Customer Retention Manager jobs in Eccles

Job Description Customer Oversight Manager Commercial Insurance | Markerstudy Group UK-wide (with travel to key offices as required) Permanent The opportunity: We’re looking for a Customer Oversight Manager to lead and strengthen customer outcomes across Markerstudy’s Commercial business. This role combines hands-on leadership with strategic oversight, covering quality assurance,...

Customer Oversight Manager Commercial Insurance | Markerstudy Group UK-wide (with travel to key offices as required) Permanent The opportunity: We're looking for a Customer Oversight Manager to lead and strengthen customer outcomes across Markerstudy's Commercial business. This role combines hands-on leadership with strategic oversight, covering quality assurance, complaints, training and...

Kratos Analytical are global leaders in surface analysis instrumentation, our XPS systems are installed in leading Universitys and Corporate research centres around the world working on new materials challenges as diverse as development of new biomaterials, carbon capture to achieve nett zero targets and EV battery development. An opportunity exists to join our Customer Support Team at our...

Role Purpose Drive the development and delivery of loyalty and advocacy programmes that build deeper relationships with our customer base, increase advocacy, and support commercial objectives. Work in cross-functional squads to ensure loyalty initiatives are integrated across the business. Main Responsibilities Design and implement loyalty programmes and advocacy initiatives that drive...

Senior Account ManagerReady for a change and want to make a real difference? OTE 80K Company DescriptionUltra LEDs is more than just a supplier of world-class LED products; we focus on being a reliable partner in delivering bespoke lighting solutions. Our efficient ordering process, next-day delivery, and consistent stock availability ensure smooth project execution. For complex projects, our...

What you’ll be doing Lead on design and delivery of Contact Centre solutions for BT Business CustomersProvides end-to-end technical solution governance and ownership throughout the pre-sales, design and delivery life-cycles.Close collaboration with the customer representatives, understanding business and technical requirements.Close collaboration with stakeholders, e.g. bid, commercial, project...

Job Description Site Manager - Social Housing Retrofit (Permanent) Location: North West (Manchester & Merseyside) Salary: £42,000-£48,000 + Car or Car Allowance Hours: Monday-Friday, 8:00am-4:30pm About the Role We are recruiting for a permanent Site Manager to oversee social housing retrofit and refurbishment projects, with a strong focus on kitchen and bathroom refurbishments. This is a...

You will need to have the following qualifications, training and experience: - Minimum full and relevant LEVEL 3 in Early Years and Education - An ability to lead, manage and inspire a team successfully together with good interpersonal skills. - Extensive knowledge of safeguarding.

Who we are The Floorbrite Group is one of the leading commercial cleaning and facilities service providers in the UK, providing daily, industrial and window cleaning services to all sectors of industry. Our services are already being used by hundreds of companies throughout the Northwest and Yorkshire. With over 50 years experience in the industry and still a family run business. The next...

You will be the first point of contact for customer queries via both telephone and email, working closely with our support teams and branch network to efficiently track, monitor and resolve all customer inbound queries in a timely manner.

You will work in what is a fast-paced environment and be expected to manage all tasks set and provide the best possible customer service and quality of work. Customer Service Coordinator | Hybrid Working | Immediate Start | Temporary contractPlease note - due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position.

We’re looking for a motivated and customer-focused Customer Service Advisor to join our busy office team. In this permanent role, you’ll manage customer complaints as part of a wider customer service remit, ensuring issues are resolved efficiently and professionally while maintaining high levels of satisfaction. Key Responsibilities:Manage inbound complaints from customers, providing clear,...

Customer Service & Logistics CoordinatorType: PermanentLocation: Manchester- Trafford areaSalary: £27,000- £30,000 per annum (depending on experience)Additional: Quarterly profit sharing incentives, 25 days holiday + 8 Bank holiday, Pension schemeShifts: Monday-Friday 8am-4pmDue to continued growth, our client is expanding our Customer Service and Logistics function to ensure they meet evolving...

Customer Service Coordinator - Supply Chain / Order ProcessingLocation: Stretford, Manchester (Office-based) - Parking OnsiteSalary: £32,000 per year (depending on experience)Hours: Monday - Friday, 8:30am - 5:00pmStart date - ASAPAbout the RoleWe are seeking an enthusiastic and proactive Customer Service Coordinator to join our growing team. This is an exciting opportunity for someone who...

You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.

Customer Service Operations LeadLocation: Trafford Park, ManchesterMonday-Friday8am - 4pm or 9am - 5pm£34,(Apply online only)-£38,(Apply online only) Depending on experienceJob Type: Full time, permanent roleCustomer Service Operations LeadRole overviewWe are recruiting a Customer Service Operations Lead to join a growing FMCG / production-led business based in Trafford Park. This role focuses on...

Join Our Team as a Customer Service Advisor!Hours: 8:00am-4:30pmPay Rate: £12.74Are you ready to embark on an exciting journey in the world of Logistics & Transportation? We are seeking a vibrant and dedicated Customer Service Advisor to join our dynamic team in Irlam! If you have a passion for helping others and thrive in a fast-paced environment, this is the perfect opportunity for you!What's...

You will act as the ‘voice and face’ of the Trust, so demonstrable experience in delivering customer-focused services in a demanding public-facing environment is essential.

You will have control over your own caseload and be responsible for orchestrating a positive outcome for our customers.

What you’ll be doing • Captures detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies. • Acts as a SPOC, managing and delivery of the technical direction and helps determine the optimum solution design for customers. • Manages the review and validation processes for both new developments and in-life products and services,...

Customer Service Administrator £24,000 £25,000 Salford Area Expanding Business Excellent opportunity to join this expanding business who are seeking an experienced Customer Service Admjinistrators to join their busy team. We are looking for candidates with good communication skills and an excellent telephone manner who are used to handling a high volume of calls. Key responsibilities for the...