Customer Operations Manager jobs in Edinburgh

Indigo Platform Limited | Hybrid Cardiff/M4 Corridor or Teddington (1-2 days onsite monthly) I Full-Time Monday- Friday (40 hours) I Salary Competitive Closing Date: 16 February 2026 Applications are welcome over the Christmas and New Year period and will be acknowledged after 5 January 2026. The Opportunity Were building a modern, digital-first tax service to support sole traders and...

You will also ensure compliance, resource allocation, and client satisfaction across all sites. What You’ll Be Doing - Lead and manage Duty Managers, Supervisors, and Static Guards across multiple sites, ensuring operational excellence. - Conduct quarterly security audits at each location and follow through on actions, ensuring timely reporting.

You will be instrumental in launching the depot, supporting recruitment and onboarding (with full assistance from Head Office), and embedding a strong operational culture from the outset. This is a working manager role that is highly hands-on and central to the depot’s growth and success; it is not a desk-based position.

AMERICAN TOUR OPERATOR IS LOOKING FOR Buyer / Contracting Manager in Tourism field UK based, home-worker Join Overseas Adventure Travel in our quest for excellence! We're seeking a dynamic, detail-oriented individual to enhance our purchasing team as a Buyer / Contracting Manager. If you're analytical, proactive, and possess strong negotiation skills, this role is for you. Your primary focus...

Are you passionate about driving operational excellence in a fast-growing B2B environment? Do you thrive at the intersection of technology, data, and commercial strategy? We’re looking for a Revenue Operations Manager who will play a key role in optimizing our sales process, owning our HubSpot CRM environment, and delivering actionable insights to accelerate growth. This role is central to...

Leading international company is looking to hire a Senior Legal Counsel to be based in their offices in Edinburgh- this role is primarily remote based with limited time in the office (once a week). As Senior Legal Counsel you will partner with the executive leadership to deliver strategic and commercially focused legal support across a global business. Lead day-to-day legal operations, manage...

Mortgage Administration Team LeaderEdinburgh, Scotland - hybridSalary dependent on experience + bonus & excellent benefits Our client a customer focused financial services organisation has an exciting opportunity for a Mortgage Administration Team Leader. Reporting to the Head of Mortgage Operations, you will be responsible for the efficient management of the Mortgage Administration function....

Fleet Operations Manager - Mobile Tyre Fitting An exceptional opportunity for automotive professionals with fleet and mobile operations experience to lead an exciting new business venture. Are you an experienced manager from the automotive or fleet sector looking to make your mark on a growing operation? Do you thrive on building teams, developing new business, and creating efficient processes...

A public transport innovator in the UK is seeking an Operations Coordinator to support vehicle and driver management. This role involves coordinating day-to-day operations, ensuring excellent customer service, and managing maintenance tasks. Ideal candidates will thrive in a dynamic environment, possess strong communication skills, and have a passion for public transport. The position offers a...

Overview A leading University in Edinburgh is seeking a Catering and Events Operations Supervisor to join the team. The role delivers across a broad portfolio of conferences, meetings and events, and supports delivered hospitality to university buildings and private and corporate locations. Responsibilities Set up, deliver and clear down a range of catering, events and food and beverage services...

Are you passionate about operational design and delivery, and thinking creatively to solve client issues? Do you want to help diverse range of organisations to undertake fundamental transformation to drive business value? Could you provide insights to help our clients make decisions, address challenges, and achieve their objectives? Have you delivered complex transformation programmes that...

You will also monitor performance against critical KPIs, including Brand & Compliance Audits , Google Ratings , Sales , Product Availability , and Customer Wait Times . Key Responsibilities 1. Franchisee Support & Business Development Act as the primary contact for franchise partners, conducting regular business reviews to support their growth and success.

You will work an average of 37.5 hours per week within this role.

You will thereafter provide your contact details, respond to the questions posed, and then upload your CV and a covering letter onto our recruitment portal outlining your interest in this role and what you will offer.

A leading hospitality provider in Edinburgh is seeking a passionate Duty Manager to take ownership of the Rose Street site. The role involves leading the team to ensure smooth operations and provide exceptional guest experiences. Responsibilities include managing check-ins, overseeing housekeeping, and resolving guest issues. Ideal candidates should have experience in hospitality, a strong...

Can you lead geographically dispersed teams to deliver consistent, high-quality services while meeting targets through effective planning and performance management? Do you use data-led decision making to drive continuous improvement, resolve complex issues, and deliver excellent customer service across teams? If so, we'd love to hear from you! The Operational Delivery Manager plays a pivotal...

Operations Manager Location: Biffa Edinburgh Industrial & Commercial Depot A quick look at the role. To efficiently and effectively manage the day-to-day operations of the Depot, whilst delivering and maintaining first class customer service against pre-defined business KPIs. This role will work alongside the Transport Manager role to support the depot's operational, safety, transport and...

Description Day to day, you will Manage project related activities of Pensions Operations on behalf of the Trustees. Monitor and manage pension operational matters to ensure effective prioritisation and delivery of key workstreams. Manage the interface between Trustees and Suppliers. Ensure colleague / member experience is at the forefront of planning and development of processes and...

A leading transportation firm in Edinburgh is seeking an Operations Coordinator to manage vehicle and driver activities, ensure customer satisfaction, and handle maintenance tasks. Candidates should demonstrate strong communication skills, attention to detail, and the ability to thrive in a dynamic environment. The role requires working weekends and participating in an on-call rota. A salary of...

About Ember We're building the future of public transport — convenient, connected, affordable and zero-emission. Our goal is to make it easier to get from A to B with Ember than it is with your own car. We've already demonstrated that it's possible to use electric buses more intensively than anyone else in the world. This leads to a massive emissions reduction and is only possible because we...

About Ember We're building the future of public transport — convenient, connected, affordable and zero-emission. Our goal is to make it easier to get from A to B with Ember than it is with your own car. We've already demonstrated that it's possible to use electric buses more intensively than anyone else in the world. This leads to a massive emissions reduction and is only possible because we...