customer service support jobs in Smethwick

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Retail Customer Service

Betfred
Smethwick

Overview From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967... we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in...

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2 hours ago
Hybrid

Laboratory Coordinator / Customer Service Representative

GPW Recruitment
Smethwick

You will have the relevant qualifications or experience, be punctual, conscientious, keen and have a practical approach to work. If you are interested in Laboratory Coordinator / Customer Service Representative / CSR and have the required experience please click the apply now button.

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4 days ago

Part-Time Retail Assistant — Customer Service Pro

Compass Group
Smethwick

A leading catering and hospitality company is seeking a Retail Assistant to provide exceptional customer service for a major High Street brand. This part-time role, requiring 5 hours per week, involves serving customers, maintaining a positive brand image, and ensuring compliance with health regulations. Ideal candidates should be passionate about service, able to make decisions, and demonstrate...

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2 days ago

Part-Time Retail Assistant: Customer Service Pro

One Retail
Smethwick

A prominent retail company seeks a dedicated Retail Assistant to provide exceptional customer service for a major High Street brand. The successful candidate will work part-time, delivering a seamless customer experience while handling cash transactions and maintaining a positive brand image. Ideal applicants possess strong teamwork and communication skills, a passion for service, and the ability...

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7 hours ago

Customer Support Engineer (WAMS)

Stackstudio Digital Ltd.
Birmingham

Role: Customer Support Engineer - WAMS Key Skills: WAMS, Power Systems, EMS, DMS, SCADA, eterra Details: - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). - Experience in Linux/Windows server...

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5 hours ago
Hybrid

Quality & Customer Experience Support Lead (Client Onboarding - AML)

KPMG
Birmingham

Quality & Customer Experience Support Lead – Regulatory Compliance (18 month FTC) Base Location: Birmingham – hybrid – 2 days per week in the office The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters. Within Central Services we are part of a community of experts across a wide...

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2 hours ago
Hybrid

Customer Service Advisor

Teleperformance
Birmingham B1

Are you ready to take your career to new heights? A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. Start date: Various from March 2026 Location: Natwest Bank. Birmingham City Centre - office based training and grad bay (7 weeks). Hybrid once you have completed training and successfully passed grad bay Great...

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4 hours ago
Hybrid

Customer Support Analyst

Pimlico Banks Recruitment
Oldbury

Location: Oldbury | Hybrid: 2 days office / 3 days home 6-month contract | Full-time We’re looking for a Customer Support Analyst to join a growing IT Service Desk team in a 1st line support role. This is a customer service role in a technical environment. You don’t need a strong IT background – what matters most is how you deal with people. If you’re a confident communicator, organised, and...

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2 hours ago

Wastekit Baler and Compactor Field Service Engineer

PHS Group
Smethwick

Job Description About The Role Job Title: Baler and Compactor Field Service Engineer - Division: phs Wastekit - Birmingham Purpose of Role Service Engineers are responsible for servicing and maintaining recycling equipment on a reactive and scheduled basis. They will work towards achieving their own targets as well as customer SLAs. Service level agreements are agreed and set with our customers...

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6 hours ago

Ocean Export Customer Services

Metro
Birmingham

Join Metro – Where Innovation Meets Logistics Excellence At Metro, we don’t just move freight - we move boundaries. Powered by cutting-edge technology and driven by passionate people, we deliver world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst...

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2 hours ago
Hybrid

Technical Advisor - Customer Service

Howells Recruitment
Birmingham

Technical Advisor – Fire Doors Location: Hybrid – National Role with travel to sites We are pleased to be working with a leading specialist contractor in passive fire protection, delivering high-quality fire stopping, fire doors, and compartmentation works across a wide range of sectors including residential, healthcare, education, and commercial projects. We are looking to speak to experienced...

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2 hours ago

Audit Quality Review & Support Team Senior Manager - Financial Services

BDO UK
Birmingham B12

Ideas | People | TrustWe’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading...

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an hour ago

Field Service Administrator — IT Support & Customer Care

nGeneration Limited
Tipton

A leading IT service provider in the UK is seeking a Field Service Administrator to join their team. This role involves addressing customer IT issues, providing updates, and resolving scheduling conflicts. The ideal candidate should possess strong customer service skills, be IT savvy, and work well under pressure. This full-time position offers a competitive salary and benefits including training...

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7 hours ago

Field Service Admin — Customer Scheduling & IT Support

nGeneration
Tipton

A UK-based IT service provider is looking for an enthusiastic Field Service Administrator to join their team in Tipton. Your role will involve being the first point of contact for customers, diagnosing and resolving their IT issues while keeping them informed throughout the process. Candidates should have experience in an administrative role, and skills in customer service, communication, and...

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7 hours ago
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Customer 1st Advisor

The Pioneer Group
Birmingham

You will work across service areas providing front of house reception and back office support.

You will be part of a flexible and customer focused team, working to provide great homes and excellent services. Our successful Customer 1st Advisor will have: - A passion for customer service excellence

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6 hours ago
Hybrid

Functional Consultant (D365 - Customer Insights and Journeys)

Network IT
Birmingham

You will work closely with Business Analysts, architects, delivery teams, and stakeholders to shape how customer data, engagement, and automation are designed and implemented across the organisation. Key responsibilities include: - Acting as functional lead for Dynamics 365 CE, with deep ownership of Customer Insights and Customer Journeys capabilities.

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2 hours ago
Hybrid

Customer Account Manager

The Fuel Store
Birmingham

You will be extensively trained and supported to become an ambassador of The Fuel Store, to identify account growth opportunities for our fuel and non-fuel products in order to generate revenue and increase sales overall.

You will be entitled to 26 days annual leave plus all statutory holidays, you increase personal holiday allowance with increased service.

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6 hours ago
Hybrid

Customer Service Quality - Support Lead

KPMG
Birmingham

Quality & Customer Experience Support Lead – Regulatory Compliance (18 month FTC) Birmingham – hybrid – 2 days per week in the office The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters. Within Central Services we are part of a community of experts across a wide range of critical...

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2 hours ago
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