Customer Operations Manager jobs in Belfast

You will ensure service quality, drive continuous improvement, and manage service provider contracts. This role is responsible for ensuring that all network operations meet or exceed our internal and external service level agreements. A key part of your role will be leading and managing outsourced teams to maintain and support IT services across all our sites.

Location: BELFAST ARNOTT HOUSE, United Kingdom Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than...

Job Description: Job Title: Senior Operations Control Manager Corporate Title: Up to Director Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of...

Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that...

Role Overview Check out the role overview below If you are confident you have got the right skills and experience, apply today. This is an excellent opportunity to join a scaling SME based in Belfast. The Operations & Delivery Manager will work in a senior, hands-on operational role with responsibility for post-sales delivery, operational performance and continuous improvement. The successful...

AMERICAN TOUR OPERATOR IS LOOKING FOR Buyer / Contracting Manager in Tourism field UK based, home-worker Join Overseas Adventure Travel in our quest for excellence! We're seeking a dynamic, detail-oriented individual to enhance our purchasing team as a Buyer / Contracting Manager. If you're analytical, proactive, and possess strong negotiation skills, this role is for you. Your primary focus...

Fantastic opportunity for an individual to become Transport Operations Manager, joining a thriving Food Retail Services / FMCG company (Fantastic company, with multi billion turnover). This company places immense value on their staff, and is one of the best places for an individual to work in. This role is based in Belfast Office (Dargan Crescent). Permanent - Monday - Friday position. Salary:...

Are you passionate about driving operational excellence in a fast-growing B2B environment? Do you thrive at the intersection of technology, data, and commercial strategy? We’re looking for a Revenue Operations Manager who will play a key role in optimizing our sales process, owning our HubSpot CRM environment, and delivering actionable insights to accelerate growth. This role is central to...

VERONA BRIDAL: Part Time, Weekend Store ManagerOption: Saturday & Sunday / Just SaturdayCompany DescriptionVerona Bridal has recently opened an incredible new flagship store in Belfast City Centre. Our 3000 sq ft bridal showroom is one of the most fabulous bridal stores worldwide featuring champagne bar, private suites and lush interiors in a opulent and luxurious setting which blends elegance...

Legal Operations Manager page is loaded## Legal Operations Managerremote type: Hybridlocations: BELFAST ARNOTT HOUSEtime type: Full timeposted on: Posted Todayjob requisition id: R0313290Location: BELFAST ARNOTT HOUSE, United KingdomThales people architect identity management and data protection solutions at the heart of digital security. Increase your chances of reaching the interview stage by...

Job Title: Operations Supervisor Location: Belfast Hours: 40 hours per week –Monday-Sunday 5 × 8-hour shifts 6am -2pm and 12pm-8pm on a rota basis, including some bank/public holidays Salary: £33,000 per annum About your new company A well-established and expanding cash transaction management business with a strong presence across the UK and Ireland. The company prides itself on operational...

Our client is a specialist provider of laboratory services supporting high-volume testing, quality assurance, and scientific operations for organisations operating in regulated environments. To support the continued growth of the organisation we’re recruiting for a Laboratory Operations Manager to join their team in Belfast.In this position you will hold full ownership of financial performance,...

About This Role Apex's Operations division manages complex middle and back office custodial and clearing services on behalf of our clients. We are seeking a Manager, Operations (Margins & Cashiering) to support our Cash Management team responsible for risk prevention, status confirmation, and education of policies and procedures related to money movement. Our mission is to execute as an elite...

Summary: The Operations Manager has complete responsibility for end-to-end FC operations in his/her function along with a) building level cost efficiencies at a Six sigma level deliverables b) running regional/national level key initiatives c) ensuring quality and building health d) team development and diverse employee engagement at FC interfacing with all support...

A leading logistics provider in Northern Ireland is seeking a talented manager to oversee distribution centres. The role involves managing teams, ensuring operational efficiency, overseeing health and safety, and delivering excellent customer service. Ideal candidates should have prior logistics and team management experience, be proficient in Microsoft Office, and have a flexible working...

Security Operations Manager Act as a key contact for the client regarding operational security matters, effectively liaising with other departments and services within the role to ensure effective communication of all matters pertaining to security and delivery of the professional security service, escalating issues appropriately. Ensure that the security team are briefed on relevant security...

## For additional information, please review .analysis, project management and communication to Citi's Markets Operations Team.By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.The Program Management Lead is a strategic professional who...

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in business analysis, project management and communication to Citi's Markets Operations Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable...

Capita – Belfast, Northern Ireland, United Kingdom Network Operations Center Manager NOC Shift Lead , shift‐based role including night shifts, onsite at our Belfast office. Key Responsibilities Oversee shift performance and allocate tasks. Act as an escalation point for major incidents. Monitor network performance and ensure SLA compliance. Drive process improvements and team...

Job Description: Job Title: AML Refresh Operations Unit Manager, EMEA (Operations Lead) Corporate Title: Up to Director Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and...