Customer Support Manager jobs in Belfast

You will ensure service quality, drive continuous improvement, and manage service provider contracts. This role is responsible for ensuring that all network operations meet or exceed our internal and external service level agreements. A key part of your role will be leading and managing outsourced teams to maintain and support IT services across all our sites.

This is a chance to be the first Account manager in a respected specialist software services business. My client works with leading names in silicon and AI; delivering managed services in compiler toolchains, embedded systems and optimisation. Account Manager Responsibilities: - Primarily grow and develop existing accounts. - Build long-term trust in a market – forging strong relationships with...

You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast's iconic Titanic Quarter. Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it.

About Us: DailyPay is transforming the way people get paid. As a worktech company and the industry’s leading on demand pay solution, DailyPay uses an award-winning technology platform to help America’s top employers build stronger relationships with their employees. This voluntary employee benefit enables workers everywhere to feel more motivated to work harder and stay longer on the job while...

You will be providing an internal customer focused support service to the business, particularly for fee earning staff who require support on day-to-day operational tasks.

You will also be accountable for ensuring you follow the current process and provide guidance to others and help all staff understand the business protocols.

We are seeking an experienced and results-driven Vulnerability & Security Compliance Lead who plays a critical role in ensuring the security and reliability of our customers IT infrastructure. This role is responsible for leading efforts to identify, assess, and mitigate vulnerabilities, ensuring systems and applications are updated with the latest patches and compliance requirements. The role...

Overview A large national law firm is seeking a highly organised and proactive Legal Support Assistant to join their Legal Support team. This is a client-facing role requiring exceptional communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced professional services environment. Key Responsibilities Client Relationship Management Manage document...

Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well... you might just be in the right place! As part of Lightspeed's Support team, you will be the first point of contact for our customers who need assistance, helping with a wide variety of requests all the way from general education to hardware/software investigation and everything...

A leading shipping company is seeking a Port Duty Manager in Belfast to ensure safe and reliable port operations. This hands-on leadership role involves guiding teams, managing operational activities, and driving improvements in safety and efficiency. Ideal candidates have supervisory experience in maritime or logistics, an understanding of safety regulations, and a collaborative approach. Join a...

A leading derivatives marketplace in Belfast is seeking a Customer Services Specialist I to provide first-level support for internal employees. This role involves troubleshooting hardware and software issues, managing access credentials, and determining the appropriate actions for technical problems. A Levels in computing are required, along with basic computer knowledge and strong...

You will be responsible for coordinating a variety of factors, across several areas of the Airside team, including bag hall, aircraft loading and unloading, aircraft appearance, toilet and water and dispatch services.

You will be responsible for leading, motivating, engaging and inspiring all team members to ensure the delivery in line with Swissport procedures, policies and brand values.

To support the day-to-day operations of Green Coffee Collective by assisting with production, packaging, and dispatch from our Belfast warehouse, and to provide friendly, efficient support to customers via email and chat. This role combines hands-on warehouse work with customer interaction, making it ideal for someone who enjoys physical work, solving problems, and being part of a growing,...

We currently have an exciting opportunity for a Broadcast Project and Support Engineer to join a leading broadcast technology company on a permanent basis. You'll split your time between project delivery where you will be installing, configuring and commissioning new deployments and support where you will be investigating live customer systems, diagnosing issues, implementing changes and...

You will collaborate with internal teams to address technical challenges and optimize production environments. This position requires strong technical expertise, problem-solving skills, and a proactive mindset to minimize downtime and enhance system performance.

About Delinea: Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and...

About KX KX software powers the time-aware data-driven decisions that enable fast-moving companies to outpace competitors, realizing the full potential of their AI investments. The KX platform delivers transformational value by addressing data challenges related to completeness, timeliness and efficiency, ensuring companies understand change over time and can achieve faster, more accurate...

Company Description: Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany. The...

Role Lucera Financial Infrastructures is hiring a Customer Support Engineer for our Belfast office to help expand our global support footprint for our one of our core products, used by some of the top names in financial services. We are looking for someone who has 3+ years’ experience working primarily with customer support in financial services. This role is for individuals who can work...

Operations Service Manager Belfast Full time post for six months The postholder will be responsible for overseeing the day-to-day operations of cloud technologies, ensuring their availability, reliability, scalability, security, and license compliance. With key activities of monitoring, troubleshooting issues, implementing solutions to optimize service delivery and optimisationdesign of...

You will ensure service quality, drive continuous improvement, and manage service provider contracts. This role is responsible for ensuring that all network operations meet or exceed our internal and external service level agreements. A key part of your role will be leading and managing outsourced teams to maintain and support IT services across all our sites.