Customer Operations Manager jobs in Sutton

We are supporting one of our housing partners to appoint an experienced Operations Manager to lead the delivery of responsive repairs, planned investment, voids and disrepair contracts across their housing stock. This is a senior leadership role with responsibility for contractor performance, service quality and customer outcomes, ensuring services are compliant, efficient and resident...

Overview UP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist consultants and have delivered solutions spanning nearly every aspect of the platform. We stand by our values and when we’re looking for...

Company Description One World Commodities Ltd specializes in the trade of ferrous scrap and raw materials for the steel industry. Our main products include shredded steel scrap, HMS, and ferro alloys such as silicon manganese, ferro manganese, and ferro silicon. We export primarily in containers from countries around the world to various international destinations. Our global presence and...

We're looking for an Operations Manager to lead our LNER contract – feeding thousands of passengers daily as they travel between London and Edinburgh. This isn't desk work. You'll be out across the East Coast Mainline (London, Leeds, York, Doncaster, Newcastle, Edinburgh), leading Service Centre teams, solving problems on the move, and making sure everything from breakfast rolls to business...

Operations and Facilities Manager Location: London / Hybrid (4 days in the office - 8:30am–4:30pm) Contract: 3 - 4 month interim Salary: £45,000 – £47,000 MLC Partners are delighted to be supporting a leading London-based higher education institution in the recruitment of an Interim Operations and Facilities Manager. This is a busy, hands-on role with line management responsibility,...

Our client, a well know global activewear brand - known for fusing comfort, design, and affordability- is looking for a Senior Wholesale Operations Manager to join its London-based team. This is a hands-on, detail-focused role, managing the full wholesale lifecycle from sales orders through to delivery across global markets. If you are driven, organised, and excited by the energy of a brand...

Company: Soil Instruments Job Title: Operations Manager Reports to: General Manager Position Summary The Operations Manager provides strategic leadership across all operational functions, ensuring the business can meet current and future demand safely, efficiently, and profitably. The role oversees and provides cover for Production, Planning & Purchasing, Stores & Logistics and Machine Shop,...

Electric Network Operations Manager (Electric Networks) The role of Electric Network Operations Manager will ensure that operation and maintenance processes and policies are in place and followed allowing ESPUG to adopt, operate and maintain electrical networks in a safe, compliant and efficient manner. ESPUG’s success will be dependent on the continued relationships that we have with our...

You will drive operational excellence, ensure patient safety, and optimise financial performance, all while developing teams that thrive in a performance-led culture.

The Ecommerce Operations Manager is responsible for the end-to-end operational accuracy of orders and returns across multiple e-commerce sites. This role ensures returns are correctly reconciled, RMAs are managed in line with SLAs, and all returns, shortages, and cancellations are accurately processed and recorded. The role oversees daily order fulfilment with 3PL partners, proactively resolving...

Senior Operations Manager London (Hybrid) £60k–£70k (DOE) We’ve partnered with a fast-growing, premium consumer brand who are looking for a Senior Operations Manager to take ownership of their end-to-end global fulfilment operation. This is a senior, hands-on role with real ownership. You’ll act as the operational lead for eCommerce and wholesale fulfilment, managing international 3PL...

Job Title: Operations Supervisor Reporting to: Senior Operations and Office Manager Contract: Permanent Location: Evan Evans Head Office – 258 Vauxhall Bridge Road, London, SW1V 1BS Evan Evans is the most established and best reviewed sightseeing operator in London and has been accompanying visitors on city tours and out of town excursions since 1933. Our mission is to provide high quality,...

*** View our Candidate Pack For This Role *** https://drive.Google.Com/file/d/1tWY8voPsaxrKz9oFDMQamdh7F_Lu0IzM/view Butter & Crust is a fast-growth weekend breakfast subscription. We deliver freshly baked goods to customers’ doorsteps every weekend and we’re hiring a hands-on COO to run and scale the operation. 📈 You’ll own delivery, packing, customer service, lead the ops team, and drive...

Building Services Contract Manager M&E Service Provider High Profile Account – London (West End) £65-68k Salary Car Allowance Pension Etc Our customer are a well established and growing FM Service provider, operating in both the UK and Europe, who seek a Contract / Operations Manager to join the team delivering M&E services one of their long-held accounts in Central London, close to Oxford...

ABOUT THE ROLE Our Lender Finance Team is a very successful and fast paced practice. The successful candidate will provide strong leadership and direction for the team. They will promote a positive, high performance working environment alongside providing an excellent service for our Lender Clients. This role will be accountable to the Partner, however, will have autonomy in managing operations...

Sales Operations Manager (HubSpot-focused) London / Hybrid Penfold We’re on a mission to help everyone save enough to be comfortable later in life — by making pensions accessible, engaging, and easy to understand. There’s over £1 trillion sitting in UK pensions, yet the industry is dominated by traditional providers with outdated products and poor customer experiences. Penfold is changing...

You will lead and inspire teams across existing sites while supporting smooth, successful new openings.

You will maintain a strong on-site presence to uphold standards and support teams.

You will focus on improving operational metrics and the customer experience, balancing people and performance to drive a culture that values both.

Since its launch mid 2025 Stream has become a fast growing division of SM UK, today it delivers its single sign on platform solution to major fleet operators across the country. Every second counts when it comes to road safety and incident management. At Stream, our mission is to empower fleet operators with the real-time insights and AI tools they need to protect their drivers and their bottom...

Lab Operation Site Manager（UK） Add：Unit 10, West Point Business Park, Harlow CM20 2BU Customer Service Management: - Provide technical support through visits, training, calls, and conferences. - Regularly update internal stakeholders and maintain efficient communication with customers. Project Management: - Deliver projects that meet customer specifications and timelines, focusing on...

We are working with a high-growth, PE-backed consumer services brand operating across multiple international markets. The business is entering a significant new phase of scale — including franchising and further global expansion — and is now seeking to appoint an experienced Chief Operating Officer (COO) to lead its global operational platform. This is a senior, board-level appointment for a...