emergency call handler jobs in Newcastle upon Tyne

Overview We are seeking a team of experienced Claims Handlers to join our dynamic team on a contract basis. This role focuses on managing complex disease claims, including but not limited to Asbestosis, Mesothelioma, and Hand-Arm Vibration Syndrome (HAVS). The successful candidates will be responsible for handling claims from inception to resolution, ensuring a proactive approach to claims...

A leading recruitment firm is seeking an Infrastructure Support Engineer (Cloud & VoIP) based in Newcastle upon Tyne. This home-based role involves supporting critical infrastructure for emergency communications. Candidates should have over 2 years of experience in IT support, strong skills in Windows Server and VoIP/SIP technologies. The job includes participation in an on-call rota and offers a...

You will help advance files, gather documents, liaise with third parties and ensure clients receive excellent communication and service. This role is ideal for someone who already has some exposure to credit hire or motor claims and is eager to grow in this field. Key Responsibilities

Overview We're growing our team and looking for enthusiastic Customer Claims Handlers – AD to join us! Hybrid working | 37.5 hrs (Mon–Fri) In this role, you'll be the reassuring voice our customers rely on when dealing with the repair or loss of their vehicle. You'll manage customer queries with confidence and empathy, guiding them through the accident and repair journey while keeping...

This organisation is building a stronger, more resilient technology environment — and controls sit right at the heart of that. They’re looking for an experienced IT Controls and Audit Manager to shape, own and elevate their global IT controls framework, working closely with senior leaders and technical teams alike. Role Overview: - Location: Newcastle (Hybrid – 3 days a week in the office) - ...

Location - Remote, but requirement to meet up once a month for in-person collaboration day - UK based About Akixi Akixi is a leading provider of SaaS analytics solutions for cloud-based communication platforms, helping service providers and enterprises gain actionable insights from their telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and...

Remote | Full-Time About Us Medify is a mission-driven EdTech company widening access to medicine and healthcare careers. Our platform supports thousands of learners preparing for high-stakes admissions exams, and our engineering team plays a critical role in delivering reliable, scalable, and high-quality learning experiences. Medify Engineering is a team of ten engineers across two teams,...

Compliance, health and safety, risk management, projects Your new company Large organisation based in the heart of newcastle with an excellent reputation and plans for growth and development Your new role In this role, you will lead the development, review, and implementation of statutory compliance documents, Safe Systems of Work, and compliance-related policies to ensure all hard services...

We are working with a global Corporate Housing firm in the search for a Client Account Manager EMEA, based anywhere in the United Kingdom. In this fast-paced, full-time role, you'll work from your home office managing serviced apartment requests and client relationships while delivering superior guest experiences. Ideal for energetic professionals with strong B2B account management skills and a...

You will only be working Monday to Friday, and from the hours of 09:00 – 19:00. Though only 8-hour shifts.

You will also be required to work every other Saturday, from 09:00 – 13:00. * A permanent contract from day one.

You must be IT literate, experienced in dealing with customers in a professional manner and be able to also respond to customer service calls and emails.

You must already be Pathways trained with a valid and clean NMC or HCPC to qualify for this role. Competitive hourly rates via PAYE or Limited Company weekly. We provide robust payroll, HR and compliance processes and support from an experienced consultant. Responsibilities / Requirements You are fully trained on the latest version of Pathways

Working hours: 35 hours per week, Monday to Friday Duration: Permanent Location: Newcastle --------------------------------------------------------------- About the role Lycetts Insurance Brokers, who are proudly part of Benefact Group, are looking for an Administration Assistant to join our Newcastle office. This is a fantastic opportunity to join Lycetts as an Administration Assistant,...

You will only be working Monday to Friday, and from the hours of 09:00 – 19:00. Though only 8-hour shifts.

You will also be required to work every other Saturday, from 09:00 – 13:00. * Working with a friendly customer base.

You must be IT literate, experienced in dealing with customers in a professional manner and be able to also respond to customer service calls and emails.

We’re recruiting for Customer Service roles to earn up to £12.60 per hour.Training is included to prepare you for this roleThe role:As a key team member, you'll be the master of making memories by delivering activities and providing excellent pastoral care. You'll also be the spark that sets off the evening activities extravaganza and serve as the link to the wider centre operation, making sure...

Infrastructure Support Engineer - Cloud & VoIP£40,000 - £50,000 + car + on-call + bonus Home-based | North East RegionWe're recruiting for an Infrastructure Support Engineer - Cloud & VoIP to support critical, always-on platforms within the care and assisted living sector. This is a home-based role combining remote and on-site infrastructure and application support across customer locations...

You will have a clear understanding of Business Continuity Management and be able to use your skills and knowledge to coordinate and manage our business impact assessments, business continuity plans, and our management systems.

You will be working in a team which supports leadership teams to identify and prepare for the threats to our critical services.

Senior IT Project Manager (Business Change)Newcastle | Housing Association | Up to £60,000 | 3 days on siteA leading housing association in Newcastle is embarking on a significant digital and operational transformation. To support this, they are seeking a Senior IT Project Manager with strong business change expertise to deliver complex, cross‑functional projects that enhance customer service,...

Overview We're committed to delivering outstanding service to our customers — but that starts with looking after the people who make it happen: you . We're excited to be recruiting Claims Handlers (Third Party Property Damage) to join our team. You'll receive all the training and support you need to thrive, along with a fantastic benefits package and the flexibility of hybrid working. Bring...

NHS 111 Clinician – Newcastle Upon Tyne Dream Medical is a specialist in Primary Care Recruitment that works in partnership with private and third sector clients, meaning all work undertaken will fall outside of IR35 legislation. We work with a number of NHS 111 providers and work in conjunction with the fast-paced development of the 111 service. We recruit clinical advisors and call handlers on...

Overview We are looking for an FNOL Customer Claims Handler to join us within our Claims function within Newcastle. The role is HYBRID WORKING- 37.5 hrs. (Monday-Friday). At AND-E, we're not just handling claims — we're helping people through one of the most stressful moments in their lives. If you're empathetic, a great listener, and passionate about delivering outstanding customer care, this...