Customer Support jobs in Hackney

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Customer Experience Manager

Energy Saving Trust
Hackney N1

Fixed term until 1 February 2027Flexible within the UK. Home-based, blended or fully office based (from our offices in Belfast, Cardiff, Edinburgh or London).Closing date 01 February 2026Ref CL 1447As Manager, Customer Experience and Quality , you will lead and manage all aspects of Energy Saving Trusts customer experience (CX) framework and consultancy support programme . Your work will ensure...

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12 hours ago
Remote

Customer Success Executive

Fornax
Hackney EC2A 3LP

You will be joining a small, elite team with deep expertise covering heating, data, engineering, finance and operations. We’re committed to doing excellent work, but also believe that enjoying the journey is key to long-term success.

You will be defining, building and operating the critical business processes that deliver for customers and installation partners.

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5 hours ago

Part-Time Customer Experience Specialist - London

BLUEMINT
Hackney EC2A 3LP

🌟 Join the Bluemint Team as a Part-Time Sales Assistant in London! 🌟Are you passionate about fashion, driven by exceptional customer service, and excited to work in a dynamic, fast-paced environment? If yes, we’d love to hear from you!About Us:Brought to life in 2013 in the bustling streets of London, Bluemint redefines premium lifestyle essentials. Initially renowned for perfecting swim shorts,...

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5 hours ago
Hybrid

Customer Service Offcer - Council Tax

Austin Dean Healthcare Recruitment
Hackney

Customer Service Officer (Council Tax) – Scale 6Hackney, London | Hybrid Working | Contract until 27 Nov 2026The OpportunityAustin Dean Recruitment is currently working in partnership with the London Borough of Hackney to appoint an experienced Customer Service Officer (Council Tax) to join their busy Customer Services team.This role is Council Tax–focused and ideal for candidates with strong...

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2 hours ago

Customer Experience Specialist

Xiaomi Technology
Hackney EC2A 3LP

Potential Work Location: Westfield London W12 / Westfield Stratford CityJob ResponsibilitiesWarmly welcome customers, accurately identify and explore their needs, and provide professional product consultation, targeted recommendations, and service demonstrations; Possess solid knowledge of all in-store products (functions, configuration, pricing, promotions, etc.) and be able to clearly...

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5 hours ago
Hybrid

Director of Grocery Customer Strategy

The Simmance Partnership Limited
Hackney EC2A 3LP

You will be expected to act as the authority with complete autonomy to champion new ways. Your combined technical skill and experience over 10 years in big blue-chip as well as progressive food and drink companies equips you to succeed. You’re respected as someone who is an inspiration to a large crowd, a creative thought-leader who can make things happen.

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5 hours ago

Principal Customer Success Executive

Wilgot
Hackney EC2A 3LP

You will be the boots on the ground determining which segments of the UK D2C landscape are the highest-leverage opportunities for our technologyConsultative Execution: Lead with curiosity.

You will define how we build and maintain trust at scale.

You will be responsible for understanding the prospect's broader business goals and ensuring Wilgot is positioned as a strategic necessity.

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5 hours ago
Hybrid

Head Of Customer Success

Hired By Startups
Hackney EC2A 3LP

London | Mission-driven startup | Office-based (view to go Hybrid) We’re working with a fast-growing, purpose-led startup tackling a real societal challenge, helping people navigate complex systems and access support they’d otherwise miss. The work genuinely changes lives, and customer experience sits at the heart of everything they do.They’re now hiring a Head of Customer Success to lead and...

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5 hours ago

Customer Success Specialist

Opto Talent
Hackney EC2A 3LP

Role Title Account Manager / Customer Success ManagerAbout The Company Rec tech scale up company Connecting organisations with top technical talent across the globeSeed Funded Looking to 10x growth over the next 18 monthsAbout the Role Onboard all new clients ensuring users are happy to how to use the productRegular check ins with clients to maximise usage Upsell and Cross sell to grow out...

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5 hours ago
Hybrid

Technical Customer Success Manager

Corecom Consulting
Hackney EC2A 3LP

You will be working with an established pipeline of warm customers.

