Experience Manager jobs in Penarth

You must be skilled in synthesizing qualitative and quantitative user feedback into measurable hypotheses that inform the product roadmap, ensuring the product constantly meets evolving user needs and delivers strong business results. The job description was generated by AI.

You will manage daily queries, provide exceptional service recovery, and ensure every interaction reflects our brand values of care, wellness, and excellence. This role goes beyond standard customer service — you will act as a brand ambassador, guiding members through our service offerings, resolving feedback promptly, and creating meaningful experiences that foster loyalty and retention.

A leading lifestyle hospitality group in the United Kingdom is seeking a Guest Relations Executive. This role requires a candidate with 1-2 years of experience in hospitality, ideally in a luxury hotel setting. The successful applicant will provide exceptional service to guests, ensuring memorable experiences from arrival to departure. Key responsibilities include managing front desk operations,...

We’re Hiring! Sales Executive With Recruitment/Staffing Sales Experience – UK (Remote) About EiVA HR Solutions EiVA HR is a boutique London-based recruitment and staffi ng company specializing in offshore staffi ng and talent acquisition. We connect top-tier Filipino professionals and talents with global businesses, especially fast-growing startups building high-performing teams. We are...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

If you're a top protection producer who's been seriously considering self-employment, you already know you could do it. You've run the numbers. You've had the conversations with yourself. The only thing missing is the right opportunity. This might be it. We're building the UK's leading medical protection advisory. Small team. High standards. We're looking for one adviser to join us, but only if...

You will develop ambitious revenue targets, drive new business across various events and oversee marketing plans. The ideal candidate will have over 7 years in hospitality sales, strong leadership skills, and a passion for delivering exceptional customer experiences. This role offers generous leave, a pension scheme, and various employee benefits.

Vacancy type: Paid Vacancy Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.Function: Human ResourcesLocation: Head Office - Sully (Hybrid Working)Salary: Up to £48,600 (depending on experience)Contract type: PermanentContract hours: Full timeWeekly hours: 37.5 hoursClosing Date: 01/02/2026Ref No: 1037We...

A retail company in Cardiff is seeking a team member to support store management by enhancing customer experience and contributing to a creative store environment. Responsibilities include engaging with customers, assisting in operational tasks, and supporting merchandising efforts. Ideal candidates should possess strong communication skills and an interest in the brand, while previous retail...

Job Description Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where every interaction matters? We’re looking for individuals who take pride in helping others, enjoy working collaboratively, and are eager to grow their skills in a supportive and inclusive team. This hybrid role attracts a salary of £24,525.Join us in shaping...

Start: ASAPLocation: Cardiff (hybrid – some WFH once trained)A leading organisation is seeking an experienced Data Centre Operator to join their operations team on a long‑term contract. This role is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in keeping critical systems running smoothly.Please note: Control‑M experience is essential....

Job Description What You’ll Be Doing Welcoming members and guests, ensuring every interaction is positive and professional. Supporting membership sales and retention by providing excellent service and guidance. Driving secondary spend KPIs by promoting products and services available in-club. Maintaining a high standard of cleanliness and hygiene across the club. Acting as a competent key...

Company Description: As a Host at Everlast Gyms, you’ll be the first friendly face our members see when they walk through the door. More than just reception, this is a member-facing sales and service role where you’ll play a key part in driving memberships, supporting retention, and ensuring every visitor feels welcome. You’ll also take on key holder responsibilities, contribute to club...

We are currently looking for a UX / Product designer that will be responsible for building a clean and effective user experience for our customers. Living proof that a people-focused culture creates success, Creditsafe is a company that's built differently. With embodied values, an open and pioneering approach, and a focus on people, over the last 25 years we've gone from a market outsider to a...

You will be joining an environment that genuinely invests in its people and promotes long-term career development.

You will be responsible for leading audit engagements from planning through to completion, mentoring junior staff, and ensuring compliance with UK accounting and auditing standards.

Job Description The Finance Manager will oversee financial operations, ensuring accuracy in reporting and compliance within the accounting & finance department. This role is ideal for professionals seeking to contribute their expertise to the transport & distribution industry in Cardiff. Client Details This opportunity is within a well-established medium-sized organisation operating in the...

A wellness brand located in Penarth is seeking a MORROW Experience Executive to be the first contact for members and guests. This role includes managing customer inquiries and providing excellent service to enhance member experience. The ideal candidate has experience in customer-facing roles, strong communication skills, and a diploma in hospitality or related fields. Join us and contribute to a...

A leading hospitality group in the United Kingdom seeks a Station Captain for their Penarth location. The successful candidate will ensure high levels of customer service and manage dining operations to create memorable experiences. Responsibilities include timely food delivery, maintaining cleanliness, and adhering to service standards. Ideal applicants should have 1-2 years of experience in a...

Job Description We’re recruiting for a Customer Experience Advocate to join our New Business and Payroll team (Client Services). This role will be part of our pensions team, working closely with scheme owners. The position is mainly focused on administrative tasks, with some responsibility for making and receiving calls.Join our team and help us deliver a best-in-class customer experience. We’re...

Job Description This is an exciting opportunity for an Accountant to join a professional services firm in Cardiff. The role requires expertise in general practice accounting and offers the chance to contribute to a growing team within the accounting and finance department. Client Details This professional services firm is a well-established organisation with a strong presence in Cardiff. They...