Help Desk Support jobs in Altrincham

You will be a subject matter expert on our applications and focused on service delivery to provide a great client experience. This is a great opportunity for you to join a supportive, exciting, and growing business. We love to reward our people for their hard work – We offer a flexible benefits package, a comprehensive programme of learning and development, and a great work/life balance.

You will be responsible for managing the full lifecycle of facilities management service requests, focusing on accuracy, speed, and client satisfaction. Frontline Service: Professionally handle planned and reactive FM service requests via phone and email, logging all issues accurately and ensuring appropriate escalation based on priority (e.g., P1 to P4 fixes).

You must have previous demonstrable experience working in a busy environment and a passion for providing exceptional customer service. You'll be an excellent communicator with the ability to translate technical jargon in a way that customers can understand.

You will be tech-savvy with an interest in IT and problem solving.

Senior Service Desk Specialist Reference: PC0126-1M2 Salary: £30,000 – £32,000 + Skill Development, Career Progression & Benefits Location: Manchester, M16 Working Pattern: Monday – Friday | Hybrid Role New Year. New Career. Lead People. Deliver Excellence. Are you an experienced Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer who thrives in a people-focused leadership...

Our Story Hello there. We're Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we've...

You will own and develop relationships with key clients across the region, ensuring they receive market‑leading service while proactively identifying new sales opportunities. This is a high‑impact role where your ability to understand customer needs and deliver tailored solutions will contribute directly to ADI’s commercial success.

Job Summary A great opportunity to join a UK engineering team working on some of the most technically demanding structures in the energy sector. We’re looking for Civil/Structural Engineers who enjoy detailed calculations, reinforced concrete design, and solving real engineering challenges on safety-critical nuclear projects. You’ll contribute to the design of major infrastructure including...

You must understand how technical, compliance-led or project-based businesses operate.

You will be offering day to day, person centred care, which includes, activities and day trips planned weekly with residents and service users which includes – swimming, trips to the seaside, museums, sensory walks, and activity breaks across the country.

You will go home at the end of your shift satisfied and feeling like you have made a big difference to the people you support.

Job Overview Altrincham Up to £30,000doe One of the UK’s leading manufacturing and wholesale businesses has an opportunity for a 1st/2ndline IT Support Technician to join their growing, ambitious team who are undergoing a large period of growth and transformation. If you have two years’ 1st/2nd Line IT support Technician experience and want to be a central part of a businesses growth plans,...

Job Description Care & Support Worker Purpose of the Post Children & Young People - To provide advice, assistance and support to Service users. - To act as an appropriate role model to Children & Young People and to work closely with them to enable them to address their difficulties and achieve their optimum potential. Vulnerable Adults - To provide assistance and support with personal care...

You will be analysing the performance of IT systems, resolving IT equipment and software issues, and providing IT support to our clients and personnel through phone calls and emails. To ensure success as a hybrid service desk analyst, you should exhibit sound knowledge of IT system analysis and experience in an IT support role.

Job Description NatWest is a major UK retail bank, providing every day banking services to over 19 million customers. The banks expertise and services span retail, commercial and private banking. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building,...

Job Description Job Title: Support Worker - Female OnlyContract Type: PermanentSalary: £26,549.63 Per Annum (£27,722.51 Per Annum is achieved after 18 months successful performance in the role)Working Hours: 37.5 Hours per weekWorking Pattern: 5 week rolling rota covering 7.5 hour shifts from 7.30am-10.00pm some weekend working includedLocation: The Beeches, Manchester Based in Fallowfield,...

You will be making decisions about how to best resolve issues and fulfil peoples’ needs as well as supporting less experienced Analysts.

You will be maintaining the service desk queue, as well as your own queue, of customer calls and tickets.

You will be handling more complex issues and ensuring efficient resolution within service level agreements.

Learning Support Assistant: Are you passionate about supporting students and helping them achieve their best? We are seeking a dedicated Learning Support Assistant to join our team at a secondary school in Altrincham. This role will be looking to start in jANUARY 2026. Position: Learning Support Assistant Location: Altrincham Pay: £90 per day Key Responsibilities: - Providing support to...

Experienced Recruitment Consultant – Cybersecurity Go-To-Market Desk Location: Manchester (4 days per week in the office) Are you an experienced Recruitment Consultant with a passion for cybersecurity and a proven track record of success? Do you thrive in a fast-paced, target-driven environment? If so, we want to hear from you! The Client: With over 20 years of excellence in the recruitment...

Senior Recruitment Consultant – Perm Desk (UK → Singapore) At NES Fircroft, we’re more than a recruitment agency. We’re a global specialist connecting exceptional talent with organisations shaping the future. As our permanent recruitment division continues to grow, we’re looking for a driven Senior Recruitment Consultant to join our high‑performing team in Singapore. This is an opportunity to...

You're the one who keeps the chaos under control.You thrive on solving problems, managing engineer diaries, keeping customers happy, and making sure things run like clockwork. If that sounds like your kind of day, keep reading.We're working with a well-established, close-knit engineering business in Newton Heath (M40), looking for a confident and proactive Service Desk Coordinator - or someone...

You will work alongside individuals using a recovery-focused approach, helping them build confidence, develop their abilities and enjoy a fulfilling and valued life.

You will champion the rights of people with mental health needs, ensuring they are empowered, respected and supported to make their own choices as they progress on their recovery journey.