Customer Support Analyst jobs in Islington

You must have data analyst and marketing employment experience to be considered for this opportunity.

You will analyse customer usage, adoption, and engagement data to identify trends, risks, and opportunities.

You will ensure data accuracy, quality, and reporting integrity across customer-related reporting. They are looking for a Senior Data Analyst with a strong commercial mindset and an understanding of how businesses drive retention and expansion.

Senior Business Analyst - Payments / FinTech Location: Hybrid - London (1-2 days per week) Salary: £70,000-£80,000 + 10% bonus Type: Permanent | Sponsorship: Not available Overview: A global leader in payments, delivering secure, innovative card and payment solutions across international markets. The business partners closely with clients to design scalable, high-performance platforms with a...

D365 CRM Business Analyst London, Hybrid (1-2 days weekly) Nigel Frank International are partnered with a forward-thinking organisation is seeking a D365 CRM Business Analyst to support the delivery of a major transformation initiative. The role focuses on understanding business needs, shaping Dynamics 365 CRM functionality, and ensuring the platform is designed to improve customer interactions...

You will be required to upload your CV and cover letter to your application, demonstrating your interest in this position and how you meet the person specification. The closing date for applications is midnight on Thursday 12th February 2026. Early application is encouraged as applications will be shortlisted upon receipt, and we retain the right to close the post early

You will be adept in trouble shooting, communication, client liaison and management skills. The main responsibility of the role is to ensure the stability, performance and reliability of integration and enterprise systems across the client base.

You will create a case that is determined by the threshold on the platform which will be of a low, medium or high status.

Seeking a commercially minded professional who has Microsoft Dynamics 365 Customer Insights - Journeys knowledge and insurance expertise. The ideal candidate will combine understanding of complex insurance sales or event management cycles with proficiency in Microsoft solutions (e.g. Dynamics 365) to drive conversations between client technical and marketing/commercial teams. This role supports...

You will provide support to our customers, working across an array of different technologies and setups.

You will work within a fast-paced, security-conscious environment, supporting a wide range of technologies and adhering to ITIL best practices.

You will be working on site at one of our London clients on a Rota basis between the hours of 07:00 and 19:00 Monday to Friday.

End-User Support Analyst – London – 6 months FTC A leading professional services organisation is seeking an End‑User Support Analyst to provide exceptional IT support and enhance the employee technology experience. This role is ideal for a hands‑on support professional who enjoys solving problems, improving systems, and delivering excellent customer service in a fast‑paced environment . Key...

About the Company EC Markets is an established leader in global financial trading and brokerage, providing innovative FX and CFD services to a diverse international client base. With continued growth and an expanding operational and regulatory footprint, EC Markets is strengthening its risk management capability to support robust, data-driven oversight and operational integrity. About the...

Retail Supply Chain Performance Analyst – FMCG/B2B Major FMCG category Location: Leeds, Yorkshire - 4 days/week office Salary: £35-40K plus benefits package TP435726 💥 Exceptional Opportunity with a Major UK FMCG Company - Drive data-led insights that directly improve supply chain service and reduce costs across retail operations - Work closely with supply chain and commercial teams,...

Senior Operational Risk Analyst / Operational Risk Manager Must have end-to-end experience 12 month fixed term contract Hybrid 3 days in the office/2 from home Our Client is a globally recognised, successful bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business...

You will work closely with stakeholders from across the bank to gather, analyse and document business requirements, then work within a cross functional squad to define and deliver improvements to our lending products and processes.

You will help us deliver faster, better and more transparent lending decisions to our brokers and borrowers, all while ensuring we comply with regulatory standards.

You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Key Responsibilities - Analyze the performance of customer promotions, including bonusing, free bets, cashback, and other incentive schemes.

Senior Credit & Commercial Analyst ABOUT THE COMPANY We believe everyone should feel confident in the financial decisions they make. Our mission is to empower people with the clarity, intelligence and technology they need to take control of their financial lives. We’re growing quickly, and we’re building products that make complex financial choices easier, fairer and more transparent. You’ll...

Retail Supply Chain Performance Analyst – FMCG/B2B Major FMCG category Location: Leeds, Yorkshire - 4 days/week office Salary: £35-40K plus benefits package TP435726 💥 Exceptional Opportunity with a Major UK FMCG Company - Drive data-led insights that directly improve supply chain service and reduce costs across retail operations - Work closely with supply chain and commercial teams,...

Senior Operational Risk Analyst / Operational Risk Manager Must have end-to-end experience 12 month fixed term contract Hybrid 3 days in the office/2 from home Our Client is a globally recognised, successful bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business...

You will work closely with stakeholders from across the bank to gather, analyse and document business requirements, then work within a cross functional squad to define and deliver improvements to our lending products and processes.

You will help us deliver faster, better and more transparent lending decisions to our brokers and borrowers, all while ensuring we comply with regulatory standards.

About the Company EC Markets is an established leader in global financial trading and brokerage, providing innovative FX and CFD services to a diverse international client base. With continued growth and an expanding operational and regulatory footprint, EC Markets is strengthening its risk management capability to support robust, data-driven oversight and operational integrity. About the...

You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Key Responsibilities - Analyze the performance of customer promotions, including bonusing, free bets, cashback, and other incentive schemes.