customer support assistant jobs in Edinburgh

Role: Customer Support Engineer - WAMS Key Skills: WAMS, Power Systems, EMS, DMS, SCADA, eterra Details: - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). - Experience in Linux/Windows server...

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/BucharestKey Responsibilities: Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA,...

We are looking for an analytical and detail-oriented Customer Service Representative to provide crucial support to our growing customer base. This position is vital for diagnosing common technical issues, walking customers through troubleshooting steps, and ensuring effective first-call resolution. Responsibilities include accurate data entry, escalating unresolved matters to senior tiers, and...

You will be responsible for providing expert advice and consultative selling tailored to individual customer needs and preferences. Key duties involve maintaining an in-depth understanding of current inventory and features, actively participating in team meetings and training sessions, and supporting colleagues during peak periods.

Legal Support Assistant — Edinburgh (Full Office-Based) Join a growing firm that actually values great support. We’re looking for an organised, people-focused administrator to help keep our legal teams running smoothly from our Edinburgh office. You’ll work closely with lawyers, PAs and senior managers, handling a high volume of varied tasks and delivering a slick internal service. There’s a...

You will be required to provide this check. Anunconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

You will be friendly and approachable and able to speak to a wide range of supporters comfortably and confidently with kindness, empathy and appreciation. An adaptable team player who is self-motivated and can pivot between multiple tasks while delivering excellent supporter care.

You will have excellent IT skills and the ability to work methodically and follow procedures accurately.

Application Support Engineer - Edinburgh Job Description At Aberdeen, our ambition is to be the UK’s leading Wealth & Investments group. Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry’s best talent. Our people put our stakeholders at the heart of everything they do by helping...

You will be customer-centric, have a passion for travel, have a track record in building rapport quickly and take pride in being able to problem solve. These aspects will come through in all your interactions whilst delivering the best possible customer service through our range of communication channels.

Modern Apprenticeship – Customer Service Duration: 12 months Salary: Starting salary: £23006 per annum Start Date: Starts August 2026 Build a career to be proud of with a ScotRail Modern Apprenticeship. With more than 5,000 employees, ScotRail plays a vital role in serving the people and communities of Scotland. We recognise a modern and diverse workforce, encouraged to use their talents,...

As part of the Serviceplan Group, the worlds largest independent and partner-managed agency group, Plan.net UK is the leading partner for building best brands in the digital now. We combine strategic thinking, data intelligence technology and creative excellence. By deeply understanding customer behaviour, we create personalised brand experiences and activate them through media, helping...

You will be provided with full training and development to give you every opportunity for success.

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager will oversee a team...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will be required to provide this check. Anunconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

Role: Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms. Knowledge of utility operations, grid modeling, and distributed energy resource management. Familiarity with real-time data streaming and IoT integration. Key Responsibilities: - Design and implement GridOS Data Fabric solutions to streamline data access and management...

CRIMS Technical Support Analyst - Edinburgh Job Description At Aberdeen, our ambition is to be the UK’s leading Wealth & Investments group. Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry’s best talent. Our people put our stakeholders at the heart of everything they do by...

You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

You will be joining a high achieving and successful department and other teams of staff who are dedicated to providing the best for all young people.

You should be committed to further raising the attainment and achievement of all our pupils.

You will be required to provide this check.