Guest Relations jobs in Hackney

You will champion a commercial mindset while setting the tone for how we host, communicate and build lasting guest relationships. You are the operational heartbeat of our bookings strategy and the human face of our hospitality.

You will set clear KPIs, monitor performance, and coach teams to deliver results without ever losing warmth, personality or brand integrity.

The Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine Departments, proactively anticipating every...

We are looking for a professional, proactive and service-driven Receptionist / Office Assistant to support daily office operations and ensure a welcoming, well-run environment for employees and guests. This person will be the face of the office, providing high-quality hospitality, handling front-of-house duties, and supporting general office administration. This is a 12 month contract role with...

Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount.Qualifications:1. Hotel Director/Hotel General Manager background in...

You will be expected to maintain and grow the relationship between the hotel and our VIPs and regular guests and support the guests in resolving any issues that may arise.

Position: Hostess (Restaurant and Bar)What will I get?Competitive salary ranging from £33,000 to £35,500 gross per annum, based on a 40-hour working week and inclusive of service charge.Increased holiday allowance with length of serviceComplimentary meal while on dutyHSF Health Plan*Dental cost reimbursementOptical cost reimbursementComplimentary coverage for your partner and childrenHigh street...

Client Experience ManagerGlobal Luxury Brand – LondonRepresent one of the world’s most distinguished luxury houses.Set the tone for every guest interaction.Bring the precision of five-star service to a refined retail environment.The Position- Lead and develop a front-of-house team recognised for grace and discretion- Deliver an impeccable client journey from beginning to end.- Oversee boutique...

Receptionist or Ex-Cabin Crew.LondonTEMP TO PERM £35,000 to £38,000 + bonus & benefits (30 days holiday)Global Law FirmReceptionist opportunity at large global Law Firm - Reservations of Meetings & Executive Events and generally providing 5* customer service and liaising with VIPs and UHNW individuals, also providing team support administration.ESSENTIAL EXPERIENCE: Either Cabin Crew, Retail OR...

Hakkasan Mayfair, part of Hakkasan Group, home to the internationally acclaimed Hakkasan and Yauatcha restaurants, is seeking an experienced and guest-focused Reception Manager to lead our reception function onsite.Reporting to the General Manager, you will oversee the full guest journey from first contact through arrival and seating, ensuring a seamless, professional and welcoming experience. As...

You will be responsible for ensuring the office runs smoothly, looks exceptional, and delivers a professional, welcoming experience for clients, clinicians, and visitors.

JLB are supporting a leading sports and entertainment agency who are looking for a Senior Account Manager to focus on the deliver of hospitality and guest programmes for a major brand within the F1 space. ResponsibilitiesOversee the day‑to‑day management and seamless delivery of all hospitality activity for the account.Act as the primary hospitality contact for the client, local markets, rights...

You will champion a commercial mindset while setting the tone for how we host, communicate and build lasting guest relationships. You are the operational heartbeat of our bookings strategy and the human face of our hospitality.

You will set clear KPIs, monitor performance, and coach teams to deliver results without ever losing warmth, personality or brand integrity.

The Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine Departments, proactively anticipating every...

POSITION SUMMARYIn conjunction with the Casino Manager, leads and manages the Casino operations including the core functions: day to day operational activities, guest relations, maintaining compliance in all gaming rules as per SQM, and directing the performance management of the Casino Staff.Hiring Requirements:Minimum one-year experience internally as a Senior Casino Supervisor with...

You will be expected to maintain and grow the relationship between the hotel and our VIPs and regular guests and support the guests in resolving any issues that may arise.

You will be expected to maintain and grow the relationship between the hotel and our VIPs and regular guests and support the guests in resolving any issues that may arise.

Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount.Qualifications:1. Hotel Director/Hotel General Manager background in...

You will champion a commercial mindset while setting the tone for how we host, communicate and build lasting guest relationships. You are the operational heartbeat of our bookings strategy and the human face of our hospitality.

You will set clear KPIs, monitor performance, and coach teams to deliver results without ever losing warmth, personality or brand integrity.

You will be expected to maintain and grow the relationship between the hotel and our VIPs and regular guests and support the guests in resolving any issues that may arise.

Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount.Qualifications:1. Hotel Director/Hotel General Manager background in...