customer success advisor jobs

You will act as a trusted advisor to customers, ensuring they are fully onboarded, successfully adopting GDS solutions, and realising measurable operational and commercial benefits. The role carries responsibility toward monthly and quarterly revenue targets and plays a direct role in reducing churn and increasing customer lifetime value.

Customer Success Manager - InsurTech SaaS About the company - Fast-growing SaaS technology firm delivering risk, intelligence, and analytics solutions to clients across the insurance and financial services sectors - Headquartered in London with a mission to help businesses make smarter, data-driven decisions through real-time insight and automation - Known for combining deep sector expertise...

You will play a critical role in onboarding, adoption, retention, and growth, ensuring our customers achieve meaningful outcomes and long-term success. Working within theCustomer Success Department, you will collaborate closely with Customer Operations, Sales, Channel teams, and senior leadership to deliver exceptional customer experiences for our most valuable accounts.

Why Join Us At eShepherd, we're transforming livestock management with smart virtual fencing technology that gives farmers more freedom, flexibility, and insight. Our mission is simple: make farming easier, more sustainable, and more productive -without compromise. We're in a high-growth phase, offering big opportunities, rapid decision-making, and the chance to shape a business scaling...

You will become a trusted advisor to our clients, helping them achieve their goals while driving revenue growth for Charle.

You will work closely with the Sales, Professional Services and Product teams to optimise customer retention, satisfaction, and drive upsell and cross sell initiatives for key customers. Key Responsibilities Customer Relationship Management - Serve as the primary point of contact and trusted advisor for assigned aviation customers.

You will directly manage and coach a team of CSMs, responsible for the largest accounts. You are capable of engaging in business-level and technical conversations at multiple levels of the organization, including the C-suite. Ideal for an individual who wants to expand their career with a fast-growing software company.

You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events.

You will build strategic, long-term relationships with customers, drive adoption, and ensure business outcomes are achieved through personalized guidance, data-driven insights, and continuous collaboration with internal teams. This role combines strategic thinking, customer relationship management, and operational excellence to ensure customers receive the most value from their ServiceNow products.

You will manage a portfolio of high-value managed service clients while coaching the team to deliver proactive, outcome-driven customer success. The focus is on long-term retention, service adoption, and aligning IT roadmaps with client business goals.

You will champion our customers' needs and ensure they realize the full value of Linear across their organization. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention.

You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor.

You will join the customer success team, where you will be charged with nurturing relationships with a portfolio of our customers.

You will be a trusted advisor to our clients helping them to get the best results from using the platform while feeding back ideas to the product development teams.

Senior Customer Success Manager Please ensure you read the below overview and requirements for this employment opportunity completely. Sycurio – Guildford, England, United Kingdom The Senior Customer Success Manager delivers an exceptional customer experience by defining each customer’s business solution and integration design, providing technical oversight throughout onboarding and...

You will lead a team of Key Account Customer Success Managers, inspiring them to deliver outstanding retention, expansion, and activation results.

You will also build trusted relationships with senior stakeholders, act as a strategic advisor, and ensure the voice of our customers shapes product, process, and operational priorities.

Why join us? We're a global tech company, just not the kind you're picturing. Our team of nearly a thousand people wakes up every day to make our product and our customers' lives better. At SafetyCulture, you'll hear "yes, let's give it a shot" more often than "that's not how we do things here." People join because we're building tools that make work better for the 3 billion people who keep...

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people,...

You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events.

Job Description Customer Success Manager - InsurTech SaaS About the company - Fast-growing SaaS technology firm delivering risk, intelligence, and analytics solutions to clients across the insurance and financial services sectors - Headquartered in London with a mission to help businesses make smarter, data-driven decisions through real-time insight and automation - Known for combining deep...

Customer Success Manager - InsurTech SaaS About the company - Fast-growing SaaS technology firm delivering risk, intelligence, and analytics solutions to clients across the insurance and financial services sectors - Headquartered in London with a mission to help businesses make smarter, data-driven decisions through real-time insight and automation - Known for combining deep sector expertise...