emergency call handler jobs in Newcastle upon Tyne

Salary: £25,000 + annual bonus and benefits Work Level: 1 Shift: Mon - Fri (36 hours per week): shifts between 08:00 -17:00 (please note these shifts may revert to 08:00 -19:00 Monday to Friday and 08:00 -13:00 on Saturdays (1 in 3) at some point. At Tesco Insurance, our Claims team does more than handle claims - we help customers through some of life's most difficult and vulnerable moments....

A healthcare provider in Newcastle is seeking a Call Handler / Administrator to serve as the first point of contact for patients and manage administrative tasks. The role involves supporting a busy call center environment while ensuring patient satisfaction. Ideal candidates will have good communication skills, a GCSE in English and Maths, and experience working in a GP practice or NHS setting....

Overview We are seeking a team of experienced Claims Handlers to join our dynamic team on a contract basis. This role focuses on managing complex disease claims, including but not limited to Asbestosis, Mesothelioma, and Hand-Arm Vibration Syndrome (HAVS). The successful candidates will be responsible for handling claims from inception to resolution, ensuring a proactive approach to claims...

You will help advance files, gather documents, liaise with third parties and ensure clients receive excellent communication and service. This role is ideal for someone who already has some exposure to credit hire or motor claims and is eager to grow in this field. Key Responsibilities

This organisation is building a stronger, more resilient technology environment — and controls sit right at the heart of that. They’re looking for an experienced IT Controls and Audit Manager to shape, own and elevate their global IT controls framework, working closely with senior leaders and technical teams alike. Role Overview: - Location: Newcastle (Hybrid – 3 days a week in the office) - ...

Tesco Insurance • Newcastle - Q8 Building, Quorum Business Park, Longbenton, NE12 8BU, United Kingdom • Permanent • Apply by 12-Feb-2026 About the role Serving our customers, communities, and planet a little better every day. Claims Team Leader | Third Party Settlement Salary: Starting Salary £33,040 + benefits, DOE Location: Newcastle. Office Attendance: Our roles are hybrid; however, you...

You will build gradually up to a caseload of approximately 80 files. This firm has a proven culture of promotion from within so there will be future career opportunities here too!

You will work with experienced professionals, dedicated to your success. Take a look at our web site (url removed) for our latest blogs and legal news and to keep up to date with current vacancies

Location - Remote, but requirement to meet up once a month for in-person collaboration day - UK based About Akixi Akixi is a leading provider of SaaS analytics solutions for cloud-based communication platforms, helping service providers and enterprises gain actionable insights from their telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and...

Remote | Full-Time About Us Medify is a mission-driven EdTech company widening access to medicine and healthcare careers. Our platform supports thousands of learners preparing for high-stakes admissions exams, and our engineering team plays a critical role in delivering reliable, scalable, and high-quality learning experiences. Medify Engineering is a team of ten engineers across two teams,...

Infrastructure Support Engineer - Cloud & VoIP £40,000 - £50,000 + car + on-call + bonus Home-based | North East Region We're recruiting for an Infrastructure Support Engineer - Cloud & VoIP to support critical, always-on platforms within the care and assisted living sector. This is a home-based role combining remote and on-site infrastructure and application support across customer locations...

Location: Newcastle / Sunderland Role : Air conditioning Engineer Salary: £43,000 (DOE) Contract: Full-time, Permanent Are you a skilled Air Conditioning Engineer looking for a stable role with a company that actually invests in your career? Randstad C&P is currently partnering with a rapidly growing service provider to find an experienced Mobile Air Conditioning Engineer to cover sites across...

Ivy Resource Group are currently recruiting to hire an Electrician to join the permanent construction division for one of our clients based in Newcastle. The Company: They are a nationwide, leading retailer with over 1000 stores across the UK. As a company they are looking for someone to work on their existing estate of stores carrying out planned and reactive electrical maintenance as well as...

Senior Project Manager (IT and Business Change) Newcastle | Public Sector | Up to £60,000 + Excellent Benefits | 2-3 days on site A leading public sector organisation in Newcastle is embarking on a significant digital and operational transformation. To support this, they are seeking a Senior Project Manager with strong IT and business change expertise to deliver complex, cross‑functional...

Compliance, health and safety, risk management, projects Your new company Large organisation based in the heart of newcastle with an excellent reputation and plans for growth and development Your new role In this role, you will lead the development, review, and implementation of statutory compliance documents, Safe Systems of Work, and compliance-related policies to ensure all hard services...

We are working with a global Corporate Housing firm in the search for a Client Account Manager EMEA, based anywhere in the United Kingdom. In this fast-paced, full-time role, you'll work from your home office managing serviced apartment requests and client relationships while delivering superior guest experiences. Ideal for energetic professionals with strong B2B account management skills and a...

You will only be working Monday to Friday, and from the hours of 09:00 – 19:00. Though only 8-hour shifts.

You will also be required to work every other Saturday, from 09:00 – 13:00. * A permanent contract from day one.

You must be IT literate, experienced in dealing with customers in a professional manner and be able to also respond to customer service calls and emails.

You will only be working Monday to Friday, and from the hours of 09:00 – 19:00. Though only 8-hour shifts.

You will also be required to work every other Saturday, from 09:00 – 13:00. * Working with a friendly customer base.

You must be IT literate, experienced in dealing with customers in a professional manner and be able to also respond to customer service calls and emails.

Working hours: 35 hours per week, Monday to Friday Duration: Permanent Location: Newcastle --------------------------------------------------------------- About the role Lycetts Insurance Brokers, who are proudly part of Benefact Group, are looking for an Administration Assistant to join our Newcastle office. This is a fantastic opportunity to join Lycetts as an Administration Assistant,...

You will ensure that all technical and compliance paperwork is always completed and up to date.

You will be part of a 24/7 call out rota (1 week in every 8/10)Knowledge, Skills and Abilities Required: * City and Guilds 236 Part 1 + 2 or NVQ/ SVQ Level 3 in Electrical Installation or equivalent.

Senior IT Project Manager (Business Change)Newcastle | Housing Association | Up to £60,000 | 3 days on site A leading housing association in Newcastle is embarking on a significant digital and operational transformation. To support this, they are seeking a Senior IT Project Manager with strong business change expertise to deliver complex, cross‑functional projects that enhance customer service,...