customer support assistant jobs in Birmingham

Job Description Job Title: Relationship Support OfficerLocation: Birmingham (Fully Office-Based)Salary: Up to £35,000 per annumJob Type: Full-Time, PermanentStart Date: ASAP About the Role We are currently seeking a Relationship Support Officer to join our Branch Banking team in Birmingham. This is a fully office-based role offering a competitive salary of up to £35,000, ideal for a...

You will work across service areas providing front of house reception and back office support.

You will be part of a flexible and customer focused team, working to provide great homes and excellent services. Our successful Customer 1st Advisor will have: - A passion for customer service excellence

You must be authorised to work in the UK.

You will assist them in participating in the local community and develop warm, trusting relationships to help them thrive. Flexibility is key, as you will work shifts over the weekend, including waking nights. Collaborating with colleagues, families, and professionals to ensure a coordinated and consistent service is an essential part of this role.

You will be the first response unit for all new and existing businesses who require assistance with a varied range of requests from onboarding, training, and Insurer support. Ensuring that the different broker businesses have their queries and requests for help answered quickly and professionally, with a full focus on customer service and satisfaction.

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

Job Description Customer Success Manager Location: Birmingham – Hybrid (1–2 days per week in the office) Salary: Up to £40,000 + commission Benefits: Private medical, enhanced pension, 25 days holiday + bank holidays, electric car scheme, cycle to work Our client, a growing SaaS organisation within the fintech space, is hiring a Customer Success Manager to support and expand its rapidly...

You will:* Capture detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies. Acts as a SPOC, managing and delivery of the technical direction and helping determine the optimum solution design for customers.

Job Description Senior Family Support Worker, Family Help Team, BirminghamPay rate to £22 per hourContract roleWe are recruiting for two experienced Senior Family Support Worker's to work in a Family Help Team in Birmingham.Don’t forget, if this role isn’t the perfect fit, we’re confident we can find one that is. We recruit across a wide range of public sector specialisms, including:Independent...

Job Description Role: Customer Success ManagerLocation: BirminghamWorking Model: Hybrid - 1 day on client site, 2 days in the office, 2 days working from homeRole Type: Full-time, Permanent About UsConsultancy+ (part of Reed) delivers outcome-based projects and solutions, backed by Reed's scale and reputation. We're proud of our collaborative, no-ego culture-where authenticity, accountability,...

Job Title: Technical Support Engineer (Electronics) Salary: C£40k £45k pa(DOE) plus excellent benefits package. Location: West Midlands Our Client: Our client is a genuine market leader and global supplier of specialist equipment, solutions and services, for the Police, Military, Government and Industrial sectors, with many years of experience. Specialing in the design and manufacture of...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Technical Support Engineer (Electronics) Salary: C£40k £45k pa(DOE) plus excellent benefits package. Our client is a genuine market leader and global supplier of specialist equipment, solutions and services, for the Police, Military, Government and Industrial sectors, with many years of experience. Our client supply body-worn, mobile and static video surveillance equipment and offer installation...

Job Description Start Date: 02/03/26 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with Plusnet. Why not use your skills to make a difference and join our Broadband Technical Team in Sheffield. Youll be talking over the phone to customers...

Job Description Make a Difference Every Day We are looking for compassionate and skilled Support Worker to help our residents lead fulfilling lives and achieve their personal goals. Apna House is part of a group of homes that benefits from the support of a comprehensive multi disciplinary team. This arrangement provides support and supervision in the delivery of care allowing for a clinical...

Position Overview We are seeking a motivated and customer-focused Technical Service and Product Demonstrator (Remote – West Midlands Region) to join our team. The On-Site Technician & Product Demonstrator is responsible for providing hands-on technical support, equipment setup, troubleshooting, and live demonstrations of company products at customer locations. This role ensures customers receive...

Paid Internships in China at Fortune 500 Companies - Full Support & Stipend Included What You'll Do: Join Go Abroad China's internship program in China and gain real-world experience at leading Fortune 500 companies, innovative startups, and multinational corporations in China. You'll work on meaningful projects in fields like Business, Engineering, IT, Marketing, Finance, and Hospitality while...

Job Description £36,231 - £40,640 assuming good attendance and up to 4 sleep ins per month Those huge small victories Working in our Childrens Homes means being a part of a young persons day to day life. This means being there for the highest highs and lowest lows. Our shift leaders enable our young people to get their childhood back and create pathways to become well rounded adults an...

Job Description Internal job title: Business Support Administrator The Business Support Administrator supports the delivery of volunteering across the Trust by supporting a number of national systems and processes, supporting the National Volunteering Team (NVT) to ensure its effective working. The role holder will provide support to the business using technical knowledge of systems,...

Paid Internships in China at Fortune 500 Companies - Full Support & Stipend Included What You’ll Do: Join Go Abroad China’s internship program in China and gain real-world experience at leading Fortune 500 companies, innovative startups, and multinational corporations in China. You’ll work on meaningful projects in fields like Business, Engineering, IT, Marketing, Finance, and Hospitality while...