Customer Support jobs in Scotland

Job Description Customer Support Representative - Start date 9th March 2026Kilmarnock£25,000Hybird WorkingMonday to Friday - 8 am to 4 pm or 9 am to 5 pmPertemps are delighed to be working on behalf of a well established employer based in Kilmarnock to support on their search for Vulnerable Customer Care Agents. This is a permanent role which is well-suited to those who come from a care...

Role: Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms. Knowledge of utility operations, grid modeling, and distributed energy resource management. Familiarity with real-time data streaming and IoT integration. Key Responsibilities: - Design and implement GridOS Data Fabric solutions to streamline data access and management...

Advert We have an exciting opportunity to join our dynamic and enthusiastic Customer & Business team in a role providing comprehensive support in relation to the processing of memberships, direct debit and all associated processes. As part of this role you will be responsible for business support in relation to financial transactions. We need someone who has experience of dealing with a variety...

Senior Operations & Customer Support Location: Ayr Hours: Monday-Friday, typically 07:00-15:00 (1‑hour lunch), with flexibility to support office cover between 07:00-17:00 Contract: Maternity Cover (duration TBC) Pay: 15.38 - 16.48 per hour Be the Operational Backbone of a Fast‑Moving Team Our client is seeking an experienced Senior Operator to join their busy, high‑performing office. Working...

You will provide coordination support for facilities management services on the FedEx UK account.

You will aim to resolve any queries at first attempt or escalate to the helpdesk supervisor.

You will become a systems expert in Navison which you will use to log and track job requests through.

You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.

You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.

You will be provided with full training and development to give you every opportunity for success.

Job Description Business Unit: Branch NetworkSalary Range: £23,500 - £25,000 per annum DOE + BenefitsLocation: PerthContract Type: Permanent Full Time, 35 hours Our TeamOur Customer Consultants are the face and voice of Virgin Money and have fun whilst having a crucial role to play, delivering a heartfelt service to our customers daily. Our fabulous Perth branch has an opportunity in their team...

Job Description To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23240 The Skills You'll Need: Fluent in Mandarin and English, experience in banking or financial services. Your New Salary: Depending on experience Location: Glasgow Office based Perm Start: ASAP Working hours: 35 hours Assistant Customer Due Diligence - What You'll be Doing: -...

You will be the onsite go to person for day-to-day support, quality standards, and team coordination. Youll ensure enquiries are handled efficiently, SLAs are met and ensure the Customer Care Advisors are empowered to deliver outstanding customer care.

You will use your knowledge and problem-solving skills to resolve customer complaints, dealing positively and quickly with any issues raised. • You ensure accurate handling of all returned products, highlighting and escalating any product issues immediately. • You support customers experiencing difficulties in product assembly and where needed be able to order and exchange spare parts.

Job Description Business Unit: Digital Experience CentreSalary Range: £25,250 per annum DOE?+ benefits Location: UK Hybrid - Gosforth / Glasgow area with some remote workingContract Type: Permanent / 35 Hours Full Time ? We're buzzing about the year ahead — so much so that we're hiring now for our 13th April 2026 intake!Don't miss out — come and be part of the Virgin Money family. ?? Our...

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. - Investigate and resolve incidents, service requests, and escalations...

You will use your knowledge and problem-solving skills to resolve customer complaints, dealing positively and quickly with any issues raised. • You ensure accurate handling of all returned products, highlighting and escalating any product issues immediately. • You support customers experiencing difficulties in product assembly and where needed be able to order and exchange spare parts.

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. - Investigate and resolve incidents, service requests, and escalations...

Role:Customer Support Engineer - WAMSKey Skills/ Screening Questions Detailed JD - WAMS, Power Systems, EMS, DMS, SCADA, eterra - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). - Experience in...

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. - Investigate and resolve incidents, service requests, and escalations...

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/BucharestKey Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. Investigate and resolve incidents, service requests, and escalations in alignment...

Role - Customer Support Engineer - DERMS Location - Edinburgh/Paris/Bucharest Key Responsibilities: - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. - Investigate and resolve incidents, service requests, and...