Customer Support Analyst jobs in Belfast

We’re working with a well-established and growing Managed Service Provider (MSP) that has been supporting customers across the South of England for over 30 years. The business delivers IT Support, Cloud, Microsoft 365, Azure, and modern workplace solutions, and is known for its friendly, collaborative culture and strong technical standards. They’re now looking for a Senior Security Analyst to...

You will play a key role in improving the accuracy, consistency, and performance of AI-driven moderation systems, as well as supporting vendor calibration and quality initiatives.

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

REMOTE 24/7 SOC Analyst | UK-Based Frontline cyber defence. Real incidents. Real progression. Looking to build (or accelerate) your SOC career without commuting? This is a fully remote 24/7 SOC Analyst role within a modern, analyst-led Security Operations Centre supporting diverse customer environments across the UK & Europe. You’ll be hands-on with live incidents, real attackers, and...

You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast's iconic Titanic Quarter. Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it.

You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast's iconic Titanic Quarter. As a member of the HR International Controls team, you will have the opportunity to:

Purpose Joulen are seeking a motivated and experienced professional looking to take on a new challenge to work in an exciting and rapidly growing industry. The role offers the opportunity to contribute meaningfully to the delivery of Joulen's long-term strategic goals. Reporting to the Head of Trading Operations, the Senior Settlement Analyst will validate the revenue and gross margin activities...

You will work alongside experienced professionals, take on meaningful responsibility, and build skills that enable progression into senior, specialist or operational leadership roles.

You will be responsible for articulating problems and processes in ways understood by all stakeholders - both business and technical, and for facilitating the analysis and design of cost-effective software solutions that impact users worldwide.

Data & Insights Analyst page is loaded## Data & Insights Analystlocations: GBR Belfast - Maysfieldtime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 21, 2026 (1 day left to apply)job requisition id: R1651529Job Title:Data & Insights AnalystJob DescriptionWe're looking for a data-driven analyst with proven experience working with a major retailer to join our Customer...

Customer Services Specialist I page is loaded## Customer Services Specialist Ilocations: Belfast - Millennium Housetime type: Full timeposted on: Posted Todayjob requisition id: 33731The Support Specialist I provides computing support to internal employees. He/She is responsible for first level problem determination, recording, resolution & escalation of problems. The incumbent identifies users...

You will join a dynamic team and will be responsible for the completion of the AML KYC/CDD operational process on assigned clients and will become a technical expert in KYC/CDD procedures.

You will conduct client due diligence and enhanced due diligence in accordance with internal policies, procedures and regulatory guidelines aligned to jurisdictions and/or client structures.

You will provide an exceptional standard of customer service when answering calls, responding to customer queries and logging tickets. Key Responsibilities: - First point of contact for customers via telephone, email and our customer portal - Log tickets accurately, with a high level of detail on the ticket management system

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently,...

You will also identify and suggest improvements to processes and procedures used by the Tech Bar to keep our customer satisfied. The role is full time onsite with face-to-face communications with users and the client. Role Responsibilities: * Provide first-level technical support to end-users for hardware, software, and network-related issues.

Senior Workforce Planning Analyst Purpose of the role To support business success by developing precise workforce forecasts and capacity plans that balance customer needs with operational efficiency. This role not only leverages data analysis and modeling but also translates insights into strategic recommendations that influence hiring, scheduling, and resource allocation. Through...

Company Description: Version 1 are a true global leader in business transformation. For nearly three decades, we have been strategically partnering with customers to go beyond expectations through the power of cutting-edge technology and expert teams. Our deep expertise in cloud, data and AI, application modernisation, and service delivery management has redefined businesses globally, helping...

A leading derivatives marketplace in Belfast is seeking a Customer Services Specialist I to provide first-level support for internal employees. This role involves troubleshooting hardware and software issues, managing access credentials, and determining the appropriate actions for technical problems. A Levels in computing are required, along with basic computer knowledge and strong...

You will work in an agile software development environment, developing quality and scalable software solutions using leading-edge technologies. Based on business requirements, you will develop code consistent with quality standards and offer support during testing cycles and post-production deployment.

You will work in an agile software development environment, developing quality and scalable software solutions using leading-edge technologies. Based on business requirements, you will develop code consistent with quality standards and offer support during testing cycles and post-production deployment.