Customer Success jobs

Head of Customer Success The information below covers the role requirements, expected candidate experience, and accompanying qualifications. Who we are? Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. We carry out background checks on candidates to enable our customers to make informed and long term...

Job Description You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction. Are you ready to make your mark on future-proof software? We are Preservica and our groundbreaking active digital preservation solutions are at the razors edge eliminating the challenge of file...

We are seeking a driven and commercially focused Sales Account Manager to join our Clients growing team in the heart of Chester city centre, this role is responsible for developing new business opportunities, reactivating dormant accounts, and managing key client relationships to achieve agreed revenue, profit, and KPI targets. xujxxms Candidates should take the time to read all the elements of...

Job Description 🏷️ Title: Inbound Sales & Customer Success Lead 💰 Salary: £36,000 - £46,000 + bonus + learning budget 📈 Equity: A generous EMI Option Scheme 🌴 Holiday: 25 days + bank holidays 💗 Mission: Reinvent renovation in London and build the renovation sector of the future 💻 Office Policy: Hybrid with a minimum of 3 core office days per week 🌍 Office Location: Victoria, London,...

Job Description Lead and scale a Customer Success function that helps world-class retailers unlock value from a world class ecommerce/logistics platform. The Company - Award-winning digital checkout software, driving optimum eCommerce operations and retail logistics - Trusted by 1,500+ major brand including Macy’s, Gap and Selfridges to boost conversions and delivery efficiency - Strategic...

Customer Success Manager Role Overview The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Key Responsibilities - Manage the daily operations of the customer...

Customer Success Manager - InsurTech SaaS About the company - Fast-growing SaaS technology firm delivering risk, intelligence, and analytics solutions to clients across the insurance and financial services sectors - Headquartered in London with a mission to help businesses make smarter, data-driven decisions through real-time insight and automation - Known for combining deep sector expertise...

You will ensure diversification is delivered with pace, precision, and scalability. Key Responsibilities - Lead all programme and project delivery across the New Business portfolio, from proof‑of‑concept to scaled deployment. - Build and govern a multi‑channel delivery capability, balancing internal, third‑party, and partner‑led delivery models.

Job Description A technology company specializing in subsurface modeling is seeking an experienced Sales Manager to lead a dedicated team in the EMEA region. This role requires a strategic thinker with a proven track record in software sales and people leadership. Responsibilities include developing a sales strategy, managing customer relationships, and driving revenue growth. The ideal...

You will – both directly and as Head of a talent-rich team – guide partner universities through onboarding, coordinate cross-functional teams, deliver high-quality educator support, and help Cadmus become embedded across institutional ecosystems. Key Responsibilities: - Driving University Transformation

A leading SaaS provider in the UK is seeking a Senior Customer Success Manager to enhance customer experiences and maximise the value of their solutions. A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. The role requires significant experience in customer success management within enterprise B2B...

Job Description Russell Publishing is recruiting a Customer Success Account Manager to join our team, to manage a portfolio of high-value accounts, building deep trust and loyalty with key clients to strengthen their commitment to our brands and solutions. To succeed in the role, you will be commercially minded, require strong communication, customer service and relationship building skills...

Job Description Customer Success Manager Location: Birmingham – Hybrid (1–2 days per week in the office) Salary: Up to £40,000 + commission Benefits: Private medical, enhanced pension, 25 days holiday + bank holidays, electric car scheme, cycle to work Our client, a growing SaaS organisation within the fintech space, is hiring a Customer Success Manager to support and expand its rapidly...

You will surface and frame delivery, product, and resourcing issues, mobilise and scale resources and solutions, and use influence and orchestration — stepping in selectively to accelerate decisions, reset governance, or strengthen executive alignment. Engagement at account level occurs selectively to help resolve decisions, realign governance, or establish shared direction.

Job Description A fast-growing B2B SaaS platform is seeking a Head of Customer Success to lead and scale their Customer Success function. The role involves driving retention and expansion, mentoring a high-performing team, and taking a strategic approach to customer success. Ideal candidates will have 4-7 years of experience in B2B SaaS and a proven track record of scaling teams. This position...

You will directly manage our Team Leads (NEMEA and SEMEA), set the operating cadence for the current CSMs, lead on hiring and expansion of the team, and orchestrate cross‑functional motions with Sales, Solutions Consulting, Partners, Professional Services and Scaled Solutions.

You will be hands on in the upload and ingest of large volumes of digitized and born digital content, configuring roles and security and integrating and mapping to catalogs and metadata standards

You will be hands on in the upload and ingest of large volumes of digitized and born digital content, configuring roles and security and integrating and mapping to catalogs and metadata standards

Job Description Customer Success Manager Role Overview The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Key Responsibilities - Manage the daily operations of the...

Job Description Customer Success Manager - InsurTech SaaS About the company - Fast-growing SaaS technology firm delivering risk, intelligence, and analytics solutions to clients across the insurance and financial services sectors - Headquartered in London with a mission to help businesses make smarter, data-driven decisions through real-time insight and automation - Known for combining deep...

Job Description 🏷️ Title: Inbound Sales & Customer Success Lead 💰 Salary: £36,000 - £46,000 + bonus + learning budget 📈 Equity: A generous EMI Option Scheme 🌴 Holiday: 25 days + bank holidays 💗 Mission: Reinvent renovation in London and build the renovation sector of the future 💻 Office Policy: Hybrid with a minimum of 3 core office days per week 🌍 Office Location: Victoria, London,...