Guest Services Manager jobs in Edinburgh

A leading hotel management company in Edinburgh is looking for a Hotel Manager for the Holiday Inn Express. This role involves leading the hotel team, enhancing guest experiences, and ensuring operational excellence. Candidates should have experience in customer-facing environments and demonstrate excellent leadership and engagement skills. In return, enjoy a competitive salary and excellent...

A prominent hotel chain is seeking a Hotel Manager for the Holiday Inn Express in Edinburgh. This role involves leading a team, ensuring excellent guest experiences, and managing operational standards. The ideal candidate will have leadership experience in hospitality, strong communication skills, and a focus on employee engagement. Benefits include discounted hotel stays and health plans. This...

Additional Information Job Number Job Category Rooms & Guest Services Operations Location W Edinburgh, 1 St James Square, Edinburgh, Scotland, United Kingdom, EH1 3AXVIEW ON MAP ( Schedule Full Time Located Remotely? N Position Type Non-Management W Edinburgh is hiring a Guest Relations Executive to join the team! We invite you to play an integral part in bringing to life this unique...

A leading hotel brand in Edinburgh is seeking a Reception Host Leader to join their team at Point A Hotel Haymarket. Apply fast, check the full description by scrolling below to find out the full requirements for this role. This role primarily focuses on delivering unforgettable experiences to guests and includes supporting various teams for effective operations. Ideal candidates will possess...

You will have demonstrable experience of liaising with multi-disciplinary teams, developing and auditing various care and/or support plans, risk management, people management, and developing close links in the local community, promoting the service and the organisation.

You will be based at our Front Of House and ensure our guests have a warm welcome to the hotel and their individual requests are delivered. WHAT WE NEED FROM YOU

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

You will be responsible for supervising engineers, managing resources...

Job Description Multiple Roles – From Customer Service Agent to Senior Client Manager Level (German Speaking) Edinburgh Permanent Responsibilities: -Respond to and resolve service enquiries, ensuring accurate and timely response -Oversee transactional activity and ensure all products and services are functioning correctly for clients -Participating in periodic client service reviews and...

You will have access to a benefits package we believe truly works for our people - Discounted hotel room rates for you and your friends & family - An additional day's leave for your birthday - Enhanced Maternity, adoption & shared parental leave - Course Sponsorship - 30% F&B discount at RBH hotels

Job Ref: HEA2972 Branch: Heeton Concept Aparthotel - Queen Street Edinburgh Location: Heeton Concept Aparthotel Queen Street Edinburgh, Edinburgh Salary/Benefits: £12.35 hourly, retention bonus and other benefits Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 08/12/2025 Closing date: 10/01/2026 When guests enter one of our hotels, they walk into a genuinely...

You will earn £12.60 per hour – equal to £26,208.00 salary.

You will be responsible for greeting our guests with a warm Edinburgh welcome, working closely with our VIP guests to ensure a stay above their expectations and overall working always with our Guests at the forefront of your decisions.

Receptionist/Guest Service Representative Receptionist/Guest Service Representative - Four Points by Sheraton, Edinburgh Haymarket. At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and...

You will maintain the guest’s profile updated and action regularly to update guest’s preferences and needs. Upon arrival you will receive guests with warm welcome while using the guest’s name throughout their stay. Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.

You must hold a relevant accountancy qualification (or be working towards one), be committed to the delivery of excellent internal customer services, have experience of managing both staff and budgets as well as analytical and financial skills. The post holder will report to the Corporate Services Director, Kathryn Miller.

You will ne someone with;ACCA/ACA/ICAS qualified or overseas equivalent. Previous experience of managing people. Good working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice and regulation and compliance, including anti-money laundering.

A leading hospitality company in Edinburgh is seeking a Restaurant and Bar Supervisor. In this role, you will assist in running daily operations, ensuring high customer service standards, and managing a dedicated team in food and beverage. Ideal candidates will have prior experience in the food or beverage sector, a passion for customer satisfaction, and the ability to multitask effectively while...

You will be the commercial figure head, accountable for driving and delivering a high quality technical service to our customers and continuously looking to improve the quality of the internal and field support services we provide.

ROLE TITLE: Service Manager LOCATION: Remote Salary: £36k - £41k per annum Duration: 6 months We are actively looking to secure a Service Manager candidate to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the...

You will have clear progression routes in the business which - in this scaling and well backed business - will be based on product developments for a wide area of markets and not just automotive.

You will have access to a benefits package we believe truly works for our people and enhances our overall culture... - Discounted hotel room rates for you and your friends & family - Extra days holiday for your birthday - Flexible working arrangements