customer resolution officer jobs in Tower Hamlets

You will be the first point of contact for the consumers of the entire range of client products, and will handle queries and consumer complaints about these products and their consumption. The role requires you to be a fluent in French and Dutch to have excellent interpersonal skills, and the ability to respond to consumers in an empathetic, caring and friendly manner.

You will be the first point of contact for the consumers of the entire range of products, and will handle queries and consumer complaints about these products and their consumption.

You will also be responsible for all customer interactions through social media channels.

You will also be required to have strong English second language capabilities.

You will play a role in managing change of project scope - this will involve adapting resourcing plans quickly to help teams adjust. Internal / External interactions: Build relationships with our internal staff, stakeholders and our associate networks. Depending on the account, this will also include building client relationships.

You will be the first point of contact for the consumers of the entire range of client products, and will handle queries and consumer complaints about these products and their consumption. The role requires you to be a fluent in French and Dutch to have excellent interpersonal skills, and the ability to respond to consumers in an empathetic, caring and friendly manner.

Customer Service Executive | £17.00 per hour PAYE | Temporary | East London My client, a leading organisation within the property sector, is seeking a Customer Service Executive to join their busy team on a temporary basis. This is a hands-on coordination role with supervisory responsibilities, supporting the delivery of an excellent customer experience from handover through to the end of the...

Exponential-eWant to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology.Your new role: * Respond to support calls assigned within Service Level Agreements. * Work as a team to deliver timely resolution to customer requests from telephone and email. * To be a...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Q to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all...

Credit Controller & Biller£40k - £45kLondon (E1)We are working with a well-established law firm to recruit an experienced Credit Controller & Biller into a key dual-function role. This is an excellent opportunity for a legal finance professional with at least three years’ experience in a law firm environment who enjoys working across both credit control and private billing.The role plays a vital...

Team AssistantLocation – Canary Wharf 4 days in the office, 1 from homeTemporary Ongoing role £22p/hAn amazing opportunity to be part of a team, for a leading investment bank!This is a 12-month temporary role, with the view to being extended. The successful candidate will work remotely for one day per week, with the other four days in the office. What you'll do: Diary management:Pro-actively...

Operations Director - JLL Workplace ManagementDepartment: Workplace Management (WDO)Reports to: Executive Director of EngineeringPosition OverviewJLL Workplace Management seeks an experienced Operations Director to lead technical operations and hard services delivery across our diverse client portfolio. This senior leadership role requires a proven track record in facilities management, technical...

MAINTENANCE ENGINEER NIGHTS ONLY 4 ON 4 OFF 7AM -PMExclusive OpportunityOur Client a well-established leading FM Company are offering a Full Time Permanent opportunity for a MAINTENANCNE ENGINEER Working within the Landlord Side of the retail areas in a The ideal candidate will possess a strong background in both electrical and mechanical systems, with the ability to troubleshoot and maintain...

Responsibilities - Diagnose and resolve first-line support issues within service level agreement, escalating those requiring second/third line support via the defined process and appropriate channel, ensuring full audit of support issues are clearly documented within the service desk tool. - Manage communication for internal/external clients providing succinct, proactive updates and setting...

You will be based in a stunning office in Canary Wharf, London providing your expertise in delivering an excellent level of customer and administrative support.

You will be working from the office in Canary Wharf, East London, Monday-Friday, 9am-6pm. A generous benefits package is offered!

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Q to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all...

manifesto About The RoleAs a Senior CX and Engagement Strategist youll work with organisations to design and deliver meaningful, measurable customer experiences from the point of acquisition through to retention that inspire connection and drive impact. Blending data insight with creative strategy and bringing a deep understanding of how marketing technology can be leveraged, youll design...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Q to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Q to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Q to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Q to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Q to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all...