Customer Support Analyst jobs in Birmingham

Job Description 18-Month Fixed-Term Contract (FTC) Full Time, 37.5 hours per week About the Role At Morgan Sindall Construction we are passionate about removing inefficiencies and giving our team the tools they need to be the best. We have started a journey to improve one of our core system Site Information Management Systems (SIMS) and are looking for a talented Business Analyst to join our...

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

REMOTE 24/7 SOC Analyst | UK-Based Frontline cyber defence. Real incidents. Real progression. Looking to build (or accelerate) your SOC career without commuting? This is a fully remote 24/7 SOC Analyst role within a modern, analyst-led Security Operations Centre supporting diverse customer environments across the UK & Europe. You’ll be hands-on with live incidents, real attackers, and...

You will contribute to strategic planning, business performance, and ensuring compliance with statutory, local, and corporate guidelines. This role is ideal for someone with strong financial analysis experience within a public sector or similarly complex environment. Key ResponsibilitiesSupport delivery of finance services in line with agreed standards, timelines, and the Business Plan.

The company I am supporting provides computer forensics, mobile phone forensics and cell site analysis to the legal sector, police forces, local authorities, and commercial organisations. The organisation also provides Cyber Security services, e-discovery services and digital investigations services to a wide variety of customers and maintains specialist teams to deliver these services.We are...

You will be responsible for delivering high-quality technical support to staff across a diverse range of services and locations. This role will handle incoming support requests, resolve incidents, and contribute to continuous service improvement initiatives, including the development of a centralised knowledge base.

We're working with a well-established and growing Managed Service Provider (MSP) that has been supporting customers across the South of England for over 30 years. The business delivers IT Support, Cloud, Microsoft 365, Azure, and modern workplace solutions, and is known for its friendly, collaborative culture and strong technical standards. They're now looking for a Senior Security Analyst to...

You will work a four‐day operational rota including both day and night shifts, collaborating closely with other security analysts, incident response and engineering teams to ensure the security of our customer's network environments.

You will do this whilst learning about new technologies and approaches, with talented colleagues that will help you to develop and grow.

You will manage, coach, and develop a small number of staff, with a focus on managing employee performance and assisting in their career development.

Marcus by Goldman Sachs, Business Risk Analyst, Analyst, Birmingham location_on Birmingham, West Midlands, England, United Kingdom OUR IMPACT Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice...

You will be responsible for designing, maintaining, and delivering workforce planning and budget models across multiple products, brands and channels that effectively translate business drivers into precise workload and Full-Time Equivalent (FTE) requirements.

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Quality Analyst Lead...

Job Description Cloud DevOps Engineer, Sr Analyst Birmingham Full time UK (Birmingham) Salary: Competitive salary and package (Depending on level of experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the...

Our Story Our small Canadian‐born business was founded in 1978 and has become a global organization that now spans 120 locations across 20 countries. Our expansion has been rapid, but what matters most is the common belief that drives all 5,000 of our people to be a different type of real‐estate organization. We believe that the places in which we live, work and play have the power to make us...

A leading rail service provider in Birmingham is seeking a Business Analyst to support the development of revenue budgets and performance reporting. The ideal candidate will possess strong analytical skills, a degree in a relevant field, and advanced knowledge of Microsoft Excel. Responsibilities include creating Key Performance Indicators and conducting competitor analysis. This role offers a...

Contract type – Full Time, Permanent Band – Band E Information About The Role This role is providing first line IT support expertise to help support the CTP network of services across the UK. The individual will work as part of the Customer Service Centre (CSC) on a 24/7 shift rota, answering correspondence via email, telephone and video conference. Requests will be logged, categorised,...

Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold. The IT...

Business Analyst page is loaded## Business Analystlocations: XC Birmingham Head Officetime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 2, 2026 (13 days left to apply)job requisition id: JR031322**Business Analyst**CrossCountry, operate more of the countries Rail Network than any other train company. With Cardiff, including Newcastle, Leeds, Sheffield, Manchester,...

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Systems...

You will do this whilst learning about new technologies and approaches, with talented colleagues that will help you to develop and grow.

You will manage, coach, and develop a small number of staff, with a focus on managing employee performance and assisting in their career development.