customer support executive jobs in Derry

You will be able to demonstrate previous experience in customer service, administration, or sales support. Be reliable, honest, and a true team player with great attention to detail. What you'll get in return A permanent position with apetitive salary and benefits package

You will be responsible for providing expert advice and consultative selling tailored to individual customer needs and preferences. Key duties involve maintaining an in-depth understanding of current inventory and features, actively participating in team meetings and training sessions, and supporting colleagues during peak periods.

You will own a defined portfolio of existing accounts and be responsible for driving growth through expansion and cross-sell opportunities.

You will be responsible for renewing contracts and executing upsells to hit your goals.

You will have a minimum of 2 years of B2B SaaS sales experience, with a track record of renewing and expanding accounts.

You will not be required to conduct home visits - we sell virtually and then have our own surveyance and installation teams who will complete your jobs. What we're looking for: • Tenacity – you're not afraid to dial, follow up, and ask the next question. • Strong conversational skills – you can quickly build rapport and identify a client's needs, wants, and desires.

A financial institution in Derry/Londonderry is seeking a customer service representative to provide efficient service both in person and over the phone. This role involves supporting customers, promoting self-service options, and engaging collaboratively with team members. No specific qualifications are required, but previous experience in a customer service environment is essential. The company...

You must be able to communicate with customers, peers, and management concerning the status of tickets, problems, or suggestions. • You can demonstrate experience in creating and executing innovative solutions to solve complex technical support problems.

You will currently be studying a bachelor’s degree in computer science/IT/Software Engineering related degree programme.

You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.

Customer Service Advisers – Branch network – Across Northern Ireland Why you’ll want to work with us: We are Northern Ireland’s leading bank and our multi award winning Personal Banking teams are looking for new Customer Advisers. We don’t like to boast . . . but we have been voted Best Customer Engagement and People Engagement Teams and we would love you to help us win more awards! We aren’t...

You will be part of our diverse and dedicated team providing excellent standards of service within a busy, public facing office environment.

You will benefit from our industry leading training, which all our Station Enquiry Assistants receive before their deployment.

You will be able to showcase your administrative and IT skills, and learn new bespoke software packages.

You will play a key role in boosting future revenue and shaping our sales strategy as we prepare for our relaunch.

You will support customers by identifying and recommending appropriate service options with quality conversations and signpost to product offerings. Focus on right first time, promoting the convenience of self‐service and digital options; delivering on commitments and promises.

ICT Support Manager( Job Reference: 25006577) Primary Location :Derry/Londonderry-Derry/Londonderry-St Mary's CollegeContract Type:Permanent Duration of Contract/Contract End Date:n/aStatus:Full-TimeContract Options:All Year Round (E.g. 52 week contract)Hours per Week:36Working Pattern:Monday - Friday, 8.45am - 5.00pmGrade/Scale:Senior Executive Officer | NJC pts 23 - 26 | £34,434 - £37,280...

Are you passionate about delivering outstanding customer service and looking to join a supportive, family-run business with a reputation for excellence? We’re seeking a Customer Service Admin to become an integral part of our client’s growing team in Londonderry. This is an exciting opportunity to combine your skills in administration, customer care, and order management in a role where your...

You must be 18 years of age or over to work in one of our betting shops. - Passion for delivering great customer service! - Do you enjoy building strong relationships and can you communicate effectively? - Self-motivated and proactive. - Are you happy to work alone or as part of team?

You will provide excellent customer service to our key customers over the phone, face to face in branch or via email to drive customer loyalty. You’ll manage a live portfolio of current customers whilst proactively targeting and developing new customers into profitable accounts.

You will need to understand individual client requirements, build rapport & grow your client portfolio.

You must be adept at synthesizing information quickly and translating organizational needs into actionable steps to support overall strategic goals and maintain high levels of engagement. The job description was generated by AI. Find more jobs on our site.

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You will support customers by identifying and recommending appropriate service options with quality conversations and signpost to product offerings. Focus on right first time, promoting the convenience of self service and digital options; delivering on commitments and promises.

A leading banking institution in Londonderry is seeking a passionate individual to join their front-line branch banking team. The role emphasizes providing excellent customer service while supporting sales initiatives and engaging in career development programs. Ideal candidates are self-motivated, possess strong communication skills, and are dedicated to achieving high standards of service. The...

You will support our system administrators with the configuration of user data and course setup as well offering advice on "how to" across our products.

You will also assist our learners in accessing/navigating our platforms whilst helping them to participate in relevant learning.