Customer Support Engineer jobs in Bowthorpe

You will also be required to handle and resolve customer queries accurately and effectively, ensuring the best possible customer experience.

You will take inbound calls and make outbound contact with customers, recognising when they need extra support and tailoring your approach to match their needs and circumstances.

Belmont Recruitment are currently looking for a 3rd Line Support Engineer to work with a NHS Trust based in Norwich on an initial 3 month temporary contract. This is a full-time role working 37.5 hours per week, Monday to Friday. Key Duties & Responsibilities * Provide 2nd and 3rd line technical support to Trust users * Analyse, diagnose, and resolve complex hardware, software, and system...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

Summary£13.00 - £13.95 per hour | 20 to 30 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension schemeEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.Just like you.As a Lidl Customer Assistant, no two shifts are the same. From restocking...

Customer Development Executive – McCurrach on behalf of Carlsberg Britvic Location –Ipswich,Stowupland & Surrounding areas (Ideal postcode IP14) Permanent ,Full time – 40 hours per week Salary £30,000 basic + 20% Bonus Ready to power up your Sales career? Passionate about the most iconic and popular beers and soft drinks? Carlsberg Britvic is the largest multi-beverage supplier in the UK and...

You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.

You will ensure the smooth day‐to‐day operation of the team, monitor performance and sales metrics , and maintain the high service standards expected in a fast‐paced, technology‐driven environment .

You will coach your team to confidently guide customers through their Careline365 options, supporting conversions and long‐term customer loyalty.

Customer Care Coordinator - £28,000+ - Norwich - Permanent Introduction A new permanent opportunity has arisen for a Customer Care Coordinator to join my client, a House Builder, based in the Norwich area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. The Role: - Reporting to the Head of department you will deliver an excellent...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will be handling customer queries by phone, email and web chat, delivering outstanding customer experience at every interaction. We are looking for confident communicators who have a friendly attitude, ready to hit their revenue and customer satisfaction targets.

A reputable agricultural service provider in Norwich is seeking a proactive Service Administrator to enhance operational efficiency. This role includes key responsibilities such as managing customer inquiries, scheduling workshop work, and handling warranty documentation. The ideal candidate has relevant experience in a dealership environment and strong customer service skills. The company offers...

You will assist in the co-ordination of Sales Representatives to efficiently distribute sales leads, arrange appointments and following up on the outcomes of the appointments to help maximise sales. The ideal candidate is a motivated, well-organised individual who has a deep understanding of prospecting, negotiating, and developing strong relationships with customers.

Description Cornwall Insight is an award-winning provider of research, analysis, consulting and training to businesses and stakeholders engaged in the Great British and Irish energy markets. We are seeking a Training Customer Support Coordinator to join our Training team in our Norwich HQ. The Training Customer Support role is central to delivering an exceptional customer experience across the...

You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engineering, while building practical experience with real-world case studies.

Regional Support Manager £45,000 - £45,000 DOE, plus extra car allowance of £3,960 per annum This role is Predominantly covering Gloucester/Swindon/Wiltshire Join Voyage Care and Feel Valued, we reward your dedication with: • Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned. • Funded Blue Light Card – hundreds of discounts at high street retailers...

My Client based in Norwich are currently looking for an enthusiastic Project Support Officer to provide administrative support primarily to the Project Manager, Benefits & Transformation Manager and to members of the Digital Team as part of the overall delivery of the organisation's Digital Strategy. This is a very exciting and varied role which will require the post-holder to be proactive,...

Salary: Starting Salary at £27,677 per annum, with future progression opportunities to £29,444, plus Essential Care User Allowance of £4,373.52 per annumShift Hours: PermanentIT Support Technician Agile Hybrid Homeworking (office base Norwich) Full time, 37 hours a week, Monday – Friday Starting Salary at £27,677 per annum, with future progression opportunities to £29,444, plus Essential Care...

You will lead on-site teams to deliver safe, well-maintained, and professional environments, ensuring maintenance, cleaning, and security standards are upheld at all times.

You will foster a service-led culture where customer satisfaction is central to every decision, monitoring feedback closely and implementing improvement plans where required.

You will assist new customers, manage queries via phone, email, and web chat, and be rewarded with bonuses based on your performance. Ideal candidates should be proactive, organized, and empathetic, with strong communication skills.

You will also be required to handle and resolve customer queries accurately and effectively, ensuring the best possible customer experience.

You will take inbound calls and make outbound contact with customers, recognising when they need extra support and tailoring your approach to match their needs and circumstances.