Customer Support Analyst jobs in Scotland

Job Description Job Title: IT Support Analyst, Contract, Inside IR35Location: Edinburgh (on-site, 5 days per week) Role Overview:We are seeking an IT Support Analyst to provide hands-on technical support during an office relocation in Edinburgh. The role will focus on end-user support, hardware setup, and assisting with the physical IT move to ensure minimal disruption to business...

You will be an advocate for understanding and driving the essential role that Quality Assurance provides and hold the ability to deliver elevated coaching sessions to aid development.

You should have a real passion and drive to aid development and are comfortable with constantly learning, being challenged, having your own chunk of responsibility, and being trusted to make it happen.

A global technology organisation is looking for a Senior Application Support Analyst to join their growing Edinburgh-based team. The company provides critical infrastructure and software to major financial institutions worldwide and is currently experiencing significant growth, making this a great time to join. This is a client-facing senior role within a global product support function,...

You will play a pivotal part in analysing obsolescence risk across our server estate, mining large datasets, building Power BI dashboards, and supporting senior stakeholders with clear, compelling insights. Strong communication and relationship‑building skills are essential, as you will regularly collaborate with technical teams, project leadership, and non‑technical stakeholders.

You will help define the roadmap for implementing our clients data strategy, taking in streams from across their product suite and beyond

Job Description Release Analyst Edinburgh (Hybrid) 6 Month Contract Via Umbrella Our UK leading banking client are looking for a Digital Release Analyst to join their team on an initial 6 month contract. Summary: Plan, run and deliver end-to-end releases within a Release Train or manage components of projects or programmes. Support the team to realise strategy, propositions, and...

Job Description Service Desk Analyst - 1st line Support - East Kilbride (5 days onsite) Do you thrive on troubleshooting issues and want to provide excellent customer service? I have an immediate opportunity for someone to join a busy public sector client in East Kilbride. This role requires full-time, on-site commitment and involves working with a large user base, ensuring a smooth IT...

You will be working on a rotating shift pattern between the hours of 7am - 8pm. Please on apply if you are able to work during these hours. There is a 12 month and 6 month role available. Its hybrid working, 2 days in the office and 3 from home. Main responsibilities include:

You will collaborate closely with commercial teams to ensure our pricing, contracting, and data-driven decision-making are executed to the highest standards, using your technical strengths and business acumen every step of the way.

You will be educated to HNC level in an appropriate discipline or have equivalent operational experience in a relevant professional environment.

You will have a creative, positive attitude; an awareness of data and analytics technologies and methods; and an informed, professional approach.

You will integrate within an existing team and be fully supported throughout the programme with an allocated Mentor, Buddy, Manager and Graduate Programme SPOCs.

You will complete a Graduate Portfolio that will capture your personal development plan and objective setting and will be used as a tool for reflection to celebrate progress and success.

About the role Were looking for a Treasury & Reconciliations Analyst to join our transactional finance team on a 12-month fixed-term contract. This role plays a key part in managing day-to-day banking and treasury activities, while also supporting the wider finance team with supplier and customer reconciliations. Youll be working in a fast-paced, high-volume environment, helping ensure...

Job Description At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team. We are looking for a client facing, senior product support analyst to be working with the global client services organization. The Technical Client Support...

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced...

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced...

Service Desk Analyst - 1st line Support - East Kilbride (5 days onsite) Do you thrive on troubleshooting issues and want to provide excellent customer service? I have an immediate opportunity for someone to join a busy public sector client in East Kilbride. This role requires full-time, on-site commitment and involves working with a large user base, ensuring a smooth IT experience in a...

Procurement Analyst - Edinburgh Job Description At Aberdeen, our ambition is to be the UK’s leading Wealth & Investments group. Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry’s best talent. Our people put our stakeholders at the heart of everything they do by helping us to...

Senior Oracle Analyst - ERP - Edinburgh Job Description At Aberdeen, our ambition is to be the UK’s leading Wealth & Investments group. Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry’s best talent. Our people put our stakeholders at the heart of everything they do by helping...

We are seeking an experienced IT Support Analyst to join our client's technology team, based in Edinburgh. This role is a key point of contact for technical incidents and service requests, providing high-quality 2nd and 3rd line support while ensuring excellent customer service and timely issue resolution across the organisation. Key Responsibilities: - Act as the primary point of contact for...

CRIMS Technical Support Analyst - Edinburgh Job Description At Aberdeen, our ambition is to be the UK’s leading Wealth & Investments group. Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry’s best talent. Our people put our stakeholders at the heart of everything they do by...