customer support agent jobs in Scotland

Job Description Customer Support Representative - Start date 9th March 2026Kilmarnock£25,000Hybird WorkingMonday to Friday - 8 am to 4 pm or 9 am to 5 pmPertemps are delighed to be working on behalf of a well established employer based in Kilmarnock to support on their search for Vulnerable Customer Care Agents. This is a permanent role which is well-suited to those who come from a care...

Job Description Multiple Roles – From Customer Service Agent to Senior Client Manager Level (German Speaking) Edinburgh Permanent Responsibilities: -Respond to and resolve service enquiries, ensuring accurate and timely response -Oversee transactional activity and ensure all products and services are functioning correctly for clients -Participating in periodic client service reviews and...

Job Description Role: Customer Support Engineer - DERMS Key Skills: - Prior experience supporting DERMS or other OT/IT grid management platforms. - Knowledge of GridOS ecosystem and integration with DERMS. - Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2). - Cloud/hybrid deployment experience (Azure, AWS). - Certifications such as ITIL, Security+, or utility-specific systems...

Role - Customer Support Engineer - DERMS Location - Edinburgh/Paris/Bucharest Key Responsibilities: Apply (by clicking the relevant button) after checking through all the related job information below.Deliver L2/L3 support for DERMS applications, integrations, and services.Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and...

You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.

You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.

You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction.

You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches.

You will also take part in conducting daily fleet and vehicle checks.

Job Description Building a sustainable tomorrow BAM Infrastructure is seeking an experienced and motivated Sub Agent to join our ASTI team. This is an exciting opportunity to be part of delivering major civil engineering projects that will provide essential infrastructure to support future renewable energy developments across Scotland. The successful candidate will initially be based at our...

Building a sustainable tomorrow BAM Infrastructure is seeking an experienced and motivated Sub Agent to join our ASTI team. This is an exciting opportunity to be part of delivering major civil engineering projects that will provide essential infrastructure to support future renewable energy developments across Scotland. The successful candidate will initially be based at our area office in...

INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. UK Sales Agent- Polymers Home office based in the UK Self-Employed- CIF Port Company Overview: Our client is an international polymer distribution/trading company partnering some of the world’s leading...

Role:Customer Support Engineer - WAMSKey Skills/ Screening Questions Detailed JD - WAMS, Power Systems, EMS, DMS, SCADA, eterra - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). - Experience in...

Building a sustainable tomorrow BAM Infrastructure have an opportunity for an Agent to join our team on the Eastern Green Link 2 project (EGL2) in Peterhead, Scotland. The Eastern Green Link 2 (EGL2) project will see the creation of a 525kV, 2GW high voltage direct current (HVDC) subsea transmission cable from Peterhead in Scotland to Drax in England. BAM Infrastructure will provide the...

Job Description Location: Glasgow City This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve...

You will be required to work out of our area offices initially, which are located in Inverness and Kilsyth, Scotland, before going on-site for project delivery.

You will be required to work out of our area offices initially, which are located in Inverness and Kilsyth, Scotland, before going on-site for project delivery.

You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction.

You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches.

You will also take part in conducting daily fleet and vehicle checks.

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. - Investigate and resolve incidents, service requests, and escalations...

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. - Investigate and resolve incidents, service requests, and escalations...

BAM Infrastructure is looking to recruit an experienced and motivated Sub Agent to join our team delivering major civil engineering projects across Scotland. Our work is primarily within the energy infrastructure sector, with a focus on constructing new substations that play a key role in supporting Scotlands transition to net zero. We have opportunities available within our RIIOT2 Framework,...

Role: Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms. Knowledge of utility operations, grid modeling, and distributed energy resource management. Familiarity with real-time data streaming and IoT integration. Key Responsibilities: - Design and implement GridOS Data Fabric solutions to streamline data access and management...

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. - Investigate and resolve incidents, service requests, and escalations...