Customer Experience Consultant jobs in Edinburgh

Customer Experience Host £29,032 Permanent (Full-Time) Edinburgh Waverley Station Various shift patterns including early, late and weekend working. This is for a Full and Part Time talent pool. Part Time salary is £14,516 inclusive of an attendance allowance of £1,909. Interviews for this are provisionally planned for w/c 23rd Ferbruary. Talent Pools – We're always looking for amazing new...

You will lead the sales team, manage performance, and foster collaboration across departments. Ideal candidates will have experience in sales leadership and a passion for customer success.

ABOUT USStrathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has...

Customer Services Inspections ManagerScotland East Region, Edinburgh, ED12 9DHCompetitive salary + attractive benefitsAt Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create...

Steele Charles are proud to be exclusively partnering with an innovative ticketing and events technology provider, to hire a Customer Service Operative to join their growing team in Edinburgh.This is a self-service ticketing and accreditation platform powering some of the largest and most important events in the world. Built by event organisers and developers, the business is rethinking how...

You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers.

You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again.

You will be instrumental in defining best practices for customer interaction and ensuring that all service agreements are met consistently. Requires exceptional communication skills and a deep commitment to strategic problem resolution. The job description was generated by AI.

Job Title: Service Designer Contract Length: 6 months (potential extension) Hybrid Working: Our client is a large, customer-focused financial services organisation undergoing a significant digital transformation. With millions of customers across the UK, they are investing heavily in digital platforms, services, and people to deliver seamless, multi-channel experiences that meet the needs of...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will engage with customers across various channels and collaborate with stakeholders to improve services. Ideal candidates are skilled communicators with strong interpersonal abilities, attention to detail, and adaptability.

The role Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the Customer Experience Team Member role will be extremely varied. Expect...

We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of...

Customer Experience Manager - Scotland We’re working with one of the UK’s fastest-growing space technology innovators, a company that’s literally changing the way satellites are built, launched, and operated. Their software powers missions for customers across the globe, from pioneering universities and ambitious start-ups to major space agencies. Now, they need YOU - an experienced Customer...

You will manage store performance, implement best practices, and ensure a vibrant store environment. Benefits include competitive salary, 50% staff discounts, tailored training, and opportunities for career growth within the company.

A global specialty retailer in Scotland is seeking a Brand Representative to engage customers by providing exceptional service and support. Candidates should be outgoing, stylish, and able to connect with customers effectively. Responsibilities include ensuring a welcoming store environment, assisting with customer needs, and following store policies. Benefits include a merchandise discount,...

Your newpany This prestigiouspany based in Edinburgh requires a self-driven Customer Experience Administrator to join their dynamic business on a temporary basis. Your new role Key responsibilities include: - Handle customer cancellation requests with care and efficiency. - Update customer accounts and process standard change of details requests. - Proactively raise any issues with your team...

A leading airline services provider is seeking a Customer Service Supervisor at Edinburgh Airport. The role involves leading a team and delivering excellent customer experiences. Candidates should have strong leadership skills and prior aviation experience. Key responsibilities include training staff, ensuring safety compliance, and managing service challenges. This position offers opportunities...

Role: Customer Support Engineer - DERMS Key Skills: - Prior experience supporting DERMS or other OT/IT grid management platforms. - Knowledge of GridOS ecosystem and integration with DERMS. - Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2). - Cloud/hybrid deployment experience (Azure, AWS). - Certifications such as ITIL, Security+, or utility-specific systems training. - ...

Job Title: Service Designer Location: Edinburgh Salary/Pay Rate: C£600 per day via UmbrellaContract Length: 6 months (potential extension)Hybrid Working: On-site twice per week (Wednesday & Thursday)About the OrganisationOur client is a large, customer-focused financial services organisation undergoing a significant digital transformation. With millions of customers across the UK, they are...

Role: Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms. Knowledge of utility operations, grid modeling, and distributed energy resource management. Familiarity with real-time data streaming and IoT integration. Key Responsibilities: - Design and implement GridOS Data Fabric solutions to streamline data access and management...