Customer Support Manager jobs in Edinburgh

CRIMS Technical Support Analyst - Edinburgh Job Description At Aberdeen, our ambition is to be the UK’s leading Wealth & Investments group. Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry’s best talent. Our people put our stakeholders at the heart of everything they do by...

Job Description Multiple Roles – From Customer Service Agent to Senior Client Manager Level (German Speaking) Edinburgh Permanent Responsibilities: -Respond to and resolve service enquiries, ensuring accurate and timely response -Oversee transactional activity and ensure all products and services are functioning correctly for clients -Participating in periodic client service reviews and...

You will be responsible for supervising engineers, managing resources, and supporting customer contracts, while driving performance against key KPIs. As a Remedial Service Manager, you will: - Oversee recruitment and resourcing in line with operational requirements. - Manage engineer activity on-site, ensuring productivity and SLA compliance.

A global technology organisation is looking for a Senior Application Support Analyst to join their growing Edinburgh-based team. The company provides critical infrastructure and software to major financial institutions worldwide and is currently experiencing significant growth, making this a great time to join. This is a client-facing senior role within a global product support function,...

Role: Customer Support Engineer - WAMS Key Skills: WAMS, Power Systems, EMS, DMS, SCADA, eterra Details: - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). - Experience in Linux/Windows server...

You must hold a relevant accountancy qualification (or be working towards one), be committed to the delivery of excellent internal customer services, have experience of managing both staff and budgets as well as analytical and financial skills. The post holder will report to the Corporate Services Director, Kathryn Miller.

Legal Support Assistant — Edinburgh (Full Office-Based) Join a growing firm that actually values great support. We’re looking for an organised, people-focused administrator to help keep our legal teams running smoothly from our Edinburgh office. You’ll work closely with lawyers, PAs and senior managers, handling a high volume of varied tasks and delivering a slick internal service. There’s a...

Job Description At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team. We are looking for a client facing, senior product support analyst to be working with the global client services organization. The Technical Client Support Analyst...

You will be the commercial figure head, accountable for driving and delivering a high quality technical service to our customers and continuously looking to improve the quality of the internal and field support services we provide.

This is a chance to be the first Account manager in a respected specialist software services business. My client works with leading names in silicon and AI; delivering managed services in compiler toolchains, embedded systems and optimisation. Account Manager Responsibilities: - Primarily grow and develop existing accounts. - Build long-term trust in a market – forging strong relationships with...

You will independently generate leads, cold call, and convert opportunities within routine customer categories, ensuring commercial decisions align with group pricing policies.

You will also contribute to new product development through field trials and customer feedback.

You will independently generate leads, cold call, and convert opportunities within routine customer categories, ensuring commercial decisions align with group pricing policies.

You will also contribute to new product development through field trials and customer feedback.

A leading retail organization in the City of Edinburgh is seeking a Team Manager in Fashion, Home & Beauty. In order to make an application, simply read through the following job description and make sure to attach relevant documents. The role involves driving sales, delivering exceptional customer service, and coaching a team to achieve high performance. Candidates must possess strong...

Do you want a role with deep meaning and the ability to make a major impact? As part of Intelligent Talent Acquisition (ITA), you'll have the opportunity to reinvent the hiring process and deliver unprecedented scale, sophistication, and accuracy for Amazon Talent Acquisition operations. ITA is an industry-leading people science and technology organization made up of scientists, engineers,...

We are looking for an analytical and detail-oriented Customer Service Representative to provide crucial support to our growing customer base. This position is vital for diagnosing common technical issues, walking customers through troubleshooting steps, and ensuring effective first-call resolution. Responsibilities include accurate data entry, escalating unresolved matters to senior tiers, and...

You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

You will lead a multi-disciplinary team that includes Technical Inspectors, Factoring and Compliance staff, and Property Services Administrators. Working closely with the Property Services Director, you will help drive performance, improve service delivery, and ensure full compliance across our housing stock.

You will independently generate leads, cold call, and convert opportunities within routine customer categories, ensuring commercial decisions align with group pricing policies.

You will also contribute to new product development through field trials and customer feedback.

Role: Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms. Knowledge of utility operations, grid modeling, and distributed energy resource management. Familiarity with real-time data streaming and IoT integration. Key Responsibilities: - Design and implement GridOS Data Fabric solutions to streamline data access and management...

Application Support Engineer - Edinburgh Job Description At Aberdeen, our ambition is to be the UK’s leading Wealth & Investments group. Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry’s best talent. Our people put our stakeholders at the heart of everything they do by helping...