Help Desk Manager jobs in Altrincham

A leading security solutions provider in Manchester is seeking a customer-focused Desk-based Account Manager to join their EMEA Key Accounts team. Find out more about this role by reading the information below, then apply to be considered. In this role, you'll manage key client relationships and provide tailored security solutions to ensure satisfaction and revenue growth. Candidates should...

Who we are At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for jobseekers and companies around the world to find a perfect match in fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring. Join our team of 4,000+ employees and be...

You will be a subject matter expert on our applications and focused on service delivery to provide a great client experience. This is a great opportunity for you to join a supportive, exciting, and growing business. We love to reward our people for their hard work – We offer a flexible benefits package, a comprehensive programme of learning and development, and a great work/life balance.

You will be responsible for managing the full lifecycle of facilities management service requests, focusing on accuracy, speed, and client satisfaction. Frontline Service: Professionally handle planned and reactive FM service requests via phone and email, logging all issues accurately and ensuring appropriate escalation based on priority (e.g., P1 to P4 fixes).

You must have previous demonstrable experience working in a busy environment and a passion for providing exceptional customer service. You'll be an excellent communicator with the ability to translate technical jargon in a way that customers can understand.

You will be tech-savvy with an interest in IT and problem solving.

We are seeking a high-performing, self-motivated individual who is driven by providing exceptional support for our customers. Our Manchester office currently has an opportunity for a professional and experienced individual to fill the role of Service Desk Analyst, who will report to the Service Desk Team Lead, carrying out day-to-day duties as a Service Desk Analyst.What does the role...

We are seeking a high-performing, self-motivated individual who is driven by providing exceptional support for our customers. Our Manchester office currently has an opportunity for a professional and experienced individual to fill the role of Service Desk Analyst, who will report to the Service Desk Team Lead, carrying out day-to-day duties as a Service Desk Analyst. What does the role...

You will be joining a friendly, supportive team where colleagues genuinely help each other succeed. If you're looking for a role where you can grow, feel valued, and enjoy coming to workthis could be just the opportunity for you.

You will ensure quality delivery in every customer interaction. Who is suitable for this role? Proven track record as a Service Desk Manager or similar role Proficiency in help desk and remote control software. Strong technical background with excellent communication skills for both technical and non-technical audiences.

A leading hotel management company in Manchester is seeking a Guest Services Manager to oversee the guest services team, ensuring exceptional service throughout guests' stays. This role involves managing front desk operations, handling reservations, and guest complaints, alongside budget management and staff training. The ideal candidate will have previous hotel management experience and...

A leading hotel management company in Manchester is looking for a Guest Services Manager to oversee guest services and ensure exceptional service during stays. The ideal candidate will have experience managing hotel operations, strong leadership skills, and a passion for customer service. Responsibilities include managing front desk operations, resolving guest complaints, and maintaining high...

Join to apply for the Service Desk Performance Manager role at EXL EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading...

Service Desk Operations Manager Location: Wythenshawe (office based). Term: Full Time, Permanent. Contract: 40 hours per week, Mon‐Sun rotating shifts (8am‐4pm/10am‐6pm/12pm‐8pm, 1 in 4 weekends). Salary: £44,000 DOE + benefits. We are seeking a Service Desk Operations Manager to lead a contact centre team in Wythenshawe. The ideal candidate will inspire and motivate the team, identifying...

You will be supported by senior engineers and work closely with senior leadership to ensure our clients receive the best possible service. We encourage continuous learning and skills development, and we want our managers to grow alongside the team they lead. If you are motivated to lead, improve, and shape IT support services, we'd love to hear from you.

You will manage reservations, handle guest complaints, and maintain the hotel's reputation for excellent customer service. This role offers industry-leading training and benefits, as well as opportunities for career growth.

Paid Social Manager Do you love diving into data to uncover what really drives performance? Are you at your best when managing campaigns that combine creativity and analytics? And would you thrive in a growing agency where your ideas actually shape client results? If you answered yes, this opportunity could be exactly what you’ve been looking for. We’re working with a fast-growing performance...

You will have the potential to learn more in your first year at Ordo than your next 5 years in a traditional sales environment.

A leading micromobility operator in Manchester is seeking an Operations Manager to support bike maintenance in their bike-share scheme. Key responsibilities include scheduled maintenance, repairs, and record-keeping to ensure service quality. The ideal candidate has experience in mechanical maintenance, a keen interest in bicycles, and strong communication skills. This role offers competitive...

Overview Adult Social Worker – Team: Mental Health – Location: Manchester Responsibilities Require experience in mental health setting, triaging MH referrals and doing MH checks and providing advice and guidance, checking PARIS systems. The role holder will work with complex cases in accordance with statutory responsibilities. They will deploy these responsibilities in accordance with national...

Role: Service Desk Operations ManagerLocation: Wythenshawe (office based)Term: Full Time, PermanentContract: 40 hours per week Mon-Sun rotating shifts Hours: 8am-4pm/10am-6pm/12pm-8pm (rotating weekly shifts), 1 in 4 weekendsSalary: £44,000 DOE + benefitsCCA Recruitment are excited to be recruiting for a Service Desk Operations Manager to join a client based in Wythenshawe M22. The ideal...