Customer Retention Manager jobs in Trafford

You will play a key role in driving retention, identifying upsell and new business opportunities, and coaching the team to achieve business KPIs. The role also involves performance analysis, opportunity spotting, and ensuring excellent service standards across all client interactions.

A leading IT services provider in Manchester is seeking a Senior Customer Success Manager to manage their largest Tier 1 customers. Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button. In this role, you'll focus on driving retention and long-term partnerships while championing customer feedback. The ideal...

You will work closely with various departments to identify and address customer needs, resolve issues, and enhance overall customer experience. Key Responsibilities: Develop and execute retention strategies to reduce customer churn and increase loyalty. Book Appointment for Field based BDM’S

You will have full day to day ownership of your assigned clients and responsible for: - Retaining assigned clients - Maintaining and growing relationships with WTA clients and partners - Ringfencing the clients and partners - Providing exceptional customer service with a proactive mindset

Are you a commercially minded Account Manager who enjoys growing existing customers?A customer engagement SaaS vendor is hiring an Account Manager responsible for renewals, retention and expansion.This role will suit someone who understands that great account management is both relationship-led and commercially sharp. Whether you’re a career AM or bring experience from a new business background,...

You will be responsible for driving success across our highest opportunity accounts.

You will act as a trusted advisor, ensuring customers maximise the value of our platform, achieve their business goals, and continue to grow their partnership with SafetyCulture.

1 day ago Be among the first 25 applicants While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for...

Job Description About the Company: Jigsaw Finance is the UK's fastest growing motor finance broker, with 25 years of experience. Jigsaw Finance is launching a new sales team offering its finance products direct to customers that have applied online via Social Media or Paid Search Ads. Jigsaw Finance combines excellent technical capability, outstanding lending panel (30 + funders) with a...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager will oversee a team...

You will take ownership of the full customer journey, from initial enquiry through to production, project coordination, and final delivery. Working closely with engineering, production, and commercial teams, you will ensure every customer receives exceptional service and accurate, timely communication.

WTA Group is an international logistics company, on a fast growth trajectory. We support companies of all sizes and from all industries with their own growth strategies, by supporting their logistics. This includes the importing of materials and the exporting of products internationally. This is evidence that people are at the heart of our business, and our reputation for customer service across...

Job Description Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager...

About the Company : Jigsaw Finance is the UK's fastest growing motor finance broker, with 25 years of experience. Jigsaw Finance is launching a new sales team offering its finance products direct to customers that have applied online via Social Media or Paid Search Ads. Jigsaw Finance combines excellent technical capability, outstanding lending panel (30 + funders) with a personalised service...

Customer Migrations Executive Manchester or Slough (Hybrid 2-3 days a week) We have an exciting opportunity for a Customer Migrations Executive to join our Customer Migrations team. Facilitate the transition using Salesforce to get relevant documents completed Support customers to ensure they derive maximum value from IRIS offerings. Produce weekly performance reports for the Migrations Manager....

The role If you want to know about the requirements for this role, read on for all the relevant information. As a Senior CSM, you’ll manage ANS’ largest and most strategic Tier 1 customers, support other CSMs, and champion customer success. You’ll drive retention, customer value, and long‑term partnerships, while also strengthening collaboration with Microsoft and key stakeholders. What will I...

Why join us? Check out the role overview below If you are confident you have got the right skills and experience, apply today. We’re a global tech company, just not the kind you’re picturing. Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do...

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. As a key leader within the Quality function, the Customer Quality Manager will oversee a team covering the EMEA...

A leading tech solutions provider is seeking a motivated Senior Customer Success Account Manager to build strong relationships and drive growth with enterprise and mid-market customers. You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. In this role, you'll own a portfolio of accounts, collaborate with internal teams, and...

We’re looking for a motivated Senior Customer Success Account Manager who’s passionate about building strong relationships, understanding customer goals, and uncovering growth opportunities. If you love working with people, driving revenue, and delivering a brilliant customer experience, this could be your next big move. Make sure to apply with all the requested information, as laid out in the...