Guest Relations jobs in Wales

A prominent hotel chain is seeking a Front Office Manager in Cardiff, United Kingdom. This role is key in ensuring exceptional guest experiences and leading front office operations. Candidates should have proven experience in hospitality management, strong leadership, and excellent interpersonal skills. Key responsibilities include overseeing front office operations, managing customer relations,...

Member Relations Manager Awesome people are crucial to making our awesome clubs run smoothly. Working alongside the Leisure Club Manager, It's your job to keep both our members happy, through efficient process and a dedication to customer excellence. Hours 45 Hours / Week, flexing around business needs. Salary & Incentives To be discussed, competitive. £2.5k annually, focused on member net...

Role: Chef de Partie Location: Cardiff, Wales Employer: A unique, prestigious, fine dining concept Salary: Starting at £31,000Platinum Recruitment is working in partnership with a well-recognised restaurant that is looking to push for more prestigious awards. They are now looking to recruit an experienced, passionate and personable Chef de Partie to join their team in Cardiff, Wales.The...

Office ManagerWe are seeking a highly organised and proactive Office Manager to oversee daily administrative operations and ensure a professional, well-maintained workplace environment. Role OverviewPay Rate: £16.18 per hour Hours: 40 hours per week Contract Type: Temporary Start Date: 19/01/2026 Location: Cardiff Key ResponsibilitiesAdministrative & Facility ManagementManage comprehensive Access...

GAUCHO are looking for an experienced and passionate General Manager to join our GAUCHO Cardiff restaurant. The successful General Manager candidate will be an experienced restaurant operator, being fully accountable for guest experience, finance, sales growth, legal compliance and team development. The General Manager will work closely with the Operations Manager and Operations Director on...

Company Description Overlooking the historic Bute East Dock, Novotel Cardiff Centre is for guests looking for style and comfort. It offers a quiet location close to many local attractions, including Cardiff Castle, Cardiff Bay and St David's Shopping Centre. Relax and unwind with our fantastic leisure facilities, including a gym, swimming pool and steam room. The on-site Customs Shed restaurant...

Be Yourself – Be a Bold Team Player – Be Leonardo As a Room Attendant, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support the Head Housekeeper and keep our hotel clean as a whistle. We offer flexible working conditions with the opportunity for overtime. Full training will be provided so that you are confident to ensure that every...

Overview Here at the Blaina Wharf, we are on the lookout for a new Assistant Manager to join our team! Up to £13.50 per hour. What comes next is up to you: If you have the determination to drive your development, our Aspire programme will support you to progress into a General Manager role - running your own pub team! What you get from us: At Marston’s we’re one big family. We put our people...

Could you be our next Back of House Supervisor in Slim Chickens Merry Hill? Slim Chickens serves up southern-inspired fresh delicious chicken tenders, wings, and sandwiches in a casual, laid-back setting! Why Slim Chickens? Slim Chickens is a Sunday Times Best Big Company to work for 2025 , where you will have endless opportunities to develop, grow and learn new skills, whilst working alongside...

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their...

Job Description We are looking for a Recruitment and Talent Advisor to join our HR team in our Head Office in Ewloe, Deeside in North Wales. Competitive annual salary of £27,000 (DOE). This is a permanent position to work full time hours (35 hours per week). The successful candidate will work standard office hours Monday to Friday with hybrid working - 3 days from the office and 2 days at...

Position: Security Team Member Type: Full-Time / Part-Time / Seasonal Pay Rates: £ per hour Join our One Great Team here at Haven as a Security Team Member, where you’ll be maintaining a safe & secure environment for our guests, owners and team. We are seeking an energetic and enthusiastic SIA Door Supervisor (DS) licensed Security Team Member to join our fun and welcoming facilities team at...

About Us Mid Wales Cleaning Ltd was established in Llanfair Caereinon during 2021. We have a variety of clients both locally and in surrounding areas. Our clients range from domestic, commercial offices, holiday homes, one off deep cleans as well as after tenancy cleans. Due to the constant expanding we have decided to take on a few more cleaners. We are looking forward to hearing from you. Job...

We’re on the lookout for a new Assistant Manager to join our team! Be there for the ordinary, and the extra ordinary moments. Pride yourself in leading and motivating a pub team that contributes to local communities – creating endless moments of joy. As an Assistant Manager you’ll: Be part of the pub management team, stepping up when the General Manager isn’t around. With a passion for leading...

You will be able to relate and manage procedures at the front end delivery into coordinated back of house processes, to ensure a smoother guest experience, and enhance our brand and revenue.

Job Description Customer Relations - Build strong guest relationships from arrival to departure. - Anticipate and respond to guest needs. - Ensure guest satisfaction and promote hotel image. Safety & Environment Keep work areas clean and safe. Follow safety protocols and environmental commitments. Administration Manage inventory and minimize losses. Track equipment usage with Assistant...

Overview We’re on the lookout for a new Assistant Manager to join our team! Enter a world of variety and opportunity with us at Marston’s. Having a natural talent for leading and motivating others, you’ll share moments of joy with our team and guests. You and the team will pride yourselves on delivering an experience that gets our guests coming back for more. As an Assistant Manager you’ll: ...

Role: Junior Sommelier Location: Cardiff, Wales Employer: A unique, accoladed, fine dining concept Salary: £31,500 - £33,000 depending on experiencePlatinum Recruitment is working in partnership with a highly accoladed fine dining restaurant that is striving for further prestigious awards. They are now looking to recruit a knowledgeable, passionate, and personable Junior Sommelier to join their...

Overview We’re on the lookout for a Head Chef to lead our kitchen team! It’s time to turn up the heat! Turn your hand to new skills or showcase existing ones. In our kitchens you’ll be part of a team that is obsessed with creating great experiences for our guests. Our kitchen is where it’s at: As Head Chef you’ll play a key part in our pub management team, helping to shape and lead our...

Overview We’re on the lookout for a new Assistant Manager to join our team! Enter a world of variety and opportunity with us at Marston’s. Having a natural talent for leading and motivating others, you’ll share moments of joy with our team and guests. You and the team will pride yourselves on delivering an experience that gets our guests coming back for more. As an Assistant Manager you’ll: ...