Customer Service Call Handler jobs in Wales

You will be responsible for the accurate recording of data and providing exceptional customer service.

You will need to have a confident telephone manner and relish working in a fast-paced environment.

You will have a positive attitude and be able to multitask effectively to achieve a desired outcome.

Job Title: Call Centre Agent Location: Wrexham Salary: £24,000 per annum Sector: Gas Contractor Purpose: To answer all calls, providing residents with information and guidance on ongoing works. The role is responsible for addressing queries, offering updates on scheduled works and following standard procedures to ensure consistency in responses. The role includes basic administrative tasks such...

A leading tech company in Newtown is seeking a Service Call Administrator to provide top-notch customer support to Fleet customers in the UK and US. You'll coordinate service calls, assist our first and second-line support teams, and maintain customer relationships. The ideal candidate has excellent communication skills, a strong customer service orientation, and at least one year of experience...

You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process

You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards

An established recruitment service is seeking maintenance and service engineers to provide 24/7 support to customers in Newport, UK. The role involves responding to service calls, performing maintenance, and undertaking small projects. Candidates should have strong experience in PLCs, SCADA, and fault finding. The position offers a hybrid working model and a supportive team environment, with...

A leading insurance brokerage is seeking a Commercial Account Handler in Newport, Wales. This role involves managing client accounts, negotiating policy terms, and providing excellent customer service. Candidates should possess relevant insurance broking experience, strong negotiation abilities, and excellent communication skills. The position offers a negotiable salary and additional benefits,...

You will be trained to interact with our nationwide customers, providing advice and guidance on treatments through excellent customer service practices.

You will interact with our customers in all aspects, including rescheduling treatments and recommending appropriate solutions to achieve a wonderful lawn.

You will work three shifts across a seven day rota, including days, evenings, nights, weekends and Bank Holidays. Pay Rates: Weekdays £12.70 per hour Saturdays and nights £17.91 per hour Sundays and Bank Holidays £23.24 per hourThe Role

You will be the first point of contact, providing a responsive and professional switchboard and information service on a 24 hour basis.

Overview Start Your Career in Customer Service – No Insurance Experience Needed! We’re expanding our team and looking for enthusiastic, customer-focused individuals to join our Llantrisant office as Customer Service Representatives. This is an exciting opportunity to step into the world of insurance, even if you’ve never worked in the industry before. If you’re passionate about helping people,...

You will need to be competent in using Microsoft applications. Ideally, we would like you to have previous customer service experience from a motor / financial services background, but this isn't essential. About working for us Our focus is to ensure we're inclusive every day and build an organisation that reflects modern society and celebrates diversity in all its forms.

Our client on the outskirts of Cardiff are looking for a permanent member of their Customer Service team to answer first line phone calls from customers looking for technical support.The company and team offer a superb culture of support and development, so this role is ideal for candidates with a customer service focused background who want to develop a long-term career.Due to location,...

You will be expected to work fulltime from the office in Newport for training and accreditation. Once you pass accreditation you will be able to work on a hybrid basis with 2 days in the office each week. The rate on offer: £150 per day Via Umbrella which increases to £165 after accreditation.

Customer Service Administrator £30,000 per annum Permanent role in Wrexham 40 hours M-F Main Duties of the Customer Service Administrator:Accurately process orders on a bespoke system.Manage customer calls and e-mails in a professional and friendly manner.Chase information from customers as required.Liaise with production in relation to order progress.Work effectively in a busy manufacturing...

Customer Service Executive Location: Caerphilly (CF83) - Office based role Salary: £28,000–£32,000 DOE + Benefits Hours: 7:30am–4:30pm (Mon–Thu), 7:30am–4:00pm (Fri) Are you a confident communicator who thrives on solving problems and delivering exceptional service? Do you enjoy working in a fast-paced environment where your attention to detail and proactive mindset make a real impact? If...

Logistics Agent L1 Location: West Wales Llandysul Salary: 24,000 - 26,000 Per Annum Contract Type: Permanent / Full Time Join our dynamic team and take a proactive role in upholding site safety standards, maintaining meticulous inventory and financial controls, and assisting in transport planning through effective customer master data management. This customer-focused position demands...

Customer Service AdvisorTemporary - 3 month contract with potential to extend Full time£14.12 per hourOur client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff. This is a temporary position, offering an hourly rate of £14.12.As a Customer Service Advisor, you will be responsible for providing...

You will need to be a confident customer service administrator with prior telephone experience and relish working in a fast-paced environment.

You will have a positive attitude and be able to multitask effectively to achieve a desired outcome.

You will be a people person and be able to communicate well both in Welsh & English and demonstrate an excellent telephone manner.

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the...

Service Call Administrator at Quartix UK Job Purpose Quartix currently has over 15,000 customers who track over 160,000 vehicles within the UK and US Fleet side of the business. The aim of this role is to provide the highest level of technical and customer support to our UK and US Fleet customers. Location and Hours Newtown-based, 5 days per week Responsibilities Arrange service calls as...

You will be trained to interact with our nationwide customers, providing advice and guidance on treatments through excellent customer service practices.

You will interact with our customers in all aspects, including rescheduling treatments and recommending appropriate solutions to achieve a wonderful lawn.