Customer Retention Manager jobs in Dundee

You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.

Job Description Based in Dundee, this established, growing construction Client have recently added further services to their group and require a talented Finance Manager to manage the day to day finances within head office. An office based role, working alongside the owners of the business. With a group turnover exceeding £9m they have further plans to grow this following new business ventures...

Can youbuild and maintain strong relationships with customers and external clients? Have you successfully resolved issues while managing client relationships? Are you confident working with numbers and data analysis? If so, we'd love to hear from you! The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. We do this by helping people through a lifetime...

A popular bakery chain is looking for a Shop Manager in Dundee. In this role, you will lead and motivate your team to deliver fast and friendly service while ensuring high standards in customer experience. Responsible for daily operations, you will monitor performance, deliver training, and engage with customers in both in-store and online environments. The role offers competitive pay, colleague...

A leading automotive company is seeking an experienced Service Manager for their branch in Dundee. The ideal candidate will oversee a service team, ensure high customer service standards and operational efficiency. Key responsibilities include managing staff, achieving productivity targets, and adhering to compliance regulations. Strong communication skills and a passion for customer service are...

Job Title: Customer Service Advisor Location: DundeePay Rate: £14.02p/hrHours: Monday - Friday - 9am - 5pmPlease note, you may need to support shifts between 8:30am - 5:30 dependant on business needs.Hybrid Working: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.Contract Type: Temporary - 12 monthsStart Date: 16th...

A family-owned retail and distribution company seeks a Supervisor for their SPAR store in Dundee. The role involves delivering exceptional customer service, supervising team members, and managing daily store operations. Ideal candidates will possess strong leadership, excellent customer service skills, and the ability to handle cash procedures. This position offers an opportunity to be part of a...

You will be required to enter customer’s homes, collect personal information and liaise with them regularly throughout the programme of works - Ensure the timely delivery of competing priorities within deadlines with minimum supervision

About The Role CUSTOMER SERVICES - IT’S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you. It’s not about what you know. It’s who you are. As a Customer Service Advisor you’ll be doing one of...

A leading department store group is seeking a passionate Floor Manager for their Dundee location. The successful candidate will provide exceptional customer service through deep product knowledge and inspire a world-class client experience. Responsibilities include achieving sales targets, engaging with clients, and supporting store operations. A background in luxury retail management is...

Job description People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about putting our customers 1st and getting to know them and the communities in which we live and work. If...

You will be responsible for: Delivering your part of our customer shopping trip by: I ensure the van and trays I use are clean and kept tidy/organised. Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it. Ensuring trays are washed as part of the tray wash process.

You will be expected to work on-site as required by the rota and to collaborate closely with colleagues across teams.

You will join the Customer Support team, working alongside Technical Support, Retail Operations and Marketing.

You will work with colleagues across the business and have the chance to make a visible impact during the contract period.

Tesco UK • Dundee • Apply by 25-May-2025 About the role Availability Window Days From time To time Sun 08:00:00 12:00:00 Mon 18:00:00 23:00:00 Thu 18:00:00 23:00:00 Fri 18:00:00 23:00:00 Sat 18:00:00 23:00:00 Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location . It’s...

Job Description Evolve is partnering with an established pharmacy chain who are seeking a Pharmacist Manager to join their team in one of their stores in Dundee. (DD3) This is an exciting opportunity where you’ll combine clinical expertise with strong leadership to drive growth, inspire your team and make a real difference. Full or part time hours are available working with around 5,000 items...

About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here on our careers site. We know as a team, we are stronger together we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing...

You will have previous experience of working as a Store Manager in fast paced, high volume retail setting.

You must be able to problem solve and think on your feet, alongside this you will be a people person, have the ability to plan and co-ordinate resources and be passionate about the delivery of exceptional customer service.

Audio Visual Project Managers Required Hutchison Technology - 1 x Dundee (Hybrid)/1 x UK (Remote) Full-time | Mid–Senior Level Hutchi is expanding, and we’re looking for experienced Audio Visual Project Managers who know how to take projects from customer order through to final sign-off — without losing control of programme, quality, or detail. If you thrive in a fast-moving, technically...

Weu2019re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. Weu2019ve got an exciting opportunity for you to join us as an assistant store manager. Find your place as a leader at Starbucks and help us build the brandu2019s future. Here your voice is brewed into everything we do. As an assistant store manager youu2019ll partner with your...

A government agency in the UK seeks a Senior Customer Relationship Manager to oversee customer insights and relationships for Vehicle Testing services. The role involves forming national views on customer needs, managing a team of 8 Customer Relationship Managers, and ensuring effective use of resources. Candidates should excel in client management, data analysis, and possess strong communication...