customer support technician jobs in Edinburgh

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/BucharestKey Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. Investigate and resolve incidents, service requests, and escalations in alignment...

Role:Customer Support Engineer - WAMSKey Skills/ Screening QuestionsDetailed JD - WAMS, Power Systems, EMS, DMS, SCADA, eterra - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. xujxxms - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). -...

Temporary Customer Service Representative - Edinburgh £13.50 per hour plus accrual of holiday pay Until 31st December 2025 Monday- Wednesday 8am-4:30pm Thursday- Friday 9am- 5:30pm Office based Valid DBS required Starting ASAP Are you personable and have a can-do attitude and willingness to go the extra mile? Can you cope effectively under pressure, be patient, professional and...

Mortgage Administration Team LeaderEdinburgh, Scotland - hybridSalary dependent on experience + bonus & excellent benefits Our client a customer focused financial services organisation has an exciting opportunity for a Mortgage Administration Team Leader. Reporting to the Head of Mortgage Operations, you will be responsible for the efficient management of the Mortgage Administration function....

Role Purpose: We are looking for a proactive and customer-focused Desktop Support Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving technical challenges, we'd love to hear from...

Customer Services Inspections Manager Scotland East Region, Edinburgh, ED12 9DH Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We...

Are you passionate about delivering exceptional customer service and making a real difference in people's lives? Then you should apply to be a Pensions Customer Service Representative , where you'll guide customers through their retirement journeys, ensuring they feel informed and supported every step of the way. Davies has been retained by one of the UK's leading Pensions and Investment firms...

Steele Charles are proud to be exclusively partnering with an innovative ticketing and events technology provider, to hire a Customer Service Operative to join their growing team in Edinburgh. This is a self-service ticketing and accreditation platform powering some of the largest and most important events in the world. Built by event organisers and developers, the business is rethinking how...

Joining the team in Edinburgh, you will be warmly welcomed to an engaging and supportive working environment which includes: Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. - 33 days annual leave - Workplace health cash plan including claiming back for dental, optical and physiotherapy and much more - Employee well-being...

Job Advert: Aftercare Officer Ensure you read the information regarding this opportunity thoroughly before making an application. Job Title: Customer care administrator Salary: £28,000 Role Purpose The customer care administrator is responsible for supporting customers in the effective use of newly installed energy efficiency measures. The role focuses on customer follow up, process improvement,...

Customer Experience Host £29,032 Permanent (Full-Time) Edinburgh Waverley Station Various shift patterns including early, late and weekend working. This is for a Full and Part Time talent pool. Part Time salary is £14,516 inclusive of an attendance allowance of £1,909. Interviews for this are provisionally planned for w/c 23rd Ferbruary. Talent Pools – We're always looking for amazing new...

ABOUT US Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Vehicle Technician Independent Growing Workshop (Edinburgh Area) Salary: £36,000£42,000 You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. About the Workshop This long-established independent garage in the Edinburgh area is entering an exciting new chapter under new ownership. xujxxms Significant investment is already...

ABOUT USStrathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

Job Title: Service Designer Location: Edinburgh Salary/Pay Rate: C£600 per day via UmbrellaContract Length: 6 months (potential extension)Hybrid Working: On-site twice per week (Wednesday & Thursday)About the OrganisationOur client is a large, customer-focused financial services organisation undergoing a significant digital transformation. With millions of customers across the UK, they are...

You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers.

You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again.

You will strictly adhere to company policies and standardized procedures while interacting with the customer base. This position is vital for maintaining high operational standards within the support center. Responsibilities include timely handling of inbound queries, escalating complex issues when necessary, and contributing to the overall improvement of service knowledge bases.

Role: Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms. Knowledge of utility operations, grid modeling, and distributed energy resource management. Familiarity with real-time data streaming and IoT integration. Key Responsibilities: - Design and implement GridOS Data Fabric solutions to streamline data access and management...