, and expert team are behind the success of hundreds of clinics worldwide. Now, we’re looking for an enthusiastic Customer Success Manager to...

Customer Services Agent Department: Customer Service and Distribution Employment Type: Permanent - Full Time Location: Durham Gate Office, County Durham Description About Breedon Group: Breedon Group plc is a leading vertically-integrated construction materials group in Great Britain, Ireland, and the USA. We're dedicated to providing high-quality materials and services for the construction...

You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op.

You will inspire your team, provide clinical support, and help customers select the best eyewear. A commitment to continuous learning and registration with the GOC are essential. With opportunities for career advancement and a range of benefits including a retirement savings plan and employee discounts, this role promotes a positive and supportive work environment.

Use your problem-solving and de‐escalation skills to make an impact! Enjoy free use of Centre facilities plus a range of other benefits Great development pathway with multiple opportunities within Auckland Council He angitūtanga: The opportunity West Wave Leisure Centre is one of Auckland's premier recreation facilities, offering a wide range of aquatic and fitness services to our diverse...