Customer Manager jobs in Edinburgh

Job Description Multiple Roles – From Customer Service Agent to Senior Client Manager Level (German Speaking) Edinburgh Permanent Responsibilities: -Respond to and resolve service enquiries, ensuring accurate and timely response -Oversee transactional activity and ensure all products and services are functioning correctly for clients -Participating in periodic client service reviews and...

You will be provided with full training and development to give you every opportunity for success.

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager will oversee a team...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will be primarily responsible for driving store profitability through effective sales strategies and ensuring exceptional service delivery. This role requires meticulous attention to detail in monitoring key performance indicators (KPIs) and implementing necessary corrective actions based on performance data.

Role: Customer Support Engineer - WAMS Key Skills: WAMS, Power Systems, EMS, DMS, SCADA, eterra Details: - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). - Experience in Linux/Windows server...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

As part of the Serviceplan Group, the worlds largest independent and partner-managed agency group, Plan.net UK is the leading partner for building best brands in the digital now. We combine strategic thinking, data intelligence technology and creative excellence. By deeply understanding customer behaviour, we create personalised brand experiences and activate them through media, helping...

Modern Apprenticeship – Customer Service Duration: 12 months Salary: Starting salary: £23006 per annum Start Date: Starts August 2026 Build a career to be proud of with a ScotRail Modern Apprenticeship. With more than 5,000 employees, ScotRail plays a vital role in serving the people and communities of Scotland. We recognise a modern and diverse workforce, encouraged to use their talents,...

We are looking for an analytical and detail-oriented Customer Service Representative to provide crucial support to our growing customer base. This position is vital for diagnosing common technical issues, walking customers through troubleshooting steps, and ensuring effective first-call resolution. Responsibilities include accurate data entry, escalating unresolved matters to senior tiers, and...

Job Description Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to...

Customer Experience ManagerMonday to Friday - 8.30 -5pm (hybrid optional)Salary - £37KManage day-to-day operations of a customer service team, ensuring high-quality service delivery and achievement of KPIs and SLAs. Lead and develop the team with a values-driven approach.Key ResponsibilitiesRecruitment & ResourcingOperational ManagementManage phone lines and email inboxes to meet SLAs.Identify...

Description JOB TITLE: Oversight Risk Manager Customer Communications & Financial Promotions SALARY: £65,385 - £72,650 LOCATION(S): Bristol, Glasgow, Leeds, Halifax, Chester, Birmingham, Edinburgh, Cardiff HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this...

You will be provided with full training and development to give you every opportunity for success. The RoleAs a Collections Customer Account Manager you will be involved in the whole process of providing loans to our customers focusing on collections.

Company Description: ApprovalMax is award-winning B2B software used by businesses around the world to approve bills and expenses. It streamlines the approval process for decision-makers by replacing paper and email approvals with automated workflows. ApprovalMax integrates with platforms such as Xero, QuickBooks Online, and Oracle NetSuite to unlock powerful efficiencies for approvers and...

A leading financial services provider in Edinburgh is seeking a Collections Customer Account Manager to manage loan collections, requiring strong communication and customer-focused skills. The ideal candidate will enjoy working with targets and possess team collaboration abilities. The role promises training and development opportunities. Salary up to £30,000, plus bonuses and extensive benefits,...

You will lead and develop a team of specialists, manage مالي critical escalations, and partner with senior stakeholders to drive continuous improvement and innovation within the Microsoft Dynamics platform. Key Responsibilities Provide vision and direction for global CRM support operations, aligning with business objectives in a Financial Services environment.

Serving our customers, communities, and planet a little better every day. Salary – Up to £, + annual bonus & benefits Location – Edinburgh, Perm Office Attendance - Our roles are hybrid. However, you should be able to travel to our Edinburgh office 2 days a week. Closing Date – Applications close on 2nd December at 5pm A chance to thrive We’re looking for a Senior Customer Value Manager to join...

Customer Success Manager Date posted 02/04/ Location Edinburgh | United Kingdom Company Worldline Customer Success Manager Dalgety Bay, Scotland This is Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop...

Role: Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms. Knowledge of utility operations, grid modeling, and distributed energy resource management. Familiarity with real-time data streaming and IoT integration. Key Responsibilities: - Design and implement GridOS Data Fabric solutions to streamline data access and management...