You will also play a key role in shaping feedback that influences product development.

You will be the first hire into this growing function, with the chance to directly shape processes, improve customer journeys, and support wider commercial growth.

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5 hours ago

Customer Journey Strategy Manager

Barclays Bank Plc
Hackney EC2A 3LP

You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences.

You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement.

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5 hours ago

Customer Interaction Specialist

Pulse Up
Hackney EC2A 3LP

At Pulse Up, we believe people are at the heart of every great brand. Our team helps clients connect with their customers face-to-face through engaging events and direct interaction. As we expand across London, we’re looking for someone energetic, friendly, and eager to learn to join us as an Events and Sales Assistant.This opportunity suits someone who enjoys working with people and wants to...

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5 hours ago
Hybrid

Resourcing & Customer Service Assistant

Commercial Services
Hackney

You will oversee the flow of candidates between external agencies and hiring managers, coach and mentor team members, and ensure an outstanding experience for both clients and candidates. What you’ll be doingLead candidate attraction initiatives through job adverts, social media, databases, job fairs, networking events, local partnerships and referrals.

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2 hours ago

National Customer Development Manager

Advocate Group
Hackney EC2A 3LP

National Account Manager – AsdaHybrid – London Bridge (2 days every other week)£55,000–£60,000 + car allowance + 20% bonus + benefitsWe’re delighted to be supporting a values-led food business that’s undergone a significant transformation over the last 15 months. Under the leadership of a new CEO and with a clear strategic direction in place, the company has repositioned itself as a focused,...

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5 hours ago

Customer Experience Manager

McCarthy Recruitment
Hackney EC2A 3LP

Store ManagerLocation: Baker Street, LondonSalary: £36,700 + Generous CommissionJob Type: Permanent | Full-time (40 hours per week, including weekends)Are you a confident, energetic leader with experience in fast-paced, high-volume retail? Do you thrive in a busy environment where no two days are the same? If you’re commercially sharp, customer-focused and ready to take on a dynamic leadership...

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5 hours ago
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Hybrid

Customer Relationship Manager

Pareto
Hackney EC2A 3LP

You will be instrumental in leading customer success and account management, ensuring clients achieve maximum value from our platform. This role involves building a scalable, data-driven client organization, and acting as a senior escalation point for strategic accounts. Main tasks includeDevelop Account Management and Support processes to deliver world-class client outcomes.

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5 hours ago
Hybrid

Director of Customer Experience

Hired By Startups
Hackney EC2A 3LP

London | Mission-driven startup | Office-based (view to go Hybrid) We’re working with a fast-growing, purpose-led startup tackling a real societal challenge, helping people navigate complex systems and access support they’d otherwise miss. The work genuinely changes lives, and customer experience sits at the heart of everything they do.They’re now hiring a Head of Customer Success to lead and...

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5 hours ago
Remote

Head Of Customer Experience

Fornax
Hackney EC2A 3LP

You will be joining a small, elite team with deep expertise covering heating, data, engineering, finance and operations. We’re committed to doing excellent work, but also believe that enjoying the journey is key to long-term success.

You will be defining, building and operating the critical business processes that deliver for customers and installation partners.

View salary & More Info
5 hours ago
Hybrid

Customer Success Team Lead

Hired By Startups
Hackney EC2A 3LP

London | Mission-driven startup | Office-based (view to go Hybrid) We’re working with a fast-growing, purpose-led startup tackling a real societal challenge, helping people navigate complex systems and access support they’d otherwise miss. The work genuinely changes lives, and customer experience sits at the heart of everything they do.They’re now hiring a Head of Customer Success to lead and...

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5 hours ago
Remote

Customer Experience Director

Fornax
Hackney EC2A 3LP

You will be joining a small, elite team with deep expertise covering heating, data, engineering, finance and operations. We’re committed to doing excellent work, but also believe that enjoying the journey is key to long-term success.

You will be defining, building and operating the critical business processes that deliver for customers and installation partners.

View salary & More Info
5 hours ago
